Network and Technology Support Technician #2425-0356 at Contra Costa County Office Of Education
About the Employer
The Contra Costa County Office of Education (CCCOE) is a unique public education agency. One of 58 counties in California, Contra Costa County serves the 11th largest public-school student population in the state, supporting approximately 169,394 students. Officially established in 1932, CCCOE has a long history of providing direct services to some of the county’s most vulnerable students, including young people who are incarcerated, experiencing homelessness, in foster care, or who have severe physical or emotional challenges. CCCOE also provides support services to schools and school districts throughout Contra Costa County, services that can be handled more effectively and economically on a regional basis rather than by each of the county’s 286 schools or 18 school districts. These services range from budget approval and fiscal support to technology infrastructure and communications support. In addition, CCCOE provides high-level professional development opportunities for educators throughout the county. The Contra Costa County Office of Education is an essential part of the county’s public education system. For more information about CCCOE programs and services, visit www.cocoschools.org.
Requirements / Qualifications
MINIMUM REQUIREMENTS: - Any combination of coursework equivalent to graduation from high school supplemented by college level coursework in computer science or a related field and four (4) years of experience installing, configuring, upgrading, maintaining, and repairing computers and peripherals, hardware, software, and network and communication systems and equipment including direct customer services responsibilities. - Valid California driver’s license. Applications will only be considered complete when the EDJOIN application is complete (including all supplemental questions) and the attachments listed below are included. 1. Current Resume. 2. A current letter of introduction explaining your interest and qualifications for this position. 3. One (1) current Letter of Recommendation from a supervisor (dated within the last year).
The Human Resources Department of the Contra Costa County Office of Education will make reasonable efforts in recruitment and examination process to accommodate applicants with disabilities. If you need an accommodation, please call (925) 942-3387.
- Letter of Introduction (A current letter of introduction explaining your interest and qualifications for this position.)
- Letter(s) of Recommendation (One (1) current Letter of Recommendation from a supervisor (dated within the last year). )
- Resume (Current Resume)
Requirements / Qualifications
MINIMUM REQUIREMENTS: - Any combination of coursework equivalent to graduation from high school supplemented by college level coursework in computer science or a related field and four (4) years of experience installing, configuring, upgrading, maintaining, and repairing computers and peripherals, hardware, software, and network and communication systems and equipment including direct customer services responsibilities. - Valid California driver’s license. Applications will only be considered complete when the EDJOIN application is complete (including all supplemental questions) and the attachments listed below are included. 1. Current Resume. 2. A current letter of introduction explaining your interest and qualifications for this position. 3. One (1) current Letter of Recommendation from a supervisor (dated within the last year).
The Human Resources Department of the Contra Costa County Office of Education will make reasonable efforts in recruitment and examination process to accommodate applicants with disabilities. If you need an accommodation, please call (925) 942-3387.
- Letter of Introduction (A current letter of introduction explaining your interest and qualifications for this position.)
- Letter(s) of Recommendation (One (1) current Letter of Recommendation from a supervisor (dated within the last year). )
- Resume (Current Resume)
Comments and Other Information
Under the direction of the Director Information Technology or its designee, assist in the support and maintenance of the daily systems and network activities of the Technology Department. Receives general direction to perform a variety of duties of a mid-level to advanced level degree of complexity with server systems, storage, applications, Local Area Networks/Wide Area Networks (LAN/ WAN), and mid-level computing platforms. Installs, configures, upgrades, repairs, and maintains technology systems and equipment including computers and peripherals, hardware, software, audiovisual, and network and communication systems and equipment; diagnoses and resolves hardware, software, and system problems following policies and procedures; provides technical support and consultation to various sites and/or County Office departments; and performs related duties as assigned.
Comments and Other Information
Under the direction of the Director Information Technology or its designee, assist in the support and maintenance of the daily systems and network activities of the Technology Department. Receives general direction to perform a variety of duties of a mid-level to advanced level degree of complexity with server systems, storage, applications, Local Area Networks/Wide Area Networks (LAN/ WAN), and mid-level computing platforms. Installs, configures, upgrades, repairs, and maintains technology systems and equipment including computers and peripherals, hardware, software, audiovisual, and network and communication systems and equipment; diagnoses and resolves hardware, software, and system problems following policies and procedures; provides technical support and consultation to various sites and/or County Office departments; and performs related duties as assigned.
Application Deadline
3/28/2025 12:00 PM Pacific
Date Posted
3/14/2025
Contact
Bianca Pineda
925 942-3326
925 942-3326
Number of Openings
1
Salary
Pay Range
$7,170.52 - $8,712.01 Monthly
$7,170.52 - $8,712.01 Monthly
Add'l Salary Info
On a five-step range. Comprehensive benefits included.
Length of Work Year
8 hours/day, 5 days/week, 12 months/year.
Employment Type
Full Time
Department
Technology
Location
Stewart Building, 77 Santa Barbara Rd., Pleasant Hill, CA 94523