Purpose

The job of Help Me Grow Coordinator - Early Childhood Services is done for the purpose/s of developing procedures for the coordination of Help Me Grow services in Shasta County; monitoring procedures and policies to find areas of improvement; creating reports for upper management, First 5 Shasta and the community, audit requirements, and case files; and creating/providing trainings for staff that detail improvements in the Help Me Grow system.

This job reports to the Assigned Administrator/Supervisor.

Essential Functions

?       Analyzes case records and interview information for the purpose of determining the accuracy and timeliness of the agency's evaluation of client eligibility and need.

?       Collaborates with SCOE departments and external agencies for the purpose of eliciting cooperation and establishing effective working relationships.

?       Coordinates a variety of program components and activities (e.g. scheduling staff trainings, setting priorities, maintaining program files, etc.) for the purpose of monitoring policies and procedures used for the delivery of Early Childhood Services.

?       Evaluates the nature and cause of errors in case records for the purpose of identifying areas needing improvement in the department's processes and systems for determining eligibility.

?       Investigates information sources of eligibility, payment decisions, and program services appropriateness for the purpose of resolving contested case reports.

?       Maintains a variety of manual and electronic files and/or records (e.g. reports, correspondence, case files, case reports, etc.) for the purpose of providing up-to-date reference and complying with regulatory requirements and established guidelines for State and Federally funded contracts.

?       Prepares a variety of reports for upper management for the purpose of detailing needed improvements in our systems or areas of weakness.

?       Serves as a technical resource to staff, administrators, child care providers, center base, parents and others for the purpose of responding to inquiries and providing information and assistance concerning related projects, practices, principles, policies and procedures of assigned Early Childhood Services programs and services.

?       Serves as liaison between staff and management for the purpose of providing information relating to error trends and problem areas within established policies and procedures used for delivery of services.

Other Functions

?     Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities

SKILLS are required to perform multiple, technical tasks with a need to occasionally upgrade skills

in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: utilizing conflict resolution techniques; operating standard office equipment including pertinent software applications; planning and managing projects; and preparing and maintaining accurate records; exercising independent judgement; and facilitating meetings.

KNOWLEDGE is required to perform basic math, including calculations using fractions, percentages and/or ratios; read technical information, compose a variety of documents, and/or facilitate group discussions; and solve practical problems.  Specific knowledge based competencies required to satisfactorily perform the functions of the job include: age appropriate activities/behaviors; classroom instructional media and technology; concepts of grammar, spelling and punctuation; job- related codes/laws/rules/regulations/policies; knowledge of community resources; recordkeeping and record retention practices; and stages of child development.

ABILITY is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and use basic, job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using defined methods. Ability is also required to work with a diversity of individuals and/or groups; work with data of varied types and/or purposes; and utilize specific, job-related equipment. Independent problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is limited. Specific ability based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; communicating with diverse groups; setting priorities; building collaborative relationships; working with constant interruptions; maintaining confidentiality; meeting deadlines and schedules; working with detailed information/data; and working extended hours.

Responsibility

Responsibilities include: working independently under broad organizational policies to achieve organizational objectives; leading, guiding, and/or coordinating others; operating within a defined budget. Utilization of significant resources from other work units is sometimes required to perform the job's functions. There is a continual opportunity to impact the organization’s services.

Working Environment

The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, and significant fine finger dexterity.

Generally the job requires 80% sitting, 10% walking, and 10% standing. The job is performed under minimal temperature variations.

Experience      Job related experience with increasing levels of responsibility is required. Education        Bachelor’s degree in job-related area.