Technology Support Supervisor at Visions In Education Charter School - Sacramento
About the Employer
Visions In Education is one of the most established TK-12 public charter schools serving northern California. We provide high-quality educational programs for students and families seeking alternatives to the traditional public school setting. Visions In Education has successfully supported students and families for over 25 years and is a growing, thriving organization. Our success is rooted in hiring the most qualified teachers and staff, and helping them acquire the skills and knowledge they need to succeed. We have a dynamic and cohesive team and many of our staff have been at Visions for over 15 years. Visions In Education provides competitive salaries, a generous medical/dental/vision benefits package as well as STRS/PERS retirement contributions. Our students and families choose Visions as their school because we provide outstanding teachers, personalized learning plans, enrichment opportunities, standards-based curriculum choices, and effective student support systems and technologies to help them achieve their educational goals. We are a tuition-free, WASC-accredited (Western Association of Schools and Colleges) public charter school that provides a rigorous standards-based education to Home School students (TK-8) and Independent Study High School students (9-12), including our University Prep Early College High School program serving 7,500 students across our nine-county service area, making us one of the largest and most stable charter schools in the Sacramento Valley region.
Job Summary
Job Summary
Visions In Education is seeking a Technology Support Supervisor that will create technical solutions which include installing, analyzing, maintaining, tuning, monitoring, securing and troubleshooting a variety of computing devices. This position will assign and direct the work of technology support staff and/or contractors, will provide consultation, advice on major implementation and will provide technical leadership. This position will assist support staff and end-users in the configuration and troubleshooting of more complex computer issues. This position will lead the team of Student Technology Support staff to provide quality customer service and support to our end-users. This position will be responsible for the timely delivery of technology devices to our customers. Will maintain clean, organized, functional, and prepared technology inventory stock levels. Will be responsible for managing a location that is public facing and supports students and families at various hours. Will act as a project leader on complex technology projects and initiatives, will analyze business needs and develop solutions and will define best practices for the student technology support department. Monday-Friday 9:30am-6:30pm at our office in Carmichael, CA We have a very generous, competitive benefits package that includes 100% employer-paid Medical/Dental/Vision (single), Retirement (CalPERS), Vacation (10 days), Sick and Holiday (22 which includes 2 weeks of paid time off over the holiday season). More information regarding our school can be found by visiting www.viedu.org.
Requirements / Qualifications
•Two (2) years of professional experience providing customer service and technology support to diverse stakeholder groups. •One or more years experience leading teams of support is highly desirable. Technology support areas should include experience leading staff with customer service, inventory management, computer repair, software maintenance, vendor relationships, and supporting and implementing best practices. Charter School/School experience a plus Please complete the Edjoin application and include a resume, 2 letters of recommendation (if available) and a letter of introduction. Please state clearly in your letter of introduction your experience that qualifies you for this position and why you want to work for Visions In Education Charter School. This position will require the candidate to lift 30 pounds on occasion and move heavy technology equipment. Please only apply if you can meet the lifting requirement. NOTE: Individuals who are fluent in Spanish or Russian should clearly denote this experience on their cover letter and language section of the application. LETTERS OF RECOMMENDATION ARE NOT NECESSARY AND WILL NOT BE ACCEPTED FOR INTERNAL CANDIDATES
- Letter of Introduction
- Resume
Requirements / Qualifications
•Two (2) years of professional experience providing customer service and technology support to diverse stakeholder groups. •One or more years experience leading teams of support is highly desirable. Technology support areas should include experience leading staff with customer service, inventory management, computer repair, software maintenance, vendor relationships, and supporting and implementing best practices. Charter School/School experience a plus Please complete the Edjoin application and include a resume, 2 letters of recommendation (if available) and a letter of introduction. Please state clearly in your letter of introduction your experience that qualifies you for this position and why you want to work for Visions In Education Charter School. This position will require the candidate to lift 30 pounds on occasion and move heavy technology equipment. Please only apply if you can meet the lifting requirement. NOTE: Individuals who are fluent in Spanish or Russian should clearly denote this experience on their cover letter and language section of the application. LETTERS OF RECOMMENDATION ARE NOT NECESSARY AND WILL NOT BE ACCEPTED FOR INTERNAL CANDIDATES
- Letter of Introduction
- Resume
Comments and Other Information
Visions In Education is an equal employment opportunity employer and is committed to complying with all applicable laws providing equal employment opportunities. As such, Visions makes employment decisions, including, but not limited to, hiring, recruiting, firing, promotion, demotion, training, compensation, qualifications/job requirements, on the basis of merit and/or business necessity. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration pursuant to legitimate business purposes.
Visions In Education is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
For concerns/questions or complaints, contact the Title IX Coordinator(s) and Section 504 Coordinator(s):
Donna Glenn, Director of Human Resources, Title IX Coordinator
titleix@viedu.org
916-883-1614
Matthew Patterson, Director of Student Services, Section 504 Coordinator
mpatterson@viedu.org
916-883-1630
Comments and Other Information
Visions In Education is an equal employment opportunity employer and is committed to complying with all applicable laws providing equal employment opportunities. As such, Visions makes employment decisions, including, but not limited to, hiring, recruiting, firing, promotion, demotion, training, compensation, qualifications/job requirements, on the basis of merit and/or business necessity. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration pursuant to legitimate business purposes.
Visions In Education is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
For concerns/questions or complaints, contact the Title IX Coordinator(s) and Section 504 Coordinator(s):
Donna Glenn, Director of Human Resources, Title IX Coordinator
titleix@viedu.org
916-883-1614
Matthew Patterson, Director of Student Services, Section 504 Coordinator
mpatterson@viedu.org
916-883-1630
Application Deadline
6/4/2023 11:55 PM Pacific
Date Posted
5/24/2023
Contact
Number of Openings
1
Salary
Add'l Salary Info
$5,721-$8,501 monthly salary (effective 7/1/23 pending board approval)
Length of Work Year
12 month, 8 hrs day, 5 days wk /9:30-6:30
Employment Type
Full Time