SUBSTITUTE TECHNICAL SYSTEMS SUPPORT TRAINEE at Covina-Valley Unified School District
Job Description / Essential Elements:
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Trains, advises and assists District personnel with problems related to microcomputer softwear and equipment; responds to questions regarding operation, uses and capabilities; confers with District personnel and departments to determine specific user needs; demonstrates to users various software packages including such applications as word processing, spread sheets, database, graphics and microcomputer based student application packages; promotes and attends user group metings; makes recommendations for software and hardware acquisitions; participates in hte managements of the District microcomputer network.
Requirements / Qualifications
Requirements / Qualifications
The Vacancy: A list will be established to meet the District's need for substitute and temporary employees. The Position: Under the direct supervision of the Director of Technology System Services (TSS), TSS Supervisor, TSS Projects & Purchasing Coordinator or Systems Programmer, this entry-level trainee position may provide technical support for IERC, User Support, Networking, and/or Programming staff as needed. Trainees receive some of the relevant training and experience needed to promote to higher level classes within the TSS Department. Uses new technologies to assist the facilitation of TSS staff work flow; assists in answering users’ questions at the help desk and/or refers questions to appropriate TSS staff member efficiently; performs the basic installation and configuration of software on user computers; checks wiring and computers to determine and document source of users’ problems; assists programming staff with simple programming, coding, and systems analysis; assists other TSS staff members in simple tasks to free them for more challenging or technical work; covers for vacationing or sick employees; updates databases and assists in keeping accurate records of changes to technical systems district-wide; runs utility programs carefully and conservatively; examines, documents, and reports users’ concerns and problems.
Desirable Qualifications: Apple iOS, Macintosh OS X, and tablet experience highly desirable; basic computer operations; basic software installation and operating system configuration; Windows OS; networks, and other technical equipment used district-wide; wiring standards; documenting user problems. Training and Experience: No formal work experience is required. Any combination of training and experience which would likely provide the knowledge and abilities is required. For example, some experience using computers, related equipment and software to repair, to install, to network or to program is required. This experience can be obtained from personal use, an internship, school projects, or volunteer work. Equivalent to the completion of the twelfth grade is required. Related technical certificate, training, or college course work is highly desirable. Selection Procedure: The selection process may consist of one or all of the following: Evaluation of training and experience, written/performance exam and a qualifications appraisal interview.
- DMV Printout
- Driver's License Copy
- Proof of HS Graduation
- Resume
The Vacancy: A list will be established to meet the District's need for substitute and temporary employees. The Position: Under the direct supervision of the Director of Technology System Services (TSS), TSS Supervisor, TSS Projects & Purchasing Coordinator or Systems Programmer, this entry-level trainee position may provide technical support for IERC, User Support, Networking, and/or Programming staff as needed. Trainees receive some of the relevant training and experience needed to promote to higher level classes within the TSS Department. Uses new technologies to assist the facilitation of TSS staff work flow; assists in answering users’ questions at the help desk and/or refers questions to appropriate TSS staff member efficiently; performs the basic installation and configuration of software on user computers; checks wiring and computers to determine and document source of users’ problems; assists programming staff with simple programming, coding, and systems analysis; assists other TSS staff members in simple tasks to free them for more challenging or technical work; covers for vacationing or sick employees; updates databases and assists in keeping accurate records of changes to technical systems district-wide; runs utility programs carefully and conservatively; examines, documents, and reports users’ concerns and problems.
Desirable Qualifications: Apple iOS, Macintosh OS X, and tablet experience highly desirable; basic computer operations; basic software installation and operating system configuration; Windows OS; networks, and other technical equipment used district-wide; wiring standards; documenting user problems. Training and Experience: No formal work experience is required. Any combination of training and experience which would likely provide the knowledge and abilities is required. For example, some experience using computers, related equipment and software to repair, to install, to network or to program is required. This experience can be obtained from personal use, an internship, school projects, or volunteer work. Equivalent to the completion of the twelfth grade is required. Related technical certificate, training, or college course work is highly desirable. Selection Procedure: The selection process may consist of one or all of the following: Evaluation of training and experience, written/performance exam and a qualifications appraisal interview.
- DMV Printout
- Driver's License Copy
- Proof of HS Graduation
- Resume
Comments and Other Information
Final date for submitting application: Applications must be submitted on EDJOIN March 18, 2016 no later than 4:00 p.m. Applicants must submit with application all of the following: A resume, proof of a high school diploma or GED, a copy of a valid Driver’s License, a current DMV print-out (H-6) (within 30 days) of applicant’s driving record. DMV H-6 reports must be obtained from a DMV office. H-6 reports obtained on the Internet will not be accepted.
Comments and Other Information
Final date for submitting application: Applications must be submitted on EDJOIN March 18, 2016 no later than 4:00 p.m. Applicants must submit with application all of the following: A resume, proof of a high school diploma or GED, a copy of a valid Driver’s License, a current DMV print-out (H-6) (within 30 days) of applicant’s driving record. DMV H-6 reports must be obtained from a DMV office. H-6 reports obtained on the Internet will not be accepted.
Application Deadline
7/6/2016 12:00 AM Pacific
Date Posted
2/26/2016
Contact
Number of Openings
Not Specified
Add'l Salary Info
$14.67/Hr.
Length of Work Year
12 Months
Employment Type
Part Time