SDCOE is recruiting to fill a vacancy for a Systems Technician II in the Customer Resource Center. The Customer Resource Center (CRC) is part of the Integrated Technology Services (ITS) Division of the San Diego County Office of Education (SDCOE). The CRC provides training and help desk support for human resources, payroll, and finance systems. Under general direction, the Systems Technician II acts as a primary contact in determining the needs of school districts and/or SDCOE programs with respect to specific information management data system(s) developed by the County Office of Education or vendors; responds to requests for specialized or modified services/reports; provides input into the development of new systems and trains users on system use. This position requires knowledge of systems analysis and database procedures, as well as the ability to write reports, troubleshoot issues, and provide technical support to users of the ERP system. A typical qualifying background would include: prior work experience sufficient to acquire thorough technical working knowledge of an information management data system and completion of college-level course work in accounting, computer science, technology, management or general computer applications. Work experience must include processing, coordinating, and analyzing the flow of data in an environment utilizing computerized data management systems and applications. Experience with PeopleSoft and customer support preferred.

In addition to your EDJOIN application, please attach the following: Resume, detailing education and experience.