SOLEDAD ENRICHMENT ACTION

 AN ACTIVE EQUAL OPPORTUNITY EMPLOYER

Case Manager

 Program: Gang Reduction and Youth Development Prevention

Area: Various Locations

Position Summary:

Responsible for providing youth and families with Gang Reduction Youth Development (GRYD) prevention services with an emphasis on family support services and social learning for youth, ages 10-15 and their families.

Duties and Responsibilities:

• Provides outreach and  prevention resources to local schools, parks, & community centers
• Conduct assessments to determine eligibly and needs
• Works closely with community stakeholders to promote community prevention efforts
• Creates and implements activities/workshops for youth and families.
• Provides a long term care plan for families which includes direct services and referral services, including, family-based case management, housing, educational support, mental health, substance abuse treatment,  etc.
• Advocates for the client and family to address service gaps and barriers
• Works with parents/guardians/siblings to provide a positive support system for clients.
• Coordinates all activities for the client and families with various stakeholders in the person’s life including school officials, employers, probation officers, law enforcement officials, etc.
• Operates under the supervision of the Program Coordinator
• Maintains confidentiality and comprehensive case files.
• Monitors agencies to which clients are referred to assure quality of services.
• Works collaboratively with other case managers.
• Produces monthly program reports for the Program Coordinator
• Documents and inputs all services into mandated data tracking systems.
• Performs related duties as required.

*Related duties as required are duties which may not be specifically listed in the class specification or position description, but which are within the general occupational series and responsibility level typically associated with the employee’s class of work.

Qualifications and Experience:

Any combination of experience and education likely to provide the required knowledge, skills and abilities, typically:

• Bachelor’s degree in a related field.
• 1 to 3 years of experience in related field.

Knowledge, Skills and Abilities:

Knowledge of:

• Principles and practices of organization and administration
• Principles of supervision, training and performance evaluation.
• Personnel policies and procedures.
• Use independent judgment and initiative.
• Applicable state and federal laws.
• Community resources.
• Human behavior and social science.
• SEA’s policies, procedures and organization.

Skills and Abilities:

• Capacity to work collaboratively as a team member.
• Clear, succinct writing skills.
• Communicate effectively in oral form.
• Display sensitivity, tact, and responsiveness in various stressful situations and needs.
• Maintain high level of confidentiality.
• Handle public contact and relations effectively.
• Plan short and long-range projects
• Analyze and resolve problems.
• Interview skills.
• Develop and maintain effective working relationships.
• Use independent judgment and initiative.
• Organize and direct several activities.
• Delegate work and responsibilities.
• Handle feedback and constructive criticism