Technical Support Specialist II at Simi Valley Unified School District
Job Summary
Job Summary
Under the supervision of the Director of Information Technology (IT), the Technical Support Specialist II provides technical support and maintains the district’s technology infrastructure. This includes installing, configuring, troubleshooting, and repairing computers, audio/visual, peripheral equipment, and software applications in administrative and instructional environments. The role handles a high volume of user support requests, ensuring smooth system operations while delivering excellent customer service and managing stress effectively in a fast-paced setting.
Requirements / Qualifications
MINIMUM QUALIFICATIONS Education and Experience A high school diploma or GED AND four years of recent (gained in the past six years) experience providing computer technical support, one year of which must have been in an enterprise business or education environment. OR An associate degree in information technology, computer science, management information systems, or a related field AND two years of recent (gained in the past four years) experience providing computer technical support, one year of which must have been in an enterprise business or education environment. OR A bachelor’s degree in information technology, computer science, management information systems, or a related field AND six months of recent (gained in the past two years) experience providing computer technical support in an enterprise business or education environment. Licenses and Certificates Possession of a valid California driver’s license and evidence of insurability must be presented/available upon acceptance of offer of employment and maintained throughout employment.
Requirements / Qualifications
MINIMUM QUALIFICATIONS Education and Experience A high school diploma or GED AND four years of recent (gained in the past six years) experience providing computer technical support, one year of which must have been in an enterprise business or education environment. OR An associate degree in information technology, computer science, management information systems, or a related field AND two years of recent (gained in the past four years) experience providing computer technical support, one year of which must have been in an enterprise business or education environment. OR A bachelor’s degree in information technology, computer science, management information systems, or a related field AND six months of recent (gained in the past two years) experience providing computer technical support in an enterprise business or education environment. Licenses and Certificates Possession of a valid California driver’s license and evidence of insurability must be presented/available upon acceptance of offer of employment and maintained throughout employment.
Comments and Other Information
PURPOSE
To establish a list of eligible candidates that will be used to fill current and future vacancies (full and part-time) for the duration of the list, up to one year. The immediate vacancy is a 12-month, full-time (8 hours/day) position located at the District Office in Simi Valley, CA.
APPLICATION DEADLINE: Completed applications must be submitted no later than 11:59 p.m. on March 12, 2025. Late applications will not be accepted.
TESTING PROCESS:
A) Multiple Choice Test = 40% weighting on final score
Tentatively scheduled for the week of March 17, 2025.
B) Structured Interview = 60% weighting on final score
Tentatively scheduled for the week of April 1, 2025.
Comments and Other Information
PURPOSE
To establish a list of eligible candidates that will be used to fill current and future vacancies (full and part-time) for the duration of the list, up to one year. The immediate vacancy is a 12-month, full-time (8 hours/day) position located at the District Office in Simi Valley, CA.
APPLICATION DEADLINE: Completed applications must be submitted no later than 11:59 p.m. on March 12, 2025. Late applications will not be accepted.
TESTING PROCESS:
A) Multiple Choice Test = 40% weighting on final score
Tentatively scheduled for the week of March 17, 2025.
B) Structured Interview = 60% weighting on final score
Tentatively scheduled for the week of April 1, 2025.
Application Deadline
3/12/2025 11:55 PM Pacific
Date Posted
2/19/2025
Contact
Number of Openings
1
Salary
Pay Range
$30.94 - $37.60 Per Hour
$30.94 - $37.60 Per Hour
Add'l Salary Info
$30.94 - $37.60 Hourly
Length of Work Year
12 months
Employment Type
Full Time