Under general supervision, coordinates, organizes and oversees the day-to-day operations of the Learning and Academic Resources Tutorial and Supplemental Instruction programs; coordinates and provides extensive training to tutors and Supplemental Instruction Leaders (SI Leaders); ensures proper maintenance, preparation and/or submission of related reports, records, data and information; assists in budget oversight and monitoring of grant contract compliance; develops and maintains effective working relationships with tutors, students, faculty, District management and staff and others; and performs related duties as assigned.

The Tutorial and Supplemental InstructionProgram Coordinator is responsible for performing varied workin coordination, organization and oversight of the day-to-day operations of the Learning and Academic Resources Tutorial and Supplemental Instruction Programs. To meet tutorial and supplemental instruction needs successfully, a considerable amount of an incumbent’s effort and focus is placed on the recruitment, selection, training and performance evaluation of numerous tutors and SI Leaders, who are hired or renewed each semester, as well as participation in planning and coordinating the scheduling of tutorial services and SI course offerings and outreach and communication with faculty across the College. The Tutorial and Supplemental Instruction Program Coordinator is responsible for maintaining and updating a variety of information, including time and payroll, scheduling, budget and grant and funding requirements. Duties and responsibilities are carried out with considerable independence within the framework of established policies, procedures and guidelines.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

1. Coordinates, organizes and oversees the day-to-day operations of the Learning and Academic Resources Department’s Tutorial and Supplemental Instruction Program; plans, coordinates, implements, monitors and assists in evaluation of operational procedures and activities; each semester, advertises and performs searches for, recruits, hires, schedules, trains and monitors work performance of and provides ongoing coaching and guidance to District tutors and SI Leaders; researches and responds to inquiries and complaints regarding program and personnel; regularly monitors, observes and evaluates tutor and SI Leader performance; completes and reviews observation reports with SI Leaders.

2. Plans, organizes, coordinates and implements tutoring and SI semester schedules; receives and reviews faculty requests and recommends appropriate courses for SI assignments based on District and budget requirements and other factors; collaborates with faculty, staff, and students to determine student needs for tutorial services and scheduling preferences; schedules and assigns SI leaders to courses; identifies, secures and coordinates use of locations for all SI scheduled sessions; confers with other departments as necessary to ensure proper and smooth SI scheduling; adjusts tutoring and SI schedules and other program activities as necessary and within established procedures to provide optimal and efficient tutoring and SI services to students.

3. Plans, schedules, organizes and conducts tutorial and SI Leader group orientation and other group and individual meetings and interactions; develops and distributes agendas; leads training sessions and meetings; designs, creates and produces worksheets, activities and learning/team-building games; organizes and assembles training packets and necessary supplies and materials; orders meals and snacks; serves as a facilitator during group training; researches current tutorial and SI trends, issues, philosophies, techniques, practices and methods; recommends and implements appropriate training programs based on this research; collects and analyzes data and information to discern successful training programs; keeps current on new and different training practices, method and materials and implements as appropriate.

4. Coordinates and oversees maintenance of all tutorial and SI program payroll, timekeeping and other related information; reviews, verifies and enters payroll and timekeeping information into District payroll/time system; identifies individual errors in use or entry by tutors, volunteers or staff and takes action to ensure corrections are made; enters SI student attendance sheet information into specialized on-line system/database; develops, maintains, completes, processes and/or submits pertinent reports, records and other paperwork, such as add cards and “Request for Student Assignment” forms; compiles, organizes and interprets necessary data and information to create reports; provides extensive training to and monitors the appropriate use of specialized on-line system/database by tutors, volunteers and staff; develops and maintains pertinent charts, reports, and records; compiles, organizes and interprets necessary data and information to create end-of-semester reports for submission to a variety of internal and external stakeholders.

5. Each semester, researches, compiles and interprets data related to program budget; performs analyses and calculations to ensure compliance with multiple grant-mandated budget requirements; monitors and reviews budget balances; researches, identifies, and recommends potential tutoring and SI program grant and funding opportunities; maintains detailed knowledge of and monitors compliance with grant and contract requirements related to program funding.

6. Plans, coordinates and oversees purchases and maintenance of appropriate inventory of budgeted instructional supplies, materials and equipment for program activities and operations.

1. Maintains, revises, improves and updates content on SI Program and Tutoring webpages.

2. Attends a variety of meetings, seminars, workshops and conferences.

3. May serve on District committees as assigned.

Knowledge of:

1. Principles and practices of planning, coordination, organization and implementation of community college tutoring and supplemental instruction programs service program.

2. Common student needs, issues and concerns regarding tutoring and supplemental instruction.

3. Tutoring and supplemental instruction resources, trends and training opportunities.

4. Basic principles of adult training and education applicable to a community college setting.

5. District policies and procedures related to specific department/program areas of responsibility.

6. Principles, practices and methods used to prepare detailed reports.

7. Advanced uses of data­base and other software to maintain a wide variety of data and information and create and maintain documents and materials requiring the interpretation and manipulation of data.

8. Terminology, work processes and local, state and federal requirements applicable to areas of assigned responsibility.

9. Community College curriculum practices and requirements in regard to tutoring and supplemental instruction needs.

10. Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation.

1. Plan, organize, coordinate, implement and evaluate daily operations, activities and services of a community college tutorial and supplemental instruction program.

2. Provide extensive training, information and guidance to tutors and SI leaders on appropriate tutoring or instructional methods and techniques.

3. Interpret, apply, explain and reach sound decisions in accordance with regulations, policies and procedures.

4. Prepare, maintain and submit clear, concise and comprehensive correspondence, reports and other written materials.

5. Organize, set priorities, take initiative and exercise sound independent judgment within areas of responsibility.

6. Operate office equipment, including computers and supporting word processing, spreadsheet and database applications.

7. Communicate clearly and concisely, both orally and in writing.

8. Train and provide work direction to others.

9. Exercise tact and diplomacy in dealing with sensitive and complex issues and situations.

10. Establish and maintain effective working relationships with students, tutors, District management and staff and others encountered in the course of work.

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle and feel computers and standard business equipment; and reach with hands and arms. The employee is frequently required to stand and walk.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret people and situations; use math/mathematical reasoning; learn and apply new information and skills; work on multiple concurrent tasks with constant interruptions, and interact with students, SI leaders, faculty, District management, staff and faculty and others encountered in the course of work.