PALM SPRINGS UNIFIED SCHOOL DISTRICT
Under the direction of the Manager- Data Systems, analyze, troubleshoot and maintain District student information system databases; prepare detailed, complex reports; coordinate data between systems; manage and maximize efficiency of database processes and servers; troubleshoot and resolve issues; coordinate with network specialists to resolve system and server issues; perform data mining, retrieval and backup functions.
Synchronize applications, verify data and administer user accounts and chromebooks; maintain synchronizations, data and administrative functions.
Write and maintain customized scripts for third party applications; prepare customized data extracts to synchronize data between systems, including student information systems, library, special education, assessment and nutrition services.
Provide helpdesk support to end users; respond to calls and inquiries and provide remote support regarding hardware and software issues
Installs, configures and maintains, directly or by managing vendor services, related hardware and software in coordination with other technology support staff and under technology department guidelines and policies.
Prepares, creates and maintains documentation and training materials for network applications and related procedures.
Prepares and monitors related technology budget for SQL and SaaS products.
Manages application accounts, both local and web based.
Works with centralized support system staff to implement technology solutions; resolves technology related problems and plan for future growth and direction as related to assigned duties.
Analyzes existing methods, forms, records and reports and makes recommendation to improve existing electronic systems or convert manual systems to automated systems.
Facilitates introduction of SIS and related technology and process as related to assigned duties into departments.
Assists centralized and site staff with development, maintenance and appropriateness of information system applications.
Responds to service calls to assist staff in resolving problems related to assigned duties and responsibilities and assists other technology support staff in similar activities.
Provides on-site support and training for staff as directed.
Monitors and assists other technology staff with technology-related reports and assignments.
Writes and maintains documentation and procedures for applications.
Provides extracts, imports and support for applications that use the SIS database.
Maintains SQL Databases, performs maintenance and backups.
Supports CALPADS and other State and Federal Data collection programs.
Manages security for online student records and SQL technologies.
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
Current and emerging technology related to the position.
Industry standards, workstation-operating systems, network functionality and structure and a thorough understanding of applications in general.
Implementation of application security in an enterprise environment.
Departmental and enterprise applications such as desktop productivity applications or enterprise solutions.
SQL Server technologies and relational database structures.
Database security and backup.
Develop and conduct presentations to small and large groups both formally and informally.
Analyze and interpret applicable laws, codes, rules and regulations.
Learn and effectively use software specific to established needs.
Read, comprehend and apply general instructions and related technical program information.
Train or assist in providing training to stand-alone and network users.
Provide technical assistance.
Generate and maintain reports and related records.
Troubleshoot highly complex network problems.
Work effectively in the absence of supervision.
Understand and follow oral and written instructions.
Communicate effectively both orally and in writing.
Establish and maintain cooperative and effective working relationships with others.
Change software configurations.
Maintain current knowledge of applicable laws, codes, rules and regulations.
Adapt to changing work priorities.
Communicate with diverse groups.
Work with constant interruptions.
Resolve problems with tact and proficiency.
Understand, be sensitive to and respect the diverse academic, socioeconomic, ethnic, religious and cultural backgrounds, disabilities and sexual orientation of teachers, administrators and staff.
Maintain consistent, punctual and regular attendance.
EDUCATION AND EXPERIENCE:
Any combination equivalent to: two years of college-level course work in computer technology and two years software experience in a network environment.
Driving a vehicle to conduct work.
Dexterity of hands and fingers to operate a computer keyboard.
Hearing and speaking to exchange information.
Seeing to view a computer monitor.
Sitting for extended periods of time.
Valid Driver’s License and Evidence of Insurability
Criminal Justice Fingerprint/Background Clearance
Performance of this job will be evaluated in accordance with provisions of Board policy on Evaluation of Management/Confidential employees.
BOE Approval Date
June 14, 2016