Back To Search Results Page

Communications/Staff Liaison

Santa Clara County Office Of Education Logo
7/25/2013
Candice Harris
candice_harris@sccoe.org
(408) 453-4303
1
12 Months, 261 Days, 8 Hours
Full Time
8/8/2013 5:00 PM Pacific
$47,133 - $55,723 Annually
Date Posted:
7/25/2013
Application Deadline:
8/8/2013 5:00 PM Pacific
Employment Type:
Full Time
Length of Work Year:
12 Months, 261 Days, 8 Hours
Salary:
$47,133 - $55,723 Annually
Number Openings: (At time of posting)
1
Contact: Candice Harris Email: candice_harris@sccoe.org Phone: (408) 453-4303
Job Description / Essential Elements: Print   
SANTA CLARA COUNTY OFFICE OF EDUCATION Personnel Commission CLASS TITLE: Communications/Staff Liaison DESCRIPTION OF BASIC FUNCTION AND RESPONSIBILITIES To serve as a liaison between the work units in the Communications Department and other interoffice staff, external agencies and media organizations; to provide responsible staff assistance in planning and executing recognition functions and special events; and to perform related duties as assigned. This job class requires specialized subject matter expertise in the area of journalism and public relations, as well as some directly related and progressive experience. DISTINGUISHING CHARACTERISTICS The class of Communications/Staff Liaison requires specialized subject matter expertise in the area of journalism and public relations, as well as some directly related and progressive experience in database management, special projects and events planning. Knowledge is applied to the technical aspects of the public information and communications program. Most frequently meets with internal staff and representatives from external agencies for the purpose of facilitating communication and services. ESSENTIAL/TYPICAL DUTIES Serves as a liaison between the work units in the Communications Department and other interoffice staff, external agencies and media organizations Acts as the initial department contact; forwards issues, inquiries and requests to the responsible staff person; coordinates communication between interdepartmental staff Assists callers and provides information seekers with guidance; ensures special requests are addressed and/or met; and provides responsible customer service Maintains and updates databases of key communicators including GovDelivery, E-Newsletter and global emails; oversees Blackboard Connect Ed program; and monitors and evaluates social media use Plans and coordinates the annual publication of the Public Schools Directory and Master Calendar of the County Office of Education Maintains an updated contact listing of staff employed at the County Office of Education, school and community college district staff, elected officials, public agencies and education related services Receives, verifies authorization and prepares approved global emails for distribution to county office staff; assists departments in the preparation of global messages as necessary May assist in the preparation of routine press releases May assist with a variety of research and data gathering functions in relationship to County Office of Education programs, activities, and services Oversees department budget and special budgets as assigned; and monitors expenditures Orders supplies; issues purchase orders; prepares contracts and supporting information for approval Monitors and prepares attendance and payroll records for department staff; makes adjustments as necessary Attend a variety of meetings and conferences for the purpose of obtaining and disseminating information Oversees and coordinates certain events, recognition ceremonies and promotional displays May serve as a special projects assistant Perform related duties as assigned. EMPLOYMENT STANDARDS Knowledge of: Principles, techniques, and practices of public relations, journalism, marketing and advertising methods and techniques Research and interview techniques, methods, and procedures General organization and services provided by public agencies, particularly in the area of education Media operations and procedures in the context of information dissemination Media contacts appropriate to news and feature stories Oral and written communication skills Record-keeping techniques County Office of Education organization, operations, policies and objectives Operation of a desktop computer, office and specialized software utilized for web publications and social media Interpersonal skills using tact, patience and courtesy Correct English usage, grammar, spelling, punctuation and vocabulary Ability to: Coordinate press releases, publications and public service announcements to inform the public students and participants of the programs, services and events Write and edit a variety of materials that are creative, descriptive, technical, and factual Operate a desktop computer and related office equipment such as a copier, fax machine, and printer Respond to sensitive matters with discretion and tact Interpret and apply rules, laws, codes, and policies pertaining to the Santa Clara County Office of Education Assemble information in a creative, informative manner Communicate effectively, both in oral and written form Plan and organize work Work independently with minimal direction Establish and maintain a cooperative relationship with those contacted in the course of assigned duties. EDUCATION AND EXPERIENCE Generally, any combination of education and experience that could provide the required knowledge and abilities is qualifying. A typical method of demonstrating these qualifications would be: • Possession of a Bachelor's degree from an accredited college or university with major course work in English, journalism, public relations, or related field; and • Two (2) or more years of related experience. BARGAINING UNIT: Office, Technical, and Business Services (OTBS) Unit WORKING CONDITIONS: Duties are primarily performed in an office environment while sitting at a desk operating a computer terminal. Incumbents are subject to extensive public contact with external agencies, media officials, and other individuals seeking information. PHYSICAL DEMANDS: Use hands and fingers to operate desktop computer keyboard or other office equipment, reach with hands and arms, stoop, kneel, or crouch to file, speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voice over telephone and in person. Personnel Commission Approval: 07/08/2010

Requirements for Applying

THE POSITION The current vacancy is a full-time position (8 hours per day, 5 days per week, 12 months per year) in the Office of the Superintendent. The established eligibility list will be used to fill current and future vacancies for a period of one year. This position is part of the Office, Technical, and Business Services (OTBS) Bargaining Unit. APPLICATION PROCEDURES Candidates must submit an on-line application, resume, and responses to the supplemental questions (included in the on-line application), by 5 p.m., Thursday, August 8, 2013. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED. EDUCATION AND EXPERIENCE Generally, any combination of education and experience that could provide the required knowledge and abilities is qualifying. A typical method of demonstrating these qualifications would be:

  • Possession of a Bachelor's degree from an accredited college or university with major course work in English, journalism, public relations, or related field; and
  • Two (2) or more years of related experience.

EXAMINATION PROCEDURES Following the final filing date, the qualifications of all candidates shall be evaluated. The most qualified candidates shall be invited to participate in a written examination tentatively scheduled for the week of August 12, 2013. Those who pass the written examination with a 70% or better will be invited to an interview with a panel of subject matter experts, tentatively scheduled for the week of August 19, 2013. NOTES Examination procedures are subject to change as deemed necessary by the Director of Classified Personnel Services. The minimum passing score on each examination is 70%. SELECTION PROCEDURES The hiring manager will conduct a second interview with the first three (3) ranks of candidates. The manager shall determine the successful candidate, following the second interview. Please review the job description posted above for more detailed information.

      Requirements for Applying

      THE POSITION The current vacancy is a full-time position (8 hours per day, 5 days per week, 12 months per year) in the Office of the Superintendent. The established eligibility list will be used to fill current and future vacancies for a period of one year. This position is part of the Office, Technical, and Business Services (OTBS) Bargaining Unit. APPLICATION PROCEDURES Candidates must submit an on-line application, resume, and responses to the supplemental questions (included in the on-line application), by 5 p.m., Thursday, August 8, 2013. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED. EDUCATION AND EXPERIENCE Generally, any combination of education and experience that could provide the required knowledge and abilities is qualifying. A typical method of demonstrating these qualifications would be:

      • Possession of a Bachelor's degree from an accredited college or university with major course work in English, journalism, public relations, or related field; and
      • Two (2) or more years of related experience.

      EXAMINATION PROCEDURES Following the final filing date, the qualifications of all candidates shall be evaluated. The most qualified candidates shall be invited to participate in a written examination tentatively scheduled for the week of August 12, 2013. Those who pass the written examination with a 70% or better will be invited to an interview with a panel of subject matter experts, tentatively scheduled for the week of August 19, 2013. NOTES Examination procedures are subject to change as deemed necessary by the Director of Classified Personnel Services. The minimum passing score on each examination is 70%. SELECTION PROCEDURES The hiring manager will conduct a second interview with the first three (3) ranks of candidates. The manager shall determine the successful candidate, following the second interview. Please review the job description posted above for more detailed information.

          SUPPLEMENTAL QUESTIONS: Be concise and specific. Neatness, clarity of expression, and the ability to follow instructions will be considered in the evaluation of your responses. A resume will not be accepted in lieu of your responses. 1. Please describe your most relevant experience and background qualifying you for the position of Communications/Staff Liaison for the County Office of Education? Include your experience in journalism and public relations. 2. Please describe your experience coordinating and planning large scale recognition ceremonies and/or special events for a public agency such as the County Office of Education. Include the name of the public agency; type of ceremony or event along with a brief description; and number of attendees/participants. 3. Please describe your ability to work in a public relations environment where the day-to-day interaction includes media agencies, county office leadership, school district superintendents, school board members, state and local elected officials, and representatives from government agencies. Include the practices and procedures which have enabled you to work productively in this environment.

          Back To Search Results Page

          Santa Clara County Office Of Education



          Application Deadline: 8/8/2013 5:00 PM Pacific

          SUPPLEMENTAL QUESTIONS: Be concise and specific. Neatness, clarity of expression, and the ability to follow instructions will be considered in the evaluation of your responses. A resume will not be accepted in lieu of your responses. 1. Please describe your most relevant experience and background qualifying you for the position of Communications/Staff Liaison for the County Office of Education? Include your experience in journalism and public relations. 2. Please describe your experience coordinating and planning large scale recognition ceremonies and/or special events for a public agency such as the County Office of Education. Include the name of the public agency; type of ceremony or event along with a brief description; and number of attendees/participants. 3. Please describe your ability to work in a public relations environment where the day-to-day interaction includes media agencies, county office leadership, school district superintendents, school board members, state and local elected officials, and representatives from government agencies. Include the practices and procedures which have enabled you to work productively in this environment.

          Links Related to this Job