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Receptionist/Switchboard Operator - Bilingual (Spanish) Preferred

Upland Unified Logo
1/15/2013
Karen Okumoto
909-985-1864 100
1
8 hours daily / 5 days weekly / 12 month position
Full Time
1/24/2013 3:00 PM Pacific
$2,463/monthly*
Date Posted:
1/15/2013
Application Deadline:
1/24/2013 3:00 PM Pacific
Employment Type:
Full Time
Length of Work Year:
8 hours daily / 5 days weekly / 12 month position
Salary:
$2,463/monthly*
Number Openings: (At time of posting)
1
Contact: Karen Okumoto Email: karen_okumoto@upland.k12.ca.us Phone: 909-985-1864 100
Upland Unified School District Office
Upland Unified School District Office
Job Description / Essential Elements: Print   

RECEPTIONIST/SWITCHBOARD OPERATOR
(Revised 4/09)


BASIC FUNCTIONS
Under general supervision of an assigned supervisor, serves as a receptionist operating a telephone switchboard; provide routine information to the public; perform a variety of clerical/technical tasks requiring considerable knowledge of relevant school programs; greet, screen, and assist parents, students, and visitors; and perform related duties as assigned.

ESSENTIAL DUTIES
• Greet and assist callers and visitors, problem solving to determine proper referral;
• Operate a multi-line phone system directing calls to appropriate personnel using professional etiquette;
• Receive incoming calls and make connections; take and transmit messages and give information;
• Receive, sort, and route all mail, assist with bulk mailing and operate a postage meter;
• Train staff, substitutes, and students in use of telephone system;
• Keep updated on school boundaries and disseminate attendance boundary information by telephone and in person;
• Do a variety of routine clerical work;
• Maintain informational files and records;
• Keep work and reception area in an attractive neat manner;
• May be required to direct radio transmitted emergency, custodial, and security related messages to appropriate staff;
• May be required to assist with controlling access to the assigned area’s perimeter via telephone, radio or security system; and
• Perform other related duties as assigned.

MINIMUM QUALIFICATIONS
Knowledge of:
• Operation of telephone switchboard;
• Proper telephone etiquette and techniques;
• Modern office practices, procedures, and equipment;
• Correct English usage, grammar, spelling, punctuation and vocabulary;
• Record keeping techniques;
• Interpersonal skills using tact, patience, and courtesy; and
• Operation of a variety of office equipment including a computer.

Ability to:
• Answer telephones and greet the public courteously;
• Operator a computer and use related software;
• Communicate a positive public relations image for the office;
• Use interpersonal techniques with tact, patience and courtesy;
• Communicate effectively both orally and in writing;
• Understand and follow oral and written instructions;
• Perform a variety of clerical tasks as required;
• Provide information and assistance to others according to established guidelines;
• Maintain records and files;
• Work independently with constant interruptions;
• Train others, including students; and
• Maintain consistent, punctual and regular attendance.

EDUCATION AND EXPERIENCE
• One year of general clerical experience;
• High School diploma or equivalent; and
• Bilingual (Spanish) desirable.

WORKING CONDITIONS
Environment:
• Office environment

Physical Abilities:
• Dexterity of hands and fingers to operate office equipment;
• Sitting or standing for extended periods of time to assist the public at the counter;
• Perform tasks that require bending, stooping, and twisting; and
• Lifting, carrying up to 25 pounds.

Mental Abilities:
• Oral comprehension and expression;
• Written comprehension;
• Speech recognition;
• Auditory understanding; and
• Problem Sensitivity.

Requirements for Applying

All documentation required must be attached onto your edjoin application to be considered. Hard copies and faxes are not acceptable.

  • Letter of Introduction
  • Letter(s) of Recommendation (Must submit three current (within last three years).)
  • Resume

    Requirements for Applying

    All documentation required must be attached onto your edjoin application to be considered. Hard copies and faxes are not acceptable.

    • Letter of Introduction
    • Letter(s) of Recommendation (Must submit three current (within last three years).)
    • Resume

      One year of general clerical experience; High School diploma or equivalent; and Bilingual (Spanish) desirable.

      Back To Search Results Page

      Upland Unified



      Application Deadline: 1/24/2013 3:00 PM Pacific

      One year of general clerical experience; High School diploma or equivalent; and Bilingual (Spanish) desirable.

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