VISIONS IN EDUCATION CHARTER SCHOOL 

STUDENT SERVICES REPRESENTATIVE – RECORDS SERIES

CLASS CODE:                     STUDENT SERVICES REPRESENTATIVE 2 - RECORDS

REPORTS TO:                     Attendance and Accountability Manager

FLSA CATEGORY:             Non-exempt

LEVEL:                                Classified

CHARACTERISTICS OF THE CLASS:  This series describes two classifications that perform tasks relating to: student attendance accounting, enrollment, registration, transcripts and permanent records maintenance, provide information to and assist Credentialed Teachers with department functions; and perform other duties as assigned. 

DISTINGUISHING CHARACTERISTICS: 

Student Services Representative I:  Under supervision, performs a wide variety of clerical and office work by applying existing policies, procedures and guidelines; applying fundamental concepts, practices and procedures related to assigned duties and solving routine problems, referring more difficult or complex problems/matters to a higher level.  Work may have some moderate variations and difficulty and may be checked for accuracy.

EXAMPLES OF DUTIES:  Any one position may not include all the duties listed nor do all the listed examples include all tasks that may be found in positions of this class.  (E) Identifies essential functions.

Student Services Representative 1:

• Acts as an information source or liaison regarding department procedures, practices, operations and paperwork. (E)
• Communicates and works with students, parents, teachers, other staff and the public in person, on the phone and by email regarding department matters. (E)
• Collects, compiles and prepares information and materials for registration and enters new student information in the database. (E)
• Enters student schedule data in the database. (E)
• Collects and posts attendance and enters in the database. (D)
• Compiles daily attendance information and prepares periodic attendance summaries and/or reports. (E)
• Completes paperwork to enroll, transfer and withdraw students and enters information in the database. (E)
• Updates student withdrawal information. (E)
• Requests, maintains, and transmits permanent student records. (E)
• Tracks transcripts and forwards transcripts to other schools and colleges. (E)
• Posts student test scores to permanent records and enters in the database; prepares report cards. (E)
• Maintains, updates, files and stores student records/cumulative files. (E)
• Assists teachers with accessing, completing and using department related forms, paperwork and database information and generates student lists for teachers. (E)
• Assists school counselors in obtaining required student information and data and generates related lists/reports. (E)
• Prepares, completes, and/or distributes correspondence, letters, memos, reports, forms and other department related information and documents.  (E)
• Enters a variety of database and spreadsheet information and creates and maintains detailed files, records and databases. (E)
• May be assigned to assist other departments with clerical work.
• Attends staff meetings, in-service training, workshops, conferences and other training. (E)

QUALIFICATIONS:

Education and Experience:

Student Services Representative I:

• Any combination of training, education and experience that demonstrates the ability to perform the duties of the job.