Experience Specialist- Hybrid at Method Schools

About the Employer

We continuously advance educational systems to provide families access to non-traditional learning communities and to promote their right to a transformational education. Method Schools is a family of tuition-free California public charter schools, ranked in the top 7% of online schools in America (Niche 2027) and WASC accredited. Families are choosing Method and telling their friends, so while many districts are shrinking, we're growing and hiring great teachers now.

Job Summary

Job Summary

*About the Employer* Method Schools is a family of tuition-free California public charter schools, ranked in the top 7% of online schools in America (Niche 2027) and WASC accredited. Families are choosing Method and telling their friends, so while many districts are shrinking, we’re growing and hiring great people now. *Job Summary* Be the first friendly voice families hear at Method, and the person who helps them from their first question through enrollment and beyond. As an Experience Specialist, you’ll be the person prospective and current families count on. You’ll answer questions by phone, email, text and video, guide families through enrollment, keep student records accurate, and process instructional fund requests so students get the curriculum and materials they need. You’ll partner with counselors, teachers and support staff, and you’ll help shape how our family experience keeps getting better. *Why people choose Method* - Hybrid schedule. Work from home most days, with regular in-person time with your team. - Meaningful work. You help families find a school that truly fits their child. - A growing school. Join a team that’s expanding while many districts are cutting back. - Strong health coverage. Method pays the first $500 a month toward medical, dental and vision, plus 80% of the rest. - Employer-paid life insurance at 2× your annual pay, up to $400,000 - Real time off. 10 sick days a year, vacation days, and paid school holidays *What you’ll do* Guide families through enrollment, from first inquiry to onboarding Keep student records accurate in STOW and Scout, request cumulative records, and process transcript requests in line with FERPA Process instructional fund requests and review vendor applications Collaborate with Counseling, Instruction, Special Education and Student Support teams *You’ll love this if* -You love making people feel welcomed and taken care of -You’re the one who catches the missing signature or mistyped

Requirements / Qualifications

Requirements / Qualifications