Education Programs Consultant PC 5147 at California Department of Education
Job Description / Essential Elements:
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Under the direction of the Education Administrator I of the Uniform Complaints Procedures Office I, and in collaboration with program units and supervisors throughout the California Department of Education (CDE), the Education Programs Consultant (EPC) performs a variety of education policy, compliance, and administrative activities related to the Uniform Complaint Procedures. The incumbent supports California students, families, and local educational agencies (LEAs) by addressing complaints involving discrimination, harassment, intimidation, and bullying in K-12 educational programs. The Uniform Complaint Procedures Office I provides statewide oversight, leadership, and technical assistance related to civil rights appeals and complaints, ensuring compliance with state and federal laws and promoting educational equity. The EPC independently reviews and analyzes appeals and complaints within the scope of the UCP, conducts fact-finding activities and interviews, and collaborates with CDE Legal Office attorneys to prepare findings of fact, conclusions of law, and corrective actions. The incumbent reviews requests for reconsideration, prepares written correspondence, monitors the implementation of corrective actions, and provides technical assistance to complainants, appellants, and LEAs regarding complaint resolution processes and mediation options. The EPC may also conduct compliance monitoring reviews of LEA UCP policies and procedures as part of the Federal Programs Monitoring (FPM) process. Responsibilities include reviewing documentation, evaluating compliance, developing findings, providing guidance and technical assistance, and ensuring timely resolution of identified issues. In addition, the incumbent contributes to legislative and departmental reporting requirements and supports the development and maintenance of UCP resources, guidance, and related materials. The EPC represents the Uniform Complaint Procedures Office I within the CDE and with external partners, as requested, and provides technical assistance and guidance regarding statutory and regulatory requirements, civil rights compliance, education equity issues, appeals, and complaint resolution. The position requires strong analytical, investigative, communication, and collaboration skills, as well as the ability to work independently while managing multiple priorities and statutory deadlines.
Requirements / Qualifications
REQUIRED APPLICATION PACKAGE DOCUMENTS The following documents are required with the application package to be considered: • Resume • Statement of Qualifications (SOQ)
Applicants must submit an SOQ with their application. The SOQ should have a title of "Statement of Qualifications, Applicant Name," be no more than 3 pages, not smaller than 12 point Arial font, and address the following: 1. Describe your experience conducting reviews, investigations, audits, or compliance assessments. Include your approach to gathering and analyzing information, interviewing community members, developing findings, and preparing written reports or recommendations. 2. Provide an example of a time when you interpreted and applied complex laws, regulations, policies, or procedures to resolve an issue or make a recommendation. Describe the situation, your analysis, and the outcome. 3. Describe your experience explaining complex requirements to diverse audiences and how you ensure clear, accurate, and effective communication. 4. Describe a situation in which you were responsible for managing multiple assignments with competing priorities and statutory or regulatory deadlines. What strategies did you use to organize your work, maintain accuracy, and meet deadlines?
Requirements / Qualifications
REQUIRED APPLICATION PACKAGE DOCUMENTS The following documents are required with the application package to be considered: • Resume • Statement of Qualifications (SOQ)
Applicants must submit an SOQ with their application. The SOQ should have a title of "Statement of Qualifications, Applicant Name," be no more than 3 pages, not smaller than 12 point Arial font, and address the following: 1. Describe your experience conducting reviews, investigations, audits, or compliance assessments. Include your approach to gathering and analyzing information, interviewing community members, developing findings, and preparing written reports or recommendations. 2. Provide an example of a time when you interpreted and applied complex laws, regulations, policies, or procedures to resolve an issue or make a recommendation. Describe the situation, your analysis, and the outcome. 3. Describe your experience explaining complex requirements to diverse audiences and how you ensure clear, accurate, and effective communication. 4. Describe a situation in which you were responsible for managing multiple assignments with competing priorities and statutory or regulatory deadlines. What strategies did you use to organize your work, maintain accuracy, and meet deadlines?
Comments and Other Information
DESIRABLE QUALIFICATIONS
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Excellent organizational skills
• Flexible; able to prioritize and address shifting priorities
• Effective interpersonal skills and leadership experience in a team setting
• Oral and written communication skills
Comments and Other Information
DESIRABLE QUALIFICATIONS
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Excellent organizational skills
• Flexible; able to prioritize and address shifting priorities
• Effective interpersonal skills and leadership experience in a team setting
• Oral and written communication skills