Classified Substitute for Instructional Technology Technician I at Burlingame School District
Job Summary
Job Summary
Position Overview The Burlingame School District is seeking a qualified, proactive, and team-oriented Classified Substitute for the position of Instructional Technology Technician I. Under supervision, this role installs, maintains, troubleshoots, and upgrades computer hardware, software, local networks, peripheral equipment, and email systems. The position provides direct technical assistance and user support to district staff and school sites, assesses user training needs, assists with hardware/software acquisitions. Essential Duties & Responsibilities Technical Maintenance & Installation: Installs, configures, and maintains computers, monitors, network infrastructure, printers, scanners, and peripherals. Performs preventative maintenance, installs add-on components, and sets up new systems. System Troubleshooting & Repair: Diagnoses source and nature of system, hardware, software, email, and network issues using diagnostic software; adjusts, repairs, or replaces malfunctioning components. Software & Operating Systems: Installs, configures, and upgrades operating systems and educational/administrative software applications. Prepares system installations and maintains software revision records. Network Infrastructure: Pulls cables and rewires or directs cable rewiring for new installations and office reconfigurations; assists with LAN, WAN, and Wireless Network monitoring and support. User Support & Help Desk: Staffs a centralized help desk, acts as a technical resource, provides instruction on administrative/business software, and prepares written reference materials and operating instructions for users. Acquisition & Planning: Assists with assessing needs, researching, planning, and making recommendations for hardware/software system upgrades or purchases. Standard Operating Procedures & Security: Develops SOPs for software utilization, maintains database support capabilities, preserves data
Requirements / Qualifications
Preferred QualificationsExperience: Two (2) years of general computer installation, maintenance, and repair experience, including direct experience diagnosing and repairing Windows and Macintosh operating systems. Education: Associate or Bachelor’s degree in Computer Science, Information Technology, or a related field (or an equivalent combination of education and experience). Working Conditions & Physical Demands Physical Strength: Ability to lift and carry equipment up to 30 lbs. Mobility: Requires standing, walking, sitting, bending, stooping, crouching, reaching, climbing, and retrieving materials from low or high shelves. Travel & Work Hours: Requires offsite travel between school sites within the district. May require occasional availability for overtime hours outside of standard business schedules.
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Requirements / Qualifications
Preferred QualificationsExperience: Two (2) years of general computer installation, maintenance, and repair experience, including direct experience diagnosing and repairing Windows and Macintosh operating systems. Education: Associate or Bachelor’s degree in Computer Science, Information Technology, or a related field (or an equivalent combination of education and experience). Working Conditions & Physical Demands Physical Strength: Ability to lift and carry equipment up to 30 lbs. Mobility: Requires standing, walking, sitting, bending, stooping, crouching, reaching, climbing, and retrieving materials from low or high shelves. Travel & Work Hours: Requires offsite travel between school sites within the district. May require occasional availability for overtime hours outside of standard business schedules.
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