BASIC FUNCTION: Assist the Director of Architecture and Network Infrastructure to design, develop and implement continual improvements to the multi-site applications and network environment, and provide the mentoring, documentation, training and level three support to the network engineers and network administrators to maintain that environment.

REPRESENTATIVE DUTIES: (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to accurately reflect the principal job elements).

E = Essential Functions

Provide guidance to the network engineers and system administrators to monitor and maintain servers, routers and other equipment for potential hardware or software failure, or breach of District security policies and procedures. E

Lead the development of security standards and ensure conformance with the overall objectives of Technology Services. E

Work closely with other Technology Services personnel to coordinate and facilitate changes needed for departmental projects. E

Provide guidance to more junior network engineers and system administrators to maintain routing equipment, firewall equipment, server systems, and telecommunications systems (T1, frame-relay, DS3, Ethernet). E

Provide guidance to the more junior network engineers and system administrators to manage and frequently update network configuration settings for internal and external systems, including DNS, DHCP and firewall settings. E

Accurately document all new system implementations and modifications to existing systems (moves, adds, changes). E

Assist the Director of Architecture and Network Infrastructure to design and develop the network services architecture and implementation of new network systems. E

Provide guidance to the more junior network engineers and system administrators to maintain existing systems, ensuring that proper fail-safe and failure recovery and security procedures are followed. E

Provide technical assistance to staff, internal and external to Technology Services.  E

Build server systems and create router and switch configurations. E

Research and provide expertise on integration of third party software and tools. E

Research, recommend and implement monitoring tools that can improve network performance, reliability and availability

Provide guidance to the network engineers and system administrators to administer the LAN/WAN networking environment, including maintaining user accounts, network printer configuration, backup systems, Voice-over-IP and voicemail systems. E

Provide third level technical assistance with OUSD Help Desk to coordinate effective resolutions for customer problems. E

Actively participate on project teams. E

Provide cross-training to other staff members within the department. E

Attend job related meetings. E

Perform related duties as assigned.

MINIMUM QUALIFICATIONS:

TRAINING, EDUCATION AND EXPERIENCE: Any combination of education, training and/or experience equivalent to: a Bachelor’s Degree in a technology-related field and seven years experience maintaining network systems (servers, routers and other infrastructure equipment) in a multi-site, multi-OS WAN environment.

Experience in hardening server class systems is highly desirable

Experience with any of the following is also desirable: Novell 3.x servers, IPX/SPX protocols, Sun Solaris, AS/400, token ring

The following combination of certifications and experience may be substituted for education: either CCNE or CCIE certification in addition to either MCP or MCSE certification or 6-8 years experience maintaining network systems in a multi-site environment

LICENSES AND OTHER REQUIREMENTS:

A minimum of one of the following certifications: CCNA, CCNE or CCIE

MCITP, MCP, MCSE, and CISSP certifications preferable

Valid California Driver’s License

Employment eligibility that may include fingerprints, Tuberculosis and/or other employment clearance

KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:

URL filtering, SMTP gateways and antivirus systems

The design/support of Cisco equipment (including PIX, routers, switches, content engines, VPN, VLAN methods, QOS methods, NAT methods, system monitoring and maintenance), Microsoft Active Directory, DNS, DHCP, and routing protocols (including OSPF and EIGRP)

Voice-over-IP systems

Cisco Voice-over-IP components, including Call Managers, voice mail systems, router SRST modules, and telephone handsets

ABILITY TO:

Troubleshoot routing and connectivity issues, security issues and NOS configuration issues

Effectively present information to Oakland Unified School District customers and top management

Actively participate in meetings

Works as a team member

Works with internal and external customers    

Understand WAN related problems within area of expertise

Design, implement, and troubleshoot Local Area Networks (LANs) and a Wide Area Network with over 100 sites 

WORKING CONDITIONS:

ENVIRONMENT:

Office environment; driving a vehicle to conduct work; fast-paced work; constant interruptions; modest noise levels

PHYSICAL DEMANDS:

Using hands to handle, or feel objects, tools, or controls and reaching with hands and arms;  speaking clearly and concisely  in person and on the telephone; seeing and reading fine print; hearing and understanding in person and on the telephone;  frequent standing and sitting; occasional walking, climbing stairs, stooping, kneeling, crouching, or crawling; frequent lifting and/or moving up to 10 pounds to access files, binders, books, etc.; and occasional lifting and/or moving equipment up to 30 pounds.

NON-DISCRIMINATION POLICY:

The Oakland Unified School District does not discriminate in any program, activity, or in employment on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex, or sexual orientation.