KIPP - Family Ambassador Lead - San Francisco (26-27) at KIPP Public Schools Northern California - San Francisco
About the Employer
About KIPP Public Schools Northern California We are a thriving nonprofit network of 17 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the future they want for themselves and that schools can and should be a critical partner in making their vision a reality. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world. Our student community consists of over 6,000 elementary, middle, and high school students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, Redwood City, and Stockton. Our student community demographics are: 94% identify as students of color, 79% qualify for free or reduced price lunch, 23% are English language learners, and 10% receive special education services. We strive to cultivate a representative team of teachers and leaders that reflect our students’ diversity.
Job Summary
Job Summary
The Family Ambassador Lead serves as a primary community-facing representative for KIPP schools in San Francisco and Oakland, supporting the execution of regional student recruitment efforts through field outreach, family engagement, and enrollment support. Reporting to the Associate Director of Student Recruitment and Enrollment, this individual contributor role executes community-based recruitment activities, maintains prospective family engagement, and supports enrollment processes with quality, timeliness, and strong customer service. In this role, you execute assigned tasks with quality and timeliness while independently managing day-to-day outreach logistics and escalati
Requirements / Qualifications
Required Qualifications Experience 1-2 years of professional experience in community outreach, student recruitment, or field-based organizing, with a proven track record of independently executing outreach plans and achieving engagement targets. Direct experience with K-12 public education—as a parent, student, or staff member—including a demonstrated ability to serve as a credible "connector" and build trust within the diverse communities of San Francisco or Oakland. Education High School Diploma or equivalent; a Bachelor’s degree is not required, provided the candidate possesses an equivalent combination of professional experience and community expertise. Knowledge/skills Recruitment & Outreach Tactics: Working knowledge of community organizing methods—including canvassing, phone banking, and tabling—with the ability to adapt messaging for different neighborhood contexts in San Francisco and Oakland. Community Cultural Competency: Familiarity with local geographic and cultural landscapes and a "connector mindset" capable of building authentic, credible relationships with families and community-based organizations. Effective Communication & Professionalism: Strong interpersonal, presentation, and persuasion skills with the ability to provide helpful customer service and navigate enrollment questions with empathy, clarity, and a focus on solutions. Language Professional proficiency in Spanish or Cantonese is required for direct family communication, community engagement, and supporting families through the enrollment process. Preferred Qualifications Proficiency in Recruitment Tech & Tools: Prior experience using HubSpot (or equivalent CRM) for lead management, SchoolMint for application processing, and Asana for project and task tracking.
Requirements / Qualifications
Required Qualifications Experience 1-2 years of professional experience in community outreach, student recruitment, or field-based organizing, with a proven track record of independently executing outreach plans and achieving engagement targets. Direct experience with K-12 public education—as a parent, student, or staff member—including a demonstrated ability to serve as a credible "connector" and build trust within the diverse communities of San Francisco or Oakland. Education High School Diploma or equivalent; a Bachelor’s degree is not required, provided the candidate possesses an equivalent combination of professional experience and community expertise. Knowledge/skills Recruitment & Outreach Tactics: Working knowledge of community organizing methods—including canvassing, phone banking, and tabling—with the ability to adapt messaging for different neighborhood contexts in San Francisco and Oakland. Community Cultural Competency: Familiarity with local geographic and cultural landscapes and a "connector mindset" capable of building authentic, credible relationships with families and community-based organizations. Effective Communication & Professionalism: Strong interpersonal, presentation, and persuasion skills with the ability to provide helpful customer service and navigate enrollment questions with empathy, clarity, and a focus on solutions. Language Professional proficiency in Spanish or Cantonese is required for direct family communication, community engagement, and supporting families through the enrollment process. Preferred Qualifications Proficiency in Recruitment Tech & Tools: Prior experience using HubSpot (or equivalent CRM) for lead management, SchoolMint for application processing, and Asana for project and task tracking.
Comments and Other Information
Please submit a cover letter and resume by clicking apply on this page.
Comments and Other Information
Please submit a cover letter and resume by clicking apply on this page.