Senior Support Analyst, IT at California School Boards Association

Job Summary

Job Summary

Schedule This position is eligible for a hybrid work schedule, with a minimum of three (3) days in-office based out of our West Sacramento office and two (2) days working remotely. Summary Under general supervision of the Manager, Service Operations, the Senior Support Analyst performs a variety of intermediate to complex technical duties in support of the Association’s management information system. This position provides computer, server, and network support to CSBA staff and clients, including responding to advanced information technology requests, tickets, and calls; installing, configuring, and troubleshooting personal computers, related hardware, and application software; and proactively monitoring and configuring network equipment. The Senior Support Analyst contributes to the success of the IT department by leading projects and driving new capabilities that increase team productivity and customer service quality, and performs related work as required. If you are an experienced IT professional with strong network and systems support expertise who enjoys solving complex technical challenges and leading technology improvements, we encourage you to apply. Benefits At CSBA, we proudly offer competitive compensation and benefits, including medical, dental and vision coverage for employees and dependent children, insurances and California Public Employees Retirement System (CalPERS), and more.

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