Coordinator, Resolutions at Riverside Unified School District (RUSD)
About the Employer
With schools dating back to the 1870s, the award-winning Riverside Unified School District (RUSD) is now the 16th largest school district in California. RUSD educates nearly 42,000 students across 50 schools in Riverside. The District serves a large portion of Riverside as well as the unincorporated areas of Highgrove and Woodcrest. RUSD is led by its 13th Superintendent, Dr. Sonia Llamas and is governed by a Board of Education comprised of publicly elected officials who serve five different trustee areas.
Requirements / Qualifications
Act as a resource and liaison among central office staff, educational area school site staff, parents, and community members to resolve a wide variety of issues related to the educational program within a specific educational area; independently perform operational and technical duties related to parent engagement and department support. Respond to complaints following district policies and procedures to resolve complaints. ASSIGNED RESPONSIBILITIES:
- Review complaints, gather information from individuals filing complaints, interview all parties involved. Resolve all complaints at the most immediate level. Provide written information reporting results of the complaint
- Perform a variety of services as a communication link between the school and members of the educational community, including those who are linguistically and culturally diverse
- Assists community members in understanding program goals and objectives, and enlist their support and involvement in the educational process
- Perform follow-up functions and activities in resolving student attendance, welfare and other child related problems
- Debrief cabinet on volume of complaints, level of resolution, and demonstrated best practices
- Assist in creating a greater understanding of educational procedures, issues and concerns
- May provide translation and interpretative services pertaining to both oral and written communication, which include participation in confidential and sensitive conferences with school community members
Please see the attached job description for a complete listing of the job responsibilities.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree
- Master’s Degree or higher
- Minimum of three (3) years of site administrator experience preferred
LICENSES AND OTHER REQUIREMENTS: Possession of a valid California driver’s license and availability of private transportation may be required for some positions in this job class (mileage expense allowance provided)
Please submit the following documents in Edjoin:
- Resume
- 3 current letters of recommendation dated within the past 12 months
- Letter of Introduction (must be specific to the job position you are applying for)
Candidates invited to interview will be contacted via email Edjoin
Riverside Unified will not accept attachments via fax, walk-in, or email. If you are having difficulties adding attachments to your application or any other questions please contact, the Edjoin help desk at (888) 900-8945 for assistance.
Requirements / Qualifications
Act as a resource and liaison among central office staff, educational area school site staff, parents, and community members to resolve a wide variety of issues related to the educational program within a specific educational area; independently perform operational and technical duties related to parent engagement and department support. Respond to complaints following district policies and procedures to resolve complaints. ASSIGNED RESPONSIBILITIES:
- Review complaints, gather information from individuals filing complaints, interview all parties involved. Resolve all complaints at the most immediate level. Provide written information reporting results of the complaint
- Perform a variety of services as a communication link between the school and members of the educational community, including those who are linguistically and culturally diverse
- Assists community members in understanding program goals and objectives, and enlist their support and involvement in the educational process
- Perform follow-up functions and activities in resolving student attendance, welfare and other child related problems
- Debrief cabinet on volume of complaints, level of resolution, and demonstrated best practices
- Assist in creating a greater understanding of educational procedures, issues and concerns
- May provide translation and interpretative services pertaining to both oral and written communication, which include participation in confidential and sensitive conferences with school community members
Please see the attached job description for a complete listing of the job responsibilities.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree
- Master’s Degree or higher
- Minimum of three (3) years of site administrator experience preferred
LICENSES AND OTHER REQUIREMENTS: Possession of a valid California driver’s license and availability of private transportation may be required for some positions in this job class (mileage expense allowance provided)
Please submit the following documents in Edjoin:
- Resume
- 3 current letters of recommendation dated within the past 12 months
- Letter of Introduction (must be specific to the job position you are applying for)
Candidates invited to interview will be contacted via email Edjoin
Riverside Unified will not accept attachments via fax, walk-in, or email. If you are having difficulties adding attachments to your application or any other questions please contact, the Edjoin help desk at (888) 900-8945 for assistance.
Comments and Other Information
The Riverside Unified School District prohibits, at any district program, activity, or employment setting, unlawful discrimination, including discriminatory harassment, intimidation, and bullying, against an individual or group based on one, or a combination of two or more, protected characteristics, which include, but may not be limited to, race or ethnicity; ancestry; color; ethnic group identification; nationality; national origin; immigration status; sex; sexual orientation; sex stereotypes; gender; gender identity; gender expression; religion; disability, medical condition; genetic information; pregnancy, false pregnancy, childbirth, termination of pregnancy, or related conditions or recovery; and parental, marital, and family status; a perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics and provides equal access to the Boy Scouts of America and other designated youth groups.
For questions or complaints, contact Equity Compliance Officer: Raúl Ayala, Director of Pupil Services, 5700 Arlington Avenue Riverside, CA 92504, (951) 352-1200 ex. 83030, rayala@riversideunified.org and/or David Marshall, Resolution Officer, 3380 14th Street Riverside, CA 92501, (951)788-7135 ex. 80426, drmarshall@riversideunified.org, Title IX Coordinator: Bethany Scott, Coordinator of Title IX and Compliance, 3380 14th Street Riverside, CA 92501, (951)788-7135 ex. 80135, bscott@riversideunified.org, and Section 504 Coordinator: Gerardo Arenas, Administrator - Program Coordinator, Pupil Services, 5700 Arlington Ave. Riverside, CA 92504, (951) 352-1200 ex. 83301, garenas@riversideunified.org, Title II Coordinator: Raúl Ayala, Director of Pupil Services, 5700 Arlington Avenue Riverside, CA 92504, (951) 352-1200 ex. 83030, rayala@riversideunified.org, and CCR Title 5: Mr. Timothy Walker, Deputy Superintendent, Pupil Services & SELPA, 5700 Arlington Ave Riverside, CA 92504, (951) 352-1200 ex. 83501, twalker@riversideunified.org.
Comments and Other Information
The Riverside Unified School District prohibits, at any district program, activity, or employment setting, unlawful discrimination, including discriminatory harassment, intimidation, and bullying, against an individual or group based on one, or a combination of two or more, protected characteristics, which include, but may not be limited to, race or ethnicity; ancestry; color; ethnic group identification; nationality; national origin; immigration status; sex; sexual orientation; sex stereotypes; gender; gender identity; gender expression; religion; disability, medical condition; genetic information; pregnancy, false pregnancy, childbirth, termination of pregnancy, or related conditions or recovery; and parental, marital, and family status; a perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics and provides equal access to the Boy Scouts of America and other designated youth groups.
For questions or complaints, contact Equity Compliance Officer: Raúl Ayala, Director of Pupil Services, 5700 Arlington Avenue Riverside, CA 92504, (951) 352-1200 ex. 83030, rayala@riversideunified.org and/or David Marshall, Resolution Officer, 3380 14th Street Riverside, CA 92501, (951)788-7135 ex. 80426, drmarshall@riversideunified.org, Title IX Coordinator: Bethany Scott, Coordinator of Title IX and Compliance, 3380 14th Street Riverside, CA 92501, (951)788-7135 ex. 80135, bscott@riversideunified.org, and Section 504 Coordinator: Gerardo Arenas, Administrator - Program Coordinator, Pupil Services, 5700 Arlington Ave. Riverside, CA 92504, (951) 352-1200 ex. 83301, garenas@riversideunified.org, Title II Coordinator: Raúl Ayala, Director of Pupil Services, 5700 Arlington Avenue Riverside, CA 92504, (951) 352-1200 ex. 83030, rayala@riversideunified.org, and CCR Title 5: Mr. Timothy Walker, Deputy Superintendent, Pupil Services & SELPA, 5700 Arlington Ave Riverside, CA 92504, (951) 352-1200 ex. 83501, twalker@riversideunified.org.
Application Deadline
5/8/2026 4:00 PM Pacific
Date Posted
5/1/2026
Contact
Number of Openings
1
Salary
Pay Range
$154,108 - $194,146 Annually
$154,108 - $194,146 Annually
Length of Work Year
12 Months
Employment Type
Full Time