El Camino College

Director, EOPS/CARE, NexUP, CalWORKS, and Guardian Scholars

Req: A2526-026

Division: Student Support Services

Close Date:  Thursday, January 29, 2025 at 3:00 p.m.

Complete job description and application available online at: https://elcamino.igreentree.com/css_academic 

Under the general direction of the Dean of Student Support Services, exercise direct leadership of the areas assigned providing functional supervision over assigned positions. Implement the Division's, department's or unit's vision and develop, organize, and implement goals and objectives; plan, develop, organize schedule, direct, improve and evaluate assigned programs, services, and activities; and provide oversight, development, and coordination of all elements of the areas assigned, including the Extended Opportunity Programs and Services (EOPS/CARE, NextUP CalWORKs, and Guardian Scholars).

Foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the assigned unit, department, and Division; lead by example; actively participate in and support College-wide shared governance components and activities and other collaborative processes; encourage professional excellence among assigned staff; and promote, foster, and facilitate an organizational culture of customer service, teamwork, and innovation.

FUNCTIONAL RESPONSIBILITIES:

The following duties and responsibilities are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

For a full listing of duties and work expectations, please refer to the job description located at

Director_EOPS_CARE_CalWorks_NextUp_Guardian_Scholars.pdf

Provide vision, direction, and supervise the outreach, recruitment, retention, and overall student support services for the EOPS/CARE, NextUP, CalWORKs, and Guardian Scholars programs. Coordinate program planning activities with other departments, the state, Los Angeles County, and other agencies. Serve as the EOPS/CARE, NextUP, CalWORKs, and Guardian Scholars liaison with local businesses, community groups, and agencies.

Ensure that the use of EOPS/CARE, NextUP, CalWORKs, and Guardian Scholars funds comply with state guidelines. Supervise the awarding process of EOPS grants, CARE grants, book vouchers, childcare allowances, and other direct aid to students.

Develop, implement, and monitor policies and procedures for the EOPS/CARE, NextUP, CalWORKs, and Guardian Scholars programs and ensure compliance with applicable federal, state, and local laws and regulations. Resolve compliance issues when necessary. Supervise and monitor the data collection, data entry and integrity of MIS reports used to allocate state funds to EOPS/CARE and CalWORKS programs.

Provide leadership in strategic planning, program development, evaluation of annual goals and objectives, and continuous improvement of the EOPS, CARE, CalWORKs, NextUP, and Guardian Scholars program services.

Provide leadership and oversight to ensure the validity of student eligibility for EOPS/ CARE, CalWORKs, NextUp, and Guardian Scholars programs with supporting documentation of financial, educational, and other criteria required for operational program reviews.

Maintain EOPS/CARE, NextUP, CalWORKs, and Guardian Scholars advisory and collaborative committees with appropriate membership from community agencies, businesses, high schools, and colleges. Conduct or attend meetings that directly impact low-income, educationally disadvantaged, parenting students, and foster youth. Lead efforts with campus faculty, classified staff, administrators, and students to promote and enhance awareness, understanding, sensitivity, and support towards students served by the programs.

Ensure operations are integrated, compliant, and streamlined to provide excellent customer service, effective computer systems applications, and necessary staffing. Ensure that all services provided to students are prompt, efficient and lead to a seamless experience for the student. Provide leadership and direction in the use of technology to ensure the effectiveness and efficiency of the EOPS/CARE, NextUP, CalWORKs, and Guardian Scholars programs.

Collaborate closely with Counseling and Student Success and other support services to deliver outcomes that contribute to ensuring the college fulfills its responsibility with Student Success Mandates and College enrollment plans and goals.

Draft, submit, assess, and revise, College documentation that includes, but is not limited to, Accreditation, Program Plans, Program Reviews, and Service Area Outcomes related to assigned areas of responsibility.

Monitor changes in laws, regulations, and technology that may affect Co lle g e or departmental operations; review College policies and procedures to ensure compliance; and implement policy and procedural changes as required. Oversee and participate in reviewing, processing, and training staff on State and Federal rules and regulations related to students.

Be an involved participant on the Student Support Services management and leadership teams. Collaborate with other managers within the area in the development of area plans and priorities.

ORGANIZATION MANAGEMENT

Maintain up-to-date knowledge of the regulations, policies, requirements, and eligibility criteria for assigned programs and ensure compliance with the College's policies, procedures, and practices.

Strengthen processes, programs, and services through the effective and efficient use of assessment, program review, planning, and resource allocation. Implement priorities inconjunction with the College's comprehensive planning and budgeting guidelines. Implement an organizational structure that maximizes utilization of resources and ensures effective and efficient delivery of services.

Train, supervise, motivate, and evaluate the performance of assigned managerial, professional, operational, technical, and support personnel; recommend transfers, reassignment, termination, and disciplinary actions as needed; delegate and review assignments; evaluate work products and results, implement appropriate procedures to accommodate the need for information and assistance; establish and monitor timelines and prioritize work. Monitor employee performance on a regular basis and provide coaching for performance improvement and/or development as needed. Anticipate and resolve conflicts under areas of supervision.

Implement plans for efficient and appropriate use and security of assigned facilities; ensure compliance with health and safety regulations.

Work with Information Technology personnel on a continual basis to enhance and improve relevant computer systems. Learn and apply emerging technologies to perform duties and provide services in an efficient, organized, and timely manner. Work to modernize infrastructure and technological resources to facilitate a positive learning and working environment and promote student success.

Perform other related duties as assigned.

REQUIRED QUALIFICATIONS

MINIMUM QUALIFICATIONS

Education: Master's degree. Must have at least six units of college level course work relating to ethnic minorities or persons challenged by educational, language, or social disadvantages.

Experience: One (1) year of formal training, internship, or leadership experience reasonably related to the administrator's administrative assignment.

LICENSES AND OTHER REQUIREMENTS

Must meet requirements with EOPS Title 5 (56262).

DESIRED QUALIFICATIONS

Desirable Education: Master's Degree in education, student personnel administration, counseling, or a related field.

Desirable Experience: Three (3) years of progressively responsible work experience in management or administration of educational programs, community organizations, government assistance programs, or private industry dealing primarily with ethnic minorities or persons challenged by language, social or economic disadvantages, or as a community college EOPS counselor or EOPS instructor. Direct experience in grant-funded project/program management at the federal and/or state level in a similar community college setting.

Knowledge/Areas of Expertise:

Proficient knowledge of federal, state, and institutional regulations governing the services offered by the Extended Opportunity Programs and Services (EOPS), CARE, CalWORKS, NextUP, and Guardian Scholars programs.

Effective student counseling techniques.

Extensive knowledge and experience with categorical budget development, monitoring, and reporting

Abilities/Skills:

Plan, work, and communicate effectively with peers, faculty, administrators, staff, students, and community members from multi-cultural, diverse backgrounds.

Effectively organize multiple projects and carry out required project details to successfully implement assigned student support services.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully.

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Standard office setting. Duties are performed primarily in an office environment while sitting at a desk or computer workstation. Incumbents are subject to extensive contact with students, faculty, and staff with frequent interruptions, noise, and demanding timelines. At least minimal environmental controls to assure health and comfort. May involve working non-standard, evening, and weekend hours and include off-campus locations.

Physical Demands

Incumbents regularly sit or stand for long periods, travel short distances on campus on a regular basis, travel to various locations to attend meetings and conduct work, use hands and fingers to operate an electronic keyboard or other office machines, reach with hands and arms, speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry, and/or move objects weighing up to 25 pounds.

* Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.

CLOSING DATE: Thursday, January 29, 2025 at 3:00 p.m.

SALARY Starting salary is $138,600 (Annually). Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis. Salary increases are granted on the first day of the month following each year of service, until Step F is reached ($160,668 annually).

CONDITIONS OF EMPLOYMENT

Full-time, 12-month, educational administrator position. Educational Administrators are employed on an initial one-year contract stating terms and conditions of employment. Contracts are subject to renewal and board approval to confirm continued employment. Working hours will be in-person, Monday through Friday 8:00 a.m. until 5:00 p.m. Schedule may vary to include weekends and evenings based on operational need.

Administrators may work all or a portion of the work days that fall between December 25 and January 1. Administrators may also use their accrued vacation days to cover all or a portion of the work days that fall between December 25 and January 1.

Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candidates selected for employment must agree to be fingerprinted, submit a Certificate of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.

ADA ACCOMMODATIONS

Applicants with disabilities requiring special accommodations must contact the ADA Compliance Officer at least five (5) working days prior to the final filing date: ADA Job Applicant Accommodation Request (maxient.com)

BENEFIT HIGHLIGHTS

Health, Life, Dental and Vision Insurance

The College provides a diversified insured benefit program for all full-time employees, including medical, dental, vision and life insurance. Dependent medical, dental, and vision insurance is available, toward which both the College and the employee contribute.

Sick Leave and Disability

Paid sick leave is granted equal to one day for each month of service. Sick leave days may be accumulated indefinitely. Rather than State Disability Insurance.

Retirement

Full-time employees contribute a percentage of their regular salary to the Public Employees Retirement System (PERS) and Social Security. Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.

Summer Work Hours

During the summer, employees work eight 32-hour work weeks with full pay.

TO APPLY

An applicant must submit the following by the closing date: Thursday, January 29, 2025 at 3:00 p.m.

Online application: Employment Opportunities | El Camino College | Torrance, CA

Cover letter describing how applicant meets the qualifications.

Resume including educational background, professional experience, and related personal development and accomplishments.

Pertinent transcripts (PDF format only) as stated in the required qualifications. (Unofficial computer-generated academic records/transcripts must include the name of the institution and degrees awarded to be acceptable.) Multiple page transcripts must be loaded as ONE PDF document.

Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. For information on transcript evaluation services, please visit: http://www.ctc.ca.gov/credentials/leaflets/cl635.pdf.

IMPORTANT NOTE: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application online.

If you need assistance you may call 310-660-3593 Ext. 3807 between the hours of 8:00 a.m. and 4:00 p.m., Monday through Friday or by email at hr@elcamino.edu.

Due to the large volume of calls received on closing dates, we highly recommend that you do not wait until the last day to apply so that we may assist you with questions or technical matters that may arise. Give yourself sufficient time to complete the profile, which may take 45 minutes or more. Positions close promptly at 3:00 p.m. PST (pacific standard time).

JEANNE CLERY ACT COMPLIANT

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, El Camino College has published an Annual Security Report, and all required statistical data. These publications include Clery crime statistics for the previous disability three years relevant to El Camino College classes and activities, in addition to institutional policies concerning campus safety and security. The information is also available in printed form in the lobby of the Police Department and in select locations on campus. Upon request, the Campus Police Department can provide or mail out copies of this publication. Contact them at 310-660-3100.

EL CAMINO COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.