Public Safety Dispatcher/ Records Assistant

Cuesta College 

Salary: $53,844.00 - $65,448.00 Annually

Job Type: 

Job Number: FY2526-00094

Location: San Luis Obispo Campus, CA

Department: Administrative Services

Closing: 1/7/2026 11:59 PM Pacific

Job Description Summary

DEFINITION 

Under general supervisionof the Director of Police and College Safety Services, this position answers calls from the public in emergency and non-emergency situations including traditional and non-traditional law enforcement functions. Dispatches public safety personnel to assist students, faculty, staff, and the general public in matters pertaining to the Public Safety Office, and perform other related duties as required.

DISTINGUISHING CHARACTERISTICS 

The Public Safety Dispatcher is distinguished from other classes of employment, in that incumbents are required to complete a California P.O.S.T. Dispatch Course Certification, Background Investigation, and Medical Examination per P.O.S.T. minimum standards. The incumbent in this position will promote Institutional Effectiveness by effectively assisting to ensure a safe and secure learning and working environment for all students, faculty, staff, and the community.

ABOUT THE COLLEGE 

Where You Will Work 

Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.

Who We Are 

Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.

• Additional information about the college can be found at https://www.cuesta.edu/about/index.html

• The college planning documents can be found at https://www.cuesta.edu/about/collegeplans/index.html

• Our Student Equity Action Plan can be found at https://www.cuesta.edu/about/info/student-equity-initiatives/equity/index.html

• We offer comprehensive benefit options. Information about benefits can be found at https://www.cuesta.edu/about/human-resources/benefits/index.html

Essential Functions & Qualifications

ESSENTIAL FUNCTIONS 

• Operate the CCPD Communication Center, responding to requests for public safety assistance and service;

• Operate two-way radios, monitoring numerous frequencies;

• Dispatch appropriate level of police, fire, emergency medical response, and assist other callers as needed;

• Assign direct and prioritize work (calls for service) of CCPD personnel;

• Ensure activities and responses meet all applicable procedures and laws;

• Assist supervisor with monitoring of field unit activities;

• Resolve problems (both dispatch/logistic and citizen,) by drawing on knowledge and experience, common sense and creativity;

• Maintain daily records of dispatch information in written and electronic form;

• Maintain contact lists for allied agencies updated at least bi-annually

• Maintain and update periodically information of standard operating procedures in the dispatch center involving patrol functions, crime classification, dispatch procedures, and emergency response information;

• Maintain daily calendar of campus activities for Public Safety response;

• Provide clerical services to include but not limited to: typing correspondence, reports, and other documents, filing, and distributing mail;

• Demonstrate competency with department Computer Aided Dispatching software, the records management system, and associated radio system technology;

• Assist in reviewing, recording, and maintaining CORI information;

• Disseminate law enforcement information to police/sheriff agencies;

• Assist and maintain adherence to all CLETS/NCIS/NLETS/NIBRS/Cal-NIBRS/POST and DOJ standards, records keeping, and training;

• Understand operation of the campus alert system and send out alerts as needed. Trouble shoot system as needed and request repair.

• Assist in preparing and disseminating all statistical crime information, crime reports, data requests, data input, and officer daily logs as needed or upon request for all department mandated reporting requirements to include the annual Clery report.

• Sell and issue parking permits to staff, students, and visitors and maintain records for all permits sold;

• Assist in preparing crime and arrest reports for filing with the District Attorney's Office;

• Coordinate projects related to campus-wide Emergency Notification Systems. Participate in the programming and maintenance of these systems in coordination with campus Information & Technology and associated vendors. Conduct periodic testing, train users, and other related duties;

• Establish and maintain cooperative working relationships with those contacted in the performance of duties;

• Communicate effectively orally and in writing;

• Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, and of staff and students with physical and learning disabilities;

• Monitor, retrieve and update data in various computer systems or programs;

• Receive and respond to alarm activations, panic buttons, and emergency Blue Light phones;

• Provide information to responding personnel regarding various alarm types;

• Initiate calls for maintenance of alarm/panic button systems or any other hazard reported to public safety;

• Other duties as assigned.

QUALIFICATIONS 

Education: 

Required

• Equivalent to graduation from the twelfth grade.

Experience: 

Preferred

• Understanding of contemporary policing issues, philosophies, practices and trends as applied within a college environment.

Or any equivalent combination of education and experience that demonstrates desired knowledge. 

Knowledge of: 

• Penal codes, vehicle codes, and health and safety codes;

• Understand laws and codes, rules and policies, and other printed matter as the apply to dispatch, federal, state, district compliance and auditing functions;

• Modern office practices, procedures, and equipment;

• Record keeping;

• Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, and/or database software;

• Correct usage of English, grammar, spelling, punctuation, and vocabulary; and

• District policies and procedures.

Ability to: 

• Establish and maintain cooperative working relationships with those contacted in the performance of duties; and

• Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and of staff and students with physical and learning disabilities.

• Work rotating shifts on days, nights, and weekends.

• Ability to work in a confined work environment until relieved

• Complete POST Background check

Physical ability to: 

• Read and comprehend printed matter and text and data on computer monitors;

• Hear and understand speech at normal levels;

• Understand and carry out oral and written directions;

• Speak so that others will be able to understand normal in-person and telephone conversation;

• Sit or stand for extended periods of time;

• Lift and/or carry 25 pounds; and

• Exert manual dexterity sufficient for keyboard and other office equipment operation.

License and Certificates (current within the last year or must be continuously current): 

Required

• P.O.S.T. Dispatch Certificate within 1 (one) year of date of hire;

• Valid driver's license and eligible to obtain California driver's license upon hire.

Additional Information

SLO campus based. Mon- Fri 0730-1530 hrs. 

REQUIRED DOCUMENTS TO APPLY

Candidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred.

• Resume;

• Reference List (see further instructions below);

Reference List Instructions: Your reference list must include three professional references, their contact information, and their relationship to you.

Completed online applications and all supporting documents must be submitted by the closing date for this position. LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.

ADDITIONAL INFORMATION

Cuesta College will not sponsor any visa applications.

San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address: https://www.cuesta.edu/community/publicsafety/crime-information/clery-act.html

Cuesta College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit: https://www.cuesta.edu/about/depts/humanresources/Job_Opportunities.html

Interview Process Information

Selected applicants will be invited to attend a Zoom interview on Thursday, January 29, 2026.

To be considered for this position please visit our web site and apply on line at the following link: https://apptrkr.com/6779379 

The San Luis Obispo County Community College District promotes inclusiveness, prohibits discrimination, and encourages all qualified persons to apply. As an Equal Employment Opportunity Employer, Cuesta College actively seeks candidates with diverse backgrounds to assist students, staff, and faculty. For ADA (Americans with Disabilities Act) assistance with the application and/or interview process, please contact the Human Resources Office: (805) 546-3129. 

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