Office Assistant II at Alameda County Office Of Education
About the Employer
The Alameda County Office of Education (ACOE) leads with a student-centered vision, innovating in the classroom and building safe and supportive community schools. We collaborate and partner with local, county, and state agencies to address challenges students face. We are looking for individuals who can enact our vision: equipping the most vulnerable students and those who serve them with the tools to thrive. Join our team as we reimagine services to more holistically support students and erase the predetermination of failure for children, especially Alameda County’s most marginalized youth.
Requirements / Qualifications
RESPONSE TO SITUATIONAL EXERCISE LOCATED AT BOTTOM OF THE POSTING IS REQUIRED AT TIME OF APPLICATION SUBMISSION THE POSITION: The job of the Office Assistant II requires full proficiency in general office functions as well as the ability to learn and use a significant level of technical knowledge of the department or area of assignment under general supervision. Office Assistant IIs typically work with more independence than the Office Assistant I and exercise judgment and discretion in handling assigned responsibilities. This position reports to the office’s administrator. LOCATION: 1017 Clay Street, Oakland, CA 94607 TYPICAL DUTIES: Maintains an inventory of office supplies and orders new materials as needed. Schedules meetings, appointments and workshops. Answers the phone to respond to inquiries, transferring calls, and/or taking messages. Greets individuals entering the building, assesses responses to inquiries and/or directing individuals to appropriate location in accordance with established building security procedures. Maintains department materials to provide resource information to visitors. SEE FULL JOB DESCRIPTION FOR MORE INFORMATION
MINIMUM QUALIFICATIONS: Experience: Two years of related office experience is required. Education: High school diploma or general education degree (GED). Equivalency: Equivalent combination of education and experience. APPLICATION DEADLINE: Tuesday, December 2, 2025 at 11:59 p.m. APPLICATION REQUIREMENTS: The EDJOIN Online Application and materials must be received by the final application filling date. Incomplete or late EDJOIN Online Applications will not be accepted. THE FOLLOWING APPLICATION MATERIALS ARE DESIRED: Completed EDJOIN Online Application, Resume, Cover Letter and Answers to the Situational Exercise below. APPLICATION SCREENING & EXAMINATION PROCESS: A review of the candidates’ EDJOIN Online Applications to verify possession of minimum qualifications. Those candidates who complete the EDJOIN Online Application and who possess the minimum qualifications for the class will move on to the next step in the examination process. Those invited to participate will be notified via email of the date, time, and place of the examinations. We reserve the right to make changes to the announced examination components. THE PROCESS IS AS FOLLOWS: 1. Application Review…………………………………………….………................................PASS/FAIL 2. Written Examination…………………………..............Weighted 50% (Monday, December 8, 2025) 3. Technical Oral Interview………………….…............Weighted 50% (Monday, December 15, 2025) 4. Final Oral Interview………………….…...................................................................................(TBD) This eligibility list is valid for 6 months.
- Answers to Supplemental Questions
- Letter of Introduction
- Resume
Requirements / Qualifications
RESPONSE TO SITUATIONAL EXERCISE LOCATED AT BOTTOM OF THE POSTING IS REQUIRED AT TIME OF APPLICATION SUBMISSION THE POSITION: The job of the Office Assistant II requires full proficiency in general office functions as well as the ability to learn and use a significant level of technical knowledge of the department or area of assignment under general supervision. Office Assistant IIs typically work with more independence than the Office Assistant I and exercise judgment and discretion in handling assigned responsibilities. This position reports to the office’s administrator. LOCATION: 1017 Clay Street, Oakland, CA 94607 TYPICAL DUTIES: Maintains an inventory of office supplies and orders new materials as needed. Schedules meetings, appointments and workshops. Answers the phone to respond to inquiries, transferring calls, and/or taking messages. Greets individuals entering the building, assesses responses to inquiries and/or directing individuals to appropriate location in accordance with established building security procedures. Maintains department materials to provide resource information to visitors. SEE FULL JOB DESCRIPTION FOR MORE INFORMATION
MINIMUM QUALIFICATIONS: Experience: Two years of related office experience is required. Education: High school diploma or general education degree (GED). Equivalency: Equivalent combination of education and experience. APPLICATION DEADLINE: Tuesday, December 2, 2025 at 11:59 p.m. APPLICATION REQUIREMENTS: The EDJOIN Online Application and materials must be received by the final application filling date. Incomplete or late EDJOIN Online Applications will not be accepted. THE FOLLOWING APPLICATION MATERIALS ARE DESIRED: Completed EDJOIN Online Application, Resume, Cover Letter and Answers to the Situational Exercise below. APPLICATION SCREENING & EXAMINATION PROCESS: A review of the candidates’ EDJOIN Online Applications to verify possession of minimum qualifications. Those candidates who complete the EDJOIN Online Application and who possess the minimum qualifications for the class will move on to the next step in the examination process. Those invited to participate will be notified via email of the date, time, and place of the examinations. We reserve the right to make changes to the announced examination components. THE PROCESS IS AS FOLLOWS: 1. Application Review…………………………………………….………................................PASS/FAIL 2. Written Examination…………………………..............Weighted 50% (Monday, December 8, 2025) 3. Technical Oral Interview………………….…............Weighted 50% (Monday, December 15, 2025) 4. Final Oral Interview………………….…...................................................................................(TBD) This eligibility list is valid for 6 months.
- Answers to Supplemental Questions
- Letter of Introduction
- Resume
Comments and Other Information
SITUATIONAL EXERCISE:
Please submit your answer to the situational exercise below in PDF format. Exercises must be included at the time of application submission. You must abstain from all forms of plagiarism, including the reproduction of internet material and the use of artificial intelligence (AI/ChatGPT) to generate answers. All work submitted must be entirely your own. Be advised that any violation of this requirement may result in disqualification from the recruitment process. Answers to the supplemental questions should be 1 page maximum (single-spaced, 12 point font, Times New Roman/Arial) and should be around 500 words total.
As the Office Assistant supporting the AOA program, you are responsible for collecting, reviewing, and submitting accurate data. This information is critical for compliance.
One of your teachers has submitted reports with multiple errors for the second week in a row.
Examples include:
• Incorrect student demo data
• Missing attendance data
• Mismatched entry dates
You corrected the errors last week after following up with the teacher by email, but the same issues have appeared again in this week’s submission.
Explain:
1. What immediate action will you take?
2. Communication approach
3. Prevention plan
Comments and Other Information
SITUATIONAL EXERCISE:
Please submit your answer to the situational exercise below in PDF format. Exercises must be included at the time of application submission. You must abstain from all forms of plagiarism, including the reproduction of internet material and the use of artificial intelligence (AI/ChatGPT) to generate answers. All work submitted must be entirely your own. Be advised that any violation of this requirement may result in disqualification from the recruitment process. Answers to the supplemental questions should be 1 page maximum (single-spaced, 12 point font, Times New Roman/Arial) and should be around 500 words total.
As the Office Assistant supporting the AOA program, you are responsible for collecting, reviewing, and submitting accurate data. This information is critical for compliance.
One of your teachers has submitted reports with multiple errors for the second week in a row.
Examples include:
• Incorrect student demo data
• Missing attendance data
• Mismatched entry dates
You corrected the errors last week after following up with the teacher by email, but the same issues have appeared again in this week’s submission.
Explain:
1. What immediate action will you take?
2. Communication approach
3. Prevention plan
Application Deadline
12/2/2025 11:59 PM Pacific
Date Posted
11/7/2025
Contact
Aaliyah Mohammed
5106704289
5106704289
Number of Openings
1
Salary
Pay Range
$30.55 - $37.13 Per Hour
$30.55 - $37.13 Per Hour
Add'l Salary Info
(5 Steps/Range 14, CSEA)
Length of Work Year
242
Employment Type
Full Time
FTE
1.0
Benefits
Health Stipend up to $1,150 a month, Education Stipend up to $300 a month, 22 Vacation days, 13 Holidays and 13 sick days.