Student Services Assistant 

Salary: $3,829.00 - $4,844.00 Monthly

Job Type: 

Job Number: 20250927

Closing: 10/9/2025 11:59 PM Pacific

Location: Merced College, CA

Department: 

Join the dynamic Student Success Program at Merced College as a Student Services Assistant! In this role, you will work directly with faculty and students, providing essential support to ensure their success. As a key member of the Student Success and Tutorial Center (SSTC), you will help connect students with academic support services, offer personalized assistance both in-person and online and facilitate student success workshops and class presentations. We are seeking a friendly, customer service-oriented individual with exceptional communication skills, who thrives in a fast-paced environment and enjoys helping others succeed. If you're passionate about making a positive impact and eager to be a part of a dedicated team committed to student engagement and success, apply now! 

Join the Transformation at Merced College

Merced College isn't just a community college - we're pioneers of change, redefining the educational landscape and setting new standards for excellence. Serving more than 11,000 students each semester, we're proud to be a hub of learning and opportunity in the heart of California's dynamic Central Valley. Merced College is a gateway to limitless possibilities.

About Us: Founded in 1962, Merced College boasts a rich history of academic excellence and community engagement. But we're not stopping there! We're on a mission to revolutionize the community college experience, blending tradition with innovation to create a dynamic learning environment unlike any other.

Invested in You: At the heart of Merced College's success are our dedicated employees. We prioritize employee well-being, happiness, and professional growth. With a culture of support and employee engagement initiatives, we ensure that every member of our team feels valued and empowered to reach their full potential.

Location Perks: Surrounded by natural beauty, Merced offers a vibrant community of 90,000+ with easy access to the Bay Area, Sacramento, and Yosemite National Park.

If you're passionate about making a meaningful impact, fostering innovation, and empowering others to succeed, Merced College invites you to apply and join our journey of growth and transformation!

Merced College Mission

At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development.

Merced College Vision

Enriching our community through educational experiences and support services:

• Degree/Certificate Programs

• Transfer

• Career Technical Education

• Workforce Training

• Lifelong Learning

• Basic Skills

• Community Engagement

Merced College promotes student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement.

Salary Schedule

Range 16

40 hours/week12 months/year

General Description

Under general supervision, provides student services, performs technical functions in the area to which assigned, and does related work as required.

Examples of Duties

Representative Duties:

• Accepts and evaluates applications of potential program participants

• Interviews potential participants and completes preliminary determination of eligibility to participate in program involved

• Assists with the college testing program and monitoring of students in area of responsibility

• Coordinates area of specialty with community, state and federal agencies

• Plans and organizes workshops, orientations, and in-service training

• Assists students by providing information regarding the types of services available

• Gathers and compiles data regarding needs and status of students

• Assists students with applications and checks applications for accuracy and completeness

• Keeps books and records of monies received and expended in preparation for audits by funding agencies

• Coordinates with instructional departments and reviews students' status

• Provides a variety of administrative relief for program administration

• Assists in compilation and preparation of reports

• Writes letters and follows through on details

• Assists with budget preparation and securing of funding from outside agencies

• Other duties as assigned

Knowledge of:

• Office practices, procedures and equipment

• Computer data base and network operations

• Student Information Systems/Enterprise Resource Planning

Ability to:

• Learn and apply the principles of individual appraisal including interview techniques

• Learn, communicate and apply pertinent laws, rules and regulations

• Compile and analyze data

• Complete forms necessary for making application for funds and/or services

• Maintain complex records requiring effective accountability and accurate controls

• Prepare reports

• Communicate effectively orally and in writing

• Perform a variety of clerical duties

• Make comparisons and computations quickly and accurately

• Deal with the public effectively

• Assigns work, trains, and/or supervises student workers

• Work cooperatively with others

• Promote and incorporate culturally affirming DEIA and anti-racist principles to nurture and create a respectful, inclusive, and equitable learning and work environment. In conducting their duties, staff members shall respect and acknowledge the diversity of students and colleagues

Typical Qualifications

MINIMUM QUALIFICATIONS

• High school diploma OR GED AND one (1) year of applicable experience OR

• The equivalent education and experience

• Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

PHYSICAL DEMAND AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions.

Environment:

Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends.

Physical ability to:

• Hear and understand speech at normal levels

• Communicate so others will be able to clearly understand normal conversation

• Read printed matter and computer screens

• Stand or sit for prolonged periods of time

• Bend and twist, stoop, kneel, crawl, push, pull

• Reach in all directions

• Work at a desk, conference table or in meetings of various configurations

• Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard

Vision:

See in the normal visual range with or without correction

Hearing:

Hear in the normal audio range with or without correction

Supplemental Information

How to Apply:

• Submit a complete application by the closing date/time on the Merced College career pages at https://www.governmentjobs.com/careers/mccd/transferjobs

Required Documentation:

• Letter of interest addressing your qualifications for the position (cover letter)

• Resume

• List of three professional references (no reference letters permitted)

Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile.

Interview Information:

Applicants deemed highly qualified for the position will be invited to participate in onsite oral interviews conducted by a screening committee. A limited number of candidates will be selected to move forward to the interview stage.

Employee Benefits:

Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more! Please visit our https://www.mccd.edu/about-merced-college/divisions/human-resources/benefits/ for more details about our incredible employee benefits. In addition, sick leave and retirement benefits are also provided.

Condition of Employment:

The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. All offers of employment are subject to approval by the Board of Trustees. The applicant must be able to perform the essential functions of the position with or without reasonable accommodations.

Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office. 

Merced Community College District is an Equal Opportunity Employer

To apply, visit https://apptrkr.com/6614503 

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