*TEMPORARY* Tier 1 Technician- iLEAD California at iLEAD Charter Schools

Job Summary

Job Summary

THE OPPORTUNITY (POSITION OVERVIEW) Reporting to the Director of Technology, the Tier 1 Technician position is based out of the Santa Clarita area; responsible for ensuring an outstanding level of customer service by providing direct IT support to iLEAD staff, Learners, and community partners, both onsite and virtually through our iLEAD California Helpdesk. This individual will be responsible for multiple tasks and proactive planning, as well as supporting and organizing the Helpdesk to be flexible and adaptable in meeting the changing needs of the iLEAD School population.

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