Help Desk Technician at Academy of Our Lady of Peace
Job Summary
Job Summary
Job Description: Help Desk Technician Reports to: Senior Director of Technology Job Classification: Full Time, Non-Exempt The Academy of Our Lady of Peace is a school of 750 students and a diverse educational community that strives to educate young women to the needs of society. As a Bring Your Own Device (BYOD) school, OLP strongly emphasizes 21st-century learning skills across the curriculum. The professional culture at OLP is committed to a growth mindset and lifelong learning as well as creating an inclusive environment for all people of various cultures, faiths, and backgrounds to thrive. Students are passionate about being involved in the school community, and OLP prides itself on graduating women leaders who are making a difference in STEAM fields. Position Overview: The position of Help Desk Technician is on-site and full-time. The Help Desk Technician works to ensure seamless delivery of academic and administrative systems for the campus. The Help Desk Technician also supports the technology health for all virtual and remote environments. This position interfaces with all departments and all stakeholders, which includes students, parents, faculty, and staff. Essential Responsibilities: ? The Help Desk Technician manages the school’s Technology Help Desk to deliver technology support across all campus operations. ? Manage the help desk system, which includes inventory management of both hardware and software. ? Setup and manage events requiring technology support (audio and video). ? Receives project assignments from the Senior Di
Requirements / Qualifications
Qualifications and Skills: ? A bachelor's degree in computer science or a related field is preferred. ? 3-5 years of demonstrated experience in Help Desk operations, preferably in a school setting. ? Experience supporting Apple products (Macs, iPads, AppleTV) and Windows 11, as well as peripherals. ? Experience using a mobile device management system (MDM) is preferred. ? Ability to prioritize time and communicate with end-users effectively. Required Documents & Pre-Employment Requirements: Applicants must submit a cover letter, resume, and two professional references from current or former supervisors. Candidates must also provide official transcripts, a current negative TB test result or TB Risk Assessment Questionnaire, complete required training, and successfully complete Livescan fingerprinting. Employment is contingent upon obtaining fingerprint clearance from the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
Requirements / Qualifications
Qualifications and Skills: ? A bachelor's degree in computer science or a related field is preferred. ? 3-5 years of demonstrated experience in Help Desk operations, preferably in a school setting. ? Experience supporting Apple products (Macs, iPads, AppleTV) and Windows 11, as well as peripherals. ? Experience using a mobile device management system (MDM) is preferred. ? Ability to prioritize time and communicate with end-users effectively. Required Documents & Pre-Employment Requirements: Applicants must submit a cover letter, resume, and two professional references from current or former supervisors. Candidates must also provide official transcripts, a current negative TB test result or TB Risk Assessment Questionnaire, complete required training, and successfully complete Livescan fingerprinting. Employment is contingent upon obtaining fingerprint clearance from the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
Application Deadline
10/31/2025 11:55 PM Pacific
Date Posted
9/10/2025
Contact
Dave Ritzmann
619-297-2266
619-297-2266
Number of Openings
1
Salary
Pay Range
$25/hour - $28/hour Semi-Monthly
$25/hour - $28/hour Semi-Monthly
Length of Work Year
12
Employment Type
Full Time