Tuition and Enrollment Coordinator at St. Junipero Serra Catholic School

Job Summary

Job Summary

Will provide accounting, customer service and administrative support to the Accounting Department and the Admissions Department. Responsibilities: • Set up tuition agreements in our Student Information System (FACTS) and answer questions from families regarding the tuition payment process. • Monitor FACTS to ensure tuition agreements are in place for all families and appropriate billing is taking place throughout the year. • Provide phone and email support to families regarding tuition payments. Field calls from parents regarding tuition payments and use of the FACTS platform. • Make initial contact with families when delinquencies occur in tuition payments. • Assist families in requesting tuition assistance and provide guidance regarding documentation needed for the process. • Process all monthly student billing through FACTS to include extended care, Homework Club, sports and clubs, missing lunch program, incomplete service hours, etc. • Apply all credits/adjustments/assistance to family accounts in FACTS. • Administer/apply staff/faculty tuition discounts to FACTS. • Work with the Admissions Department to process all student withdrawals, ensuring all outstanding balances are paid prior to issuing any refunds/credits. • Support the Admissions Department in registrar/record-keeping responsibilities including managing student files and managing/providing data and physical records for enrollments and withdrawals. • Assist the Admissions Director in conducting school tours for prospective families. Qualifications: • BA/BS in Accounting preferred, but not required. • 2+ years of hands-on experience in a billing/accounts receivable role. • Experience with FACTS Management Platform helpful. • Admissions/registrar experience helpful. • Strong computer skills including proficiency with Microsoft Word/Excel and Google Mail/Calendar/Docs. • Organized and detail oriented. Excellent record-keeping skills. • Excellent customer service skills.

Requirements / Qualifications

Requirements / Qualifications