SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment; using pertinent software applications; applying codes, laws, regulations, and policies as prescribed; compute mathematical problems such as addition, subtraction, multiplication, division and percentages; and work with minimum supervision. KNOWLEDGE is required to perform basic math, including calculations using fractions, percent, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and understand complex, multi-step written and oral instructions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: concepts of grammar and punctuation; correct English grammar and vocabulary for oral and written communication skills; common office machines; office methods and practices; principles of effective customer service; business telephone etiquette; general payroll guidelines, practices, terminology and recordkeeping methods.

Required Testing: Pre-Employment Proficiency Test Selection Procedure: Applications will be screened, and those candidates whose backgrounds best match the requirements of the position will be invited to participate in a competitive examination process, which may include any combination of the following: Training & Experience evaluation (T&E), multiple-choice question test, job-related performance exercise, and technical/ oral appraisal interview. Examination procedures are subject to change as deemed necessary by the Director of the Personnel Commission.