Financial Aid Technician 

North Orange County Community College District 

Position Number: 2015816P

Location: Cypress College

Department: CC Financial Aid

Percentage of Employment: 100%

Months of Employment: 12 Months Per Year

Work Schedule: Monday – Tuesday, Thursday - Friday, 8:00 AM – 5:00 PM , Wednesday. 9:00 AM – 6:00 PM (Schedule and shift are subject to change in accordance with department needs.)

Job Description: 

JOB DESCRIPTION

Plans and coordinates program activities; participates as directed in the formulation, development and implementation of appropriate policies and procedures for the financial aid program; communicates with instructors, administrators, other District staff and outside agencies to coordinate and implement programs, resolve conflicts and exchange information.

Interviews students for financial aid, work study and other program eligibility; review financial aid applications for federal and state financial assistance programs; package and determine award level in accordance with program requirements.

Oversees and coordinates the processing of a variety of documents related to the financial aid program; assists students with application process for programs and services.

Provides technical information and expertise to students, instructors and others.

Creates and maintains financial aid recipient files; maintains financial aid records and prepares financial aid reports for various grant and loan disbursements; inputs and downloads data from computer database; gathers, compiles and analyzes pertinent data and statistics; prepares and maintains a variety of narrative and statistical records and reports related to program activities and effectiveness.

Prepares and maintains program ledgers; monitors and reconciles budgets.

Trains and provides work direction and guidance to others as directed.

Maintains current knowledge of legal requirements, procedures and policies used in providing financial aid assistance; implements policies and procedures for federal, state and local student loan, scholarship and grant programs.

Learns and applies emerging technologies and as necessary to perform duties in an efficient, organized, and timely manner.

Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.

Performs related duties as assigned.

Primary Purpose: 

PRIMARY PURPOSE

This position is responsible for performing a variety of technical financial aid duties including interviewing students and assist in making determination regarding student financial aid and work study program eligibility and award levels; assist students in the interpretation of financial aid program policies. 

Working Relationships: 

WORKING RELATIONSHIPS

The Financial Aid Technician maintains frequent contact with co-workers, counselors, faculty, students, various departments and outside agencies. 

Knowledge, Skills, and Abilities: 

KNOWLEDGE , SKILLS AND ABILITIES

Knowledge of District organization, operations, policies and objectives

Knowledge of applicable sections of State Education Code and other applicable laws

Knowledge of federal and state rules and regulations pertaining to the various financial aid programs

Knowledge of modern office practices, procedures and equipment

Knowledge of specialized equipment used to communicate with blind and hearing-impaired individuals

Knowledge of District rules and regulations governing participation in financial aid and other government sponsored programs as assigned

Knowledge of the basic principles of bookkeeping

Knowledge of record keeping techniques

Knowledge of the principles and practices of supervision and training

Knowledge and ability to operate personal and/or mainframe computers

Ability to process application for loans, grants and other financial aid

Ability to prepare budgets and financial reports

Ability to compile, organize, and analyze statistical data

Ability to work confidentially with discretion

Ability to plan, organize and prioritize work

Ability to meet schedules and time lines

Ability to work independently with little direction

Ability to understand and follow oral and written directions

Ability to communicate effectively, both orally and in writing

Ability to understand scope of authority in making independent decisions

Ability to review situations accurately and determine appropriate action according to established guidelines

Ability to establish and maintain effective working relationships with others

Special Requirements: 

SPECIAL REQUIREMENTS

Coursework must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment. 

Minimum Qualifications: 

MINIMUM QUALIFICATIONS

Two (2) years of college-level course work.

Minimum two (2) years of related experience, preferably in a college financial aid or student services office.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. 

Desirable Qualifications: 

DESIRABLE QUALIFICATIONS

Experience in overseeing and implementing financial aid programs that prioritize diversity and inclusivity.

Work experience in a Financial Aid Office, including but not limited to work-study and other student services positions.

Experience processing financial aid files, handling professional judgment for special and/or unusual circumstances, and/or overseeing financial aid programs.

Experience using Banner, CampusLogic, Cranium Café, Microsoft Teams, and other federal or state financial aid systems, including but not limited to COD , NSLDS , and FAFSA Partner Portal (FPP ). 

Knowledge of Financial Aid programs, regulations, policies and compliance.

Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment. 

Working Conditions: 

WORKING CONDITIONS

College or District office environment; may require standing for long periods while assisting students. May be subject to sitting for long periods at a time (up to 2-3 hours). Repetitive use of upper extremities including hand coordination activities. 

Salary Range: $5,397 - $6,503 Per Month

Open Date: 05/01/2025

Close Date: 05/15/2025

Special Instructions Summary: SPECIAL INSTRUCTIONS SUMMARY

Work Schedule: District employees can apply for the Flexible/Hybrid Work Program, working a hybrid schedule of remote work and in-person each week. Approval and number of in-person days may vary by position/department. Questions regarding the work schedule may be discussed with Hiring Manager if selected as an interview candidate. 

This is a classified position subject to a one-year probationary period. Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The candidate selected for employment will be required to provide the following: identification and employment eligibility as outlined in the Immigration Reform and Control Act, fingerprints and required medical certification pursuant to statue. NOCCCD will not sponsor any visa applications.

The District may choose to fill one or more positions from this recruitment within six (6) months. 

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate “N/A” (not applicable). Do not use terms such as “see resume” or “see attached”.

The minimum required number of references for this position is three (3) and will be requested at the finalist and/or offer of employment phase of the hiring process.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview.

Minimum Qualifications – Experience: One year of experience is equivalent to 12 months of experience at a maximum of 40 hours per week (full time). Applicable part-time experience will be converted to the full-time equivalent for the sole purpose of meeting the experience minimum qualification (Example: Twelve (12) months of part time work experience is equivalent to six (6) months full time).

Minimum Qualifications – Education: 24 units are equal to one year of education. As applicable, education must be from a regionally accredited institution and verifiable on a legible unofficial transcript.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date. 

Evaluations of foreign degrees and/or coursework are required. See our website https://www.nocccd.edu/plans-policies-procedures/minimum-qualifications-instructors-academic-administrators for information regarding evaluation of foreign degrees. 

To apply, visit: https://apptrkr.com/6192674

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