Student Success Specialist at Hartnell Community College
About the Employer
Hartnell College is one of the oldest institutions of higher education in California. Founded in 1920 as Salinas Junior College, the school was renamed Hartnell College in 1948, and the Hartnell Community College District was established the following year. The College is preparing to join with its students, employees, alums and the greater community to celebrate its Centennial, beginning in Fall 2019. Hartnell moved into a new building on its current 54-acre site, at 411 Central Ave. in Salinas in 1936. The Main Campus is located in Monterey County, just a 25-minute drive from the scenic Monterey Peninsula and the Monterey Regional Airport. Its Alisal Campus in east Salinas, opened in 2014, houses its Agricultural Business and Technology Institute, its Sustainable Design and Construction Center, a diesel program, an automotive technology program and its computer science program. Hartnell also holds classes at its education center in King City, opened in 2002, and at numerous off-campus locations in north and south Monterey County. Thanks to a $167 million local bond measure – known as Measure T – approved by district voters in 2016, it is preparing to expand that facility and open new centers in Soledad and Castroville, as well as a new state-of-the-art building for its nursing and allied health programs on the Main Campus. Along with renovation of two classroom buildings and new landscaping, also on the Main Campus, those projects are scheduled for completion by 2021. The College serves the Salinas Valley, a fertile agricultural region some 10 miles wide and 100 miles long, as well as part of southern San Benito County. It draws most of its annual enrollment of 17,000 students from Salinas and the communities of Bradley, Castroville, Chualar, Gonzales, Greenfield, Jolon, King City, Lockwood, Moss Landing, San Ardo, San Lucas and Soledad. Students also come from Monterey Peninsula communities and elsewhere in California’s Central Coast, as well as from other states and countries. All are drawn Hartnell's academic excellence and focus on the success of students in its four-year transfer, nursing and technical programs, as well as a proud tradition in intercollegiate athletics, with 12 men’s and women’s teams.
Job Description / Essential Elements:
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Student Success Specialist
Hartnell Community College
Salary: $5,878.00 - $7,144.00 Monthly
Job Type: Full-Time Classified
Job Number: 202400224
Location: Main Campus 411 Central Avenue, Salinas
Department: Student Sucess
Closing: 5/12/2025 11:59 PM Pacific
Description
DESCRIPTION:
Under the direction of an assigned academic director or dean, serve as a specialist informing students about a full range of academic and student support by major/interest area. Working with other team members across the district, complete a variety of specialized duties that include: assist in retention/completion efforts; provide information regarding certificates, graduation, transfer and major requirements; inform on careers and preparation necessary for achieving career goals; and perform other related duties.
Examples of Duties
REPRESENTATIVE DUTIES: indicates essential duties of the positionThe following is a list of duties that are representative of the position and include, but are not limited to, the following:
• Facilitates assisting students through Program Maps and Meta Major exploration, provides information to groups of students and/or parents regarding: campus resources, technology services, clubs, policies and procedures, support services, and technology services.
• Assists in the retention and completion success of currently enrolled students.
• Provides accurate and current information to students regarding requirements of state college and universities, university system campuses, and private institutions.
• Provide information and collaborate with college support programs, including the Early Support Program.
• Explain program objectives and offerings.
• Conducts telephone follow-up calls, emails, texts as appropriate to reach "at risk" or otherwise struggling students.
• Reviews and prepares files, transcripts, correspondence, and reports for eligibility and unit completion, assisting students in gathering records in preparation to meet with a Counselor.
• Compiles information and data for various reports; checks and ensures accuracy of the data.
• Collaborates with college academic and student support services, including Counseling, Admission & Records, Financial Aid, Panther Academic Support Services, Department of Supportive Programs and Services, EOP&S, and other internal programs and services to maximize resources and services to students as appropriate.
• Develops information campaigns/website updates and email/text messages to direct students towards deadlines and steps towards completion.
• May provide work direction to student workers.
• Attends staff and instructional meetings as needed.
• Maintains current knowledge of program regulations and requirements.
• Performs a variety of general clerical duties and responsibilities.
• Performs other related duties as assigned.
Typical Qualifications
Knowledge of:
• Transfer process, college policies, procedures and resources.
• Program and degree requirements.
• Laws, rules and regulations related to assigned activities.
• Student support services programs.
• Operation of a computer and assigned software.
• Adult learner resources and support strategies.
• Career and personality tests available to students as a resource tool.
• Interpersonal skills including tact patience and courtesy.
• Record-keeping techniques.
• Oral and written communication skills.
Skills and Abilities to:
• Understand the transfer requirements of the UC, CSU, and private institutions. Learn and explain community college curriculum, placement procedures, course prerequisites, transfer process, and general education requirements.
• Assess student needs and make appropriate department and campus referrals.
• Perform a variety of responsible work involving independent decision making.
• Understand and follow oral and written instructions.
• Demonstrate sensitivity to the needs and concerns of a diverse student population.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
Supplemental Information
Education:
• Bachelor's degree and two years' experience in a student services or related function.
A bachelor's degree in social/behavioral sciences is desired.
Experience:
• Experience working in community colleges, universities, high schools, or other educational settings directly serving student populations is desired.
CONDITIONS OF EMPLOYMENT:This is a full-time, grant-funded, 12-month-per-year classified position at the Main Campus. Weekly Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m. (may include occasional weekends) Starting salary: $5,937/monthly (Step A). The salary range 34 on the CSEA salary schedule is $5,937 to $7,216 (5 Steps). The district provides health benefits, which currently consist of full medical, dental, and vision insurance for employee and a high percentage of coverage for eligible dependents. District-paid life, accident, and income protection insurance is provided for the employee only. Must become a Public Employees Retirement System(PERS) member.
This position will help facilitate Transfer for Hartnell students enrolled in the Panther Otter Program (P.O.P.) with CSUMB and UCSC Transfer Pathway Programs.
APPLICATION PROCEDUREThe following documents MUST be uploaded as attachments to your online application:1) Resume2) Cover letter3) Unofficial College/university transcripts
Diversity Statement
The following statement MUST be completed in your online application:Provide a statement about yourself that specifically demonstrates sensitivity to the needs of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and the community at large.
Fostering a Culture of CareCaring Campus, developed by the Institute for Evidence-Based Change (IEBC), is dedicated to creating a culture of care within community colleges. The objective of IEBC's https://www.hartnell.edu/hr/caring-campus.html program is to increase student retention and success. We understand that when students feel connected to their college, they are more likely to succeed academically.
At Hartnell College, we embrace the https://www.hartnell.edu/hr/caring-campus.html culture. By implementing intentional, campus-wide behavioral commitments, we enhance our existing student success initiatives and create an environment where care and support are integral.
Join us on this journey of fostering a caring environment where students thrive. Together, we can transform Hartnell College into a place where care and success go hand in hand, empowering our students to reach their full potential.
EEO StatementHartnell Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sex, sexual orientation, transgender, marital status, veteran status, medical condition, physical or mental disability consistent with applicable federal and state laws.
To apply, please visit https://apptrkr.com/6186825
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