Testing Services Specialist - Part Time (CLC Campus)
MiraCosta College
For full details and to apply, go to https://apptrkr.com/6121033
Assignment Category: Regular Position
Position Details:
One regular, benefited part-time position, 32 hours per week, 12 months per year on the Community Learning Center (CLC ) Campus. The normal work schedule will be Monday through Thursday, 8:00 am – 4:30 pm. This is a partially grant-funded position. The person selected for this position will be subject to assignment to any district facility during any hours of operation.
The first-level interviews with the screening and interview committee will be conducted via Zoom. The second-level interviews may be in-person or via Zoom.
RESIDENCY REQUIREMENT :MiraCosta College Board Policy 7800: Employee Residency requires all classified staff, administrators, and temporary/hourly short-term employees to maintain and permanently reside in a principal place of residence in the state of California that is within two-hundred (200) road miles from the employee’s regularly assigned district worksite. The purpose of the policy is to promote efficiency and continuity throughout all campus administrative functions, provide students with high quality assistance and accessibility to all academic and campus services, ensure that students receive an engaging education, and respond to emerging student needs.
The District may consider an individual request to temporarily reside outside of the State of California or outside the 200-mile limit on a case-by-case basis, not to exceed twelve consecutive months.
Salary Range: 19
Compensation: Starting at $32.04 per hour or $53, 315.20 per year (range 19, step 1 on the 2024/25 classified salary schedule), with annual salary step increases up to step 5. In addition, after five years of district service, employees earn a longevity stipend that increases over time.
Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.
Benefits:
MiraCosta College offers an array of benefits to eligible employees.
• The district pays 100% of the cost of medical, dental and vision insurance for eligible employees and dependents• $100,000 life insurance policy• Up to $250 of benefit credits per month to help pay for a variety of voluntary benefit options, such as supplemental life insurance, disability coverage, and health care/dependent care flexible spending account (FSA )• Vacation, sick leave, and up to 18 paid holidays• State pension system retirement benefits (CalPERS)• Free and confidential employee assistance program• Wellness Program• Participation in the District’s Early Retirement Program• Professional Development Opportunities• Tuition fee reimbursement
Position Term in Months: 12
Application Procedure:
In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:
1. Application on which you list all relevant experience.
2. A current resume or curriculum vitae summarizing your educational background and experience.
3. A cover letter addressed to the “Screening and Interview Committee” specifically describing how your experience aligns with the Essential Duties, Other Duties, and Desirable Qualifications.
4. Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.
If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to https://www.ctc.ca.gov/credentials/leaflets/foreign-transcript-evaluation-(cl-635). Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.
The screening and interview committee will review application materials for up to three to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.
Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; 4) fingerprint clearance; and 5) approval by the Board of Trustees.
Retired STRS members are not eligible for this position.
Basic Function:
Under general supervision, plan, schedule, and administer individual and group exams and coordinate instructional tests and distance learning exams; interface with current and prospective students; assist students with scheduling exams and coordinate test accommodations; coordinate obtaining exams from instructors and maintaining appropriate security of test materials and results; provide lead-level work direction of Testing Services Assistants and ensure effective customer service; provide administrative support for the program manager; and perform related duties as assigned.
Distinguishing Characteristics:
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
1. Participate in selecting, training and providing day-to-day lead work direction to Testing Services Assistants and student workers; assign and monitor work for completeness, accuracy and conformance with district, department and legal/regulatory requirements and standards; monitor work flow to ensure mandated deadlines are being met in an optimal manner; provide information, instruction and training on work procedures and technical/legal/regulatory requirements; provide input to manager on employee work performance and behaviors; assist in ensuring a fair and open work environment in accordance with the district’s mission, goals and values.
2. In the absence of the manager, coordinate the day-to-day operation of Testing Services; coordinate and assign front-desk coverage; validate sufficient coverage of Testing Services Assistants scheduled to proctor exams as necessary; reserve additional space, process exam requests and have exams ready for proctors; ensure resources and equipment are properly maintained and returned; provide routine administrative support for the department including answering phones and processing emails and requests, coordinating with other student services in shared space, providing information on other student resources available and maintaining office supplies.
3. Collaborate with instructors to utilize the Academic Proctoring Center; offer workshops and review sessions for instructors, students, and community; create, activate and maintain SARS grid for all exams at multiple campus locations; serve as technical liaison and functional specialist for program-specific electronic databases and programs such as PeopleSoft, SARS , CAPP , Compass; check online exams settings and troubleshoot technical problems by serving as a TA in all online courses; input program statistics and student data into appropriate systems and maintain and update student files and records.
4. Develop and conduct surveys to identify need for programs and services and to evaluate the effectiveness of current programs.
5. Coordinate incoming exams with instructors and other colleges; process incoming requests; approve alternate testing sites and coordinate exams for online distance students; explain testing service policies and procedures; review materials for completeness and accuracy of testing instructions; ensure test materials are sent, received and returned to instructor or the proper agencies in compliance with security procedures.
6. Explain and interpret test procedures and appropriate policies and regulations; develop and update testing services manual, websites and social media accounts.
7. Coordinate and oversee administration of tests at a variety of locations on and off campus; oversee students during test administration; transport test materials and ensure that facilities are appropriate and adequate; approve out of state testing centers for MiraCosta students needing to complete assessments for matriculation; coordinate and score assessments.
8. Apply, interpret, explain and enforce testing and matriculation policies, procedures, related information and requirements to students and the public; monitor, update and distribute matriculation records; evaluate assessment results from other colleges and interpret and explain placement results and next steps; assess student needs, troubleshoot, research and provide direction for appropriate services and resources; screen students for readiness to meet with counselors by verifying matriculation status.
9. Provide administrative assistance to the program manager; maintain a variety of standard office and specialized records and files; maintain spreadsheets and databases; generate sensitive and complex reports, documents and personnel documentation using advanced word processing; submit personnel requisitions and train new employees; provide staff with information regarding pay, absences, benefits, etc.
Other Duties:
1. Assist in research, collecting data and preparing statistical reports.2. Participate in special events and projects as needed.3. Perform related duties as assigned.
Knowledge Of:
1. Testing Services’ program goals, objectives, policies, procedures and practices.
2. Test administration practices and procedures including specific regulations set forth by testing agencies.
3. Procedures followed in administering and scoring standard and other academic tests and recording and reporting test results.
4. College course prerequisites and matriculation policies.
5. Practices, concepts and techniques used in customer service.
6. Office administration practices and procedures.
7. The district’s student recordkeeping systems, including appointment setting and accessing student test information as applicable to area of assignment.
8. Modern office practices, procedures and equipment including computers and applicable software programs.
9. Applicable federal, state and local laws, rules and regulations.
10. Principles and practices of sound business communications, including correct English usage, grammar, spelling and punctuation.
11. Basic principles and practices of employee supervision.
12. District human resources policies and labor contract provisions.
Ability To:
1. Assign and review the work of student workers and lower-level staff.
2. Oversee the daily operations of Testing Services.
3. Schedule and administer various academic tests.
4. Coordinate, manage and use automated systems for maintaining and reporting test results for various tests.
5. Assist in testing-related research and evaluation.
6. Maintain current knowledge of testing requirements and regulations issued by the TestingDepartment, state or other agency.
7. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action.
8. Set priorities and exercise independent judgment within areas of responsibility.
9. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials.
10. Track statistical information utilizing complex spreadsheets and databases.
11. Understand, interpret, explain and apply applicable laws, codes and regulations.
12. Present proposals and recommendations clearly, logically and persuasively.
13. Operate a computer and standard business software.
14. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people.
15. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.
16. Establish and maintain effective working relationships with all those encountered in the course of work.
Education & Experience:
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:
Graduation from an associate degree program and at least three years of progressively responsible clerical support experience, preferably involving assessment or instructional testing; or an equivalent combination of training and experience.
NOTE : For work experience, one “year” is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.
Desirable Qualifications:
Demonstrated experience working collaboratively with Student Services and Instructional departments. 
Licenses & Other Requirements:
NA 
Physical Effort:
The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primarily sedentary with intermittent standing, walking, bending, stooping or crouching; occa-sional light lifting, carrying, pulling and/or pushing of objects weighing up to 25 pounds; ability to travel and/or drive to a variety of locations on and off campus as needed to conduct district business; ability to work at a computer station for extended periods on an as-needed basis, involving light, repetitive use of hands, wrists and forearms; ability to view small-font words/ symbols on a computer monitor for extended periods.
Emotional Effort:
Ability to develop and maintain effective working relationships involving appropriate interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established dead­lines and changing priorities.
Working Conditions:
Primarily indoor office learning center or classroom environments; subject to frequent contact and interruptions by individuals in person or by phone; intermittent exposure to angry and/or verbally aggressive individuals; may be required to work evening hours on an as-needed basis; may work at any district location.
Posting Number: S24/25063P
Human Resources Contact Information: jobs@miracosta.edu or 760.795.6854
Job Close Date: 04/22/2025
Open Until Filled: No
First Screening Date:
Diversity, Equity & Inclusion
MiraCosta College is an Equal Opportunity Employer and is committed to providing an educational environment that affirms and supports diversity in its faculty, staff, and administration, and promoting an environment of inclusion. The college’s commitment to inclusion, diversity, equity, and accessibility is expressed in the policy found at https://www.miracosta.edu/office-of-the-president/board-of-trustees/_docs/3400BP-Inclusion-Diversity-Equity-Accessibility.pdf. Click on the following link to view the IDEA website: https://www.miracosta.edu/office-of-the-president/idea/index.html.
MiraCosta College is committed to creating a racially just campus climate. Individuals and their diverse cultures and identities are welcomed, nurtured, and validated. MiraCosta College takes institutional responsibility for closing the equity gap for disproportionately impacted populations including Latinx and Chicanx communities, Black and African American communities, Native Hawaiian and Pacific Islander communities, Native American communities, lesbian, gay, bisexual, trans, queer/questioning, intersex, and asexual (LGBTQIA+) communities, veteran communities, former foster youth, adult students, and students from low socioeconomic statuses. MiraCosta will continue to serve all constituents with values rooted in equity, diversity, inclusion, and community. MiraCosta College’s Mission, Vision, Commitment, and Institutional Values & Goals can be viewed at https://www.miracosta.edu/office-of-the-president/_docs/mcc_mission_statement.pdf.
The college was designated as a Hispanic Serving Institution (HSI ) in 2013. This significant recognition acknowledges our institution’s continuous efforts to support the academic performance and unique needs of Latinx students, many of whom are attending college for the first time or are first-generation. We are a veteran and military supportive institution and an Achieving the Dream Leader College. The successful candidate will join a campus that exhibits its dedication to all students and faculty through offering robust, culturally-responsive events, including speaker series dedicated to heritage month events through the Social Justice and Equity Center.
About MiraCosta College
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at https://www.miracosta.edu/office-of-the-president/board-of-trustees/_docs/3400BP-Diversity-Equity-Inclusion.pdf
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