Tutorial Services Coordinator

North Orange County Community College District

Position Number: 2015786P

Location: Cypress College

Department: CC Library/Learning Resource Center & Distance Ed

Percentage of Employment: 100%

Months of Employment: 12 Months Per Year

Work Schedule: Monday- Friday, 8:00 AM - 5:00 PM (Schedule and shift are subject to change in accordance with department needs.)

Job Description:

Coordinates and organizes the day-to-day activities of the Tutorial Center to ensure efficiency of operations; recommends and assists in the implementation of the goals and objectives of the tutorial program; establish schedules and methods for tutorial services; implement policies and procedures.

Provides information to students interested in receiving tutorial services; schedule all tutorial appointments; maintain files, records and related reports.

Recruits, trains, and directs tutors in accordance with established procedures; determines the appropriate assignments for students and tutors; schedules working hours and appoints tutoring program personnel; work with tutors to correct deficiencies.

Conducts meetings with tutoring program staff for program evaluation and improvement.

Prepares written materials for distribution to promote tutorial services; conducts oral presentations; prepares and organizes materials used for conducting training sessions for tutors, which includes role playing scenarios and employee orientation on requirements and guidelines.

Organizes, schedules and participates in the school visitation programs and other outreach activities as directed.

Compiles and maintains a variety of records, logs, files and statistical reports related to the activities of the tutoring program; prepares and maintains a variety of records related to students and program activities.

Prepares employee hiring documents; audits, records, calculates and processes employee time cards; monitors, maintains and reconciles budgets and expenditures; projects annual payroll expenditures and budget requirements; initiates supply purchases and maintains adequate supplies.

Attends meetings and conferences as required.

Trains and provides work direction and guidance to others as directed.

Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.

Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.

Performs related duties as assigned.

Primary Purpose:

This position is responsible for the planning, coordinating and organizing of a variety of tutorial services and activities to assist students and facilitate their educational goals; recruit, train and schedule tutors. 

Working Relationships:

The Tutorial Services Coordinator maintains frequent contact with various departments, faculty, staff, students and academic tutors. 

Knowledge, Skills, and Abilities:

Knowledge of District organization, policies, procedures

Knowledge of District entrance and academic requirements

Knowledge of interviewing techniques

Knowledge of record keeping techniques

Ability to plan, coordinate, organize and schedule tutorial activities

Ability to read, interpret, apply and explain rules, regulations, policies and procedures

Ability to analyze situations accurately and adopt an effective course of action

Ability to plan, organize and prioritize work

Ability to meet schedules and time lines

Ability to communicate effectively orally and in writing

Ability to understand and follow oral and written directions

Ability to establish and maintain effective working relationships with others

Special Requirements:

Coursework must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment. 

Minimum Qualifications:

Two (2) years of college-level course work in human services or related field.

Extensive experience as a tutor or coordinator of academic services.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. 

Desirable Qualifications:

Experience collaborating with faculty, staff, and/or community leaders in programs and initiatives that are specifically designed to assist historically underrepresented students achieve their educational goals.

Experience in tutoring specifically in a writing center. This includes scheduling, working with faculty, training and supporting tutors, and innovations as related to local and state initiatives.

Leadership experience in an academic support program (e.g., Writing Center, Supplemental Instruction, Academic Coaching, etc.).

Experience with writing support (e.g., teaching writing, working in a Writing Center or learning center that supports writing).

Experience leading a team of staff, including mentoring and assisting in staff professional development.

Experience translating complex processes into clear instructions for other people.

Experience applying principles of equity and inclusion to program and staff development.

Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment. 

Working Conditions:

College or District office environment; subject to sitting for long periods at a time (up to 2-3 hours); repetitive use of upper extremities including hand coordination activities. 

Salary Range: $5,909 - $7,130 Per Month

Open Date: 12/18/2024

Close Date: 01/15/2025

Special Instructions Summary: Work Schedule: District employees can apply for the Flexible/Hybrid Work Program, working a hybrid schedule of remote work and in-person each week. Approval and number of in-person days may vary by position/department. Questions regarding the work schedule may be discussed with Hiring Manager if selected as an interview candidate.

This is a classified position subject to a one-year probationary period. Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The candidate selected for employment will be required to provide the following: identification and employment eligibility as outlined in the Immigration Reform and Control Act, fingerprints and required medical certification pursuant to statue. NOCCCD will not sponsor any visa applications.

The District may choose to fill one or more positions from this recruitment within six (6) months.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate “N/A” (not applicable). Do not use terms such as “see resume” or “see attached”.

The minimum required number of references for this position is three (3) and will be requested at the finalist and/or offer of employment phase of the hiring process.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview.

Minimum Qualifications – Experience: One year of experience is equivalent to 12 months of experience at a maximum of 40 hours per week (full time). Applicable part-time experience will be converted to the full-time equivalent for the sole purpose of meeting the experience minimum qualification (Example: Twelve (12) months of part time work experience is equivalent to six (6) months full time).

Minimum Qualifications – Education: 24 units are equal to one year of education. As applicable, education must be from a regionally accredited institution and verifiable on a legible unofficial transcript.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date. 

Evaluations of foreign degrees and/or coursework are required. See our website at https://www.nocccd.edu/minimum-qualifications for information regarding evaluation of foreign degrees.

To apply, visit: https://apptrkr.com/5881801

Copyright ©2024 Jobelephant.com Inc. All rights reserved.

https://www.jobelephant.com/