MINIMUM QUALIFICATIONS 1. A high school diploma or GED; AND 2. Four (4) years of professional experience in general clerical work; INCLUDING two (2) years performing professional administrative duties; AND 3. Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff ***Before scanning attachments, remove/redact sensitive, confidential information such as date of birth, social security number, address and photograph*** SUBSTITUTIONS Substitutions for meeting the minimum qualifications of this position are allowed. Please refer to the Substitution Policy included in the Tips for Applying section. Substitutions for the professional experience requirement are allowed, up to a maximum of two (2) years

DESIRED QUALIFICATIONS Professional experience: With Microsoft Office Suite programs (Word, Excel, Outlook), at an advanced skill level Using spreadsheet and database systems Providing a high quality of service working in a heavy customer service position