Reviews and analyzes special education complaint letters and requests and determines potential allegations of potential violations of federal and state special education laws and regulations. As part of the investigation process reviews and analyzes evidence; contacts both complainant and local educational agency (LEA) staff; develops “requests for information”; and completes investigation reports following required standard language and procedures which include specific statements, findings of fact, conclusions, and corrective actions specific to each allegation within the required timelines. Researches and applies special education requirements to alleged violations. As appropriate, consults with other special education staff or other Department staff regarding allegations, legal requirements, and corrective actions. There may be on-site visits. On a daily basis review, analyzes and edits colleagues’ investigation reports and provides feedback using second/third read checklists within the required timelines. Writes, reviews, and edits documents and electronic files, including reports and correspondence related to complaints; research, reviews, and analyzes relevant materials; and prepares written responses to letters and other inquiries by parents, advocates, LEA staff and other members of the public. Reviews and analyzes reconsideration requests as necessary and writes response letters to requesters. All duties must be completed within the required, federal program timelines. The incumbent may be required to perform other related duties as assigned. All employees are expected to work cooperatively with others, maintain regular, consistent, predictable attendance, possess integrity, initiative, dependability and good judgement. This is a public service position where it is expected that all employees listen to, and communicate with, callers with respect.

Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included but is not required. Statement of Qualifications - Interested individuals MUST submit a Statement of Qualifications (SOQ) with their application. Resumes, letters, and other materials do not take the place of the SOQ. The SOQ should have a title of “Statement of Qualifications, Your Name,” be no more than 1 page, no smaller than 12-point font, and address the following: Please explain why you feel you are the best candidate for the position of a special education investigator. Desired Qualifications Master's degree in education, special education, or related degree. Will consider hiring at the Education Programs Assistant level. Must be able to listen with respect to all public contact, public service calls.