Student Success Specialist II

Santa Rosa Junior College

Salary: $32.73 - $39.81 Hourly

Job Type: Classified

Job Number: 21-01431

Location: Santa Rosa, CA

Department: Hispanic Serving Institution

Closing: 10/29/2024 11:59 PM Pacific

Description

Filing Deadline: October 29, 2024

Please note: Only completed applications from applicants that meet minimum qualifications for this position will be forwarded to the search committee. Materials and applications will not be accepted after the filing deadline. It is the applicant's responsibility to be sure that ALL required materials, noted under application procedures section of this job announcement are submitted by the filling deadline in order to be given consideration. Please contact the Human Resources staff assigned to this recruitment (see the more about SRJC section of the job announcement) if any questions.

COMPENSATION AND BENEFITS:

• Salary Range: $32.73 -$39.81 per hour (23/24 Classified Salary Schedule); maximum initial placement at mid-range, which is $36.12 per hour (placement within this range is based on assessment of previous experience as documented in application materials).

• Fringe Benefits: The district offers a competitive health & benefits package for employees and eligible dependents. You can learn more on our https://hr.santarosa.edu/benefits.

• Leave/Holiday time: Full-time classified Unit members earn 8 hours of sick leave and start off accruing hours of vacation for each month worked (accrual rate increases after first year of employment and rates are pro-rated for part-time employees). Employees are also compensated for holidays recognized by the district (18 holidays/year, pro-rated for part-time employees).

JOB DESCRIPTION:

Under general direction, provide assistance in the implementation of student success and retention and student equity programs at the District level, including programs funded by student success and/or equity funds for the delivery of core student success and support services and student follow-up services; perform support functions requiring a high degree of expertise in data gathering, analysis and reporting, office management, fiscal management, customer relations, or other specialized services; coordinate with faculty, staff, and administrators to design and implement programs related to student success and support; may serve as the lead worker for other classified staff.

The Student Success Specialist II supports the Avanzando Initiative of the Hispanic-Serving Institutions (HSI) grant for the District's Science, Technology, Engineering, and Mathematics (STEM) and Health Sciences programs. This is a regular, full-time (1.0 FTE), 11-months per year, classified position. The tentative work schedule will be Monday through Friday from 8:00am - 5:00pm. This position is contingent upon funding and Board approval.

SCOPE:

The Student Success Specialist II coordinates the daily support activities and operations of the Student Success mandates; provides student follow-up services; compiles reports and provides analysis and recommendations regarding Student Success and Support Program (SSSP) data; coordinates and provides training related to SSSP; provides assistance to student success programs and services.

DISTINGUISHING CHARACTERISTICS:

The Student Success Specialist II is distinguished from the Student Success Specialist I by the required technical knowledge of the Student Success Act and District initiatives in implementation of core student support services; report analysis; assist in the development of training programs and communication materials; coordinate projects with departments across the District. This classification may serve as a lead worker, has a District-wide perspective and requires an increased level of independence, initiative, and problem solving skills.

ABOUT THE SONOMA COUNTY JUNIOR COLLEGE DISTRICT

Santa Rosa Junior College has been an integral part of the Sonoma County community and its rich history, beauty and culture for more than 100 years.

SRJC is a public two-year community college, which serves the County of Sonoma and portions of Marin and Mendocino counties. The District has two campuses, located in Santa Rosa and Petaluma, California, two centers, a Public Safety Training Center located in Windsor, California, and the Robert Shone Agricultural Center located in Forestville, California, and our newest site in the Roseland area of the City of Santa Rosa. Students may choose from over 100 associate degree majors and certificate programs, complete courses toward the first two years of a bachelor's degree program, or pursue courses for other professional or personal reasons.

SRJC serves approximately 22,000 students each semester and is committed to inclusion, diversity, equity, anti-racism, and accessibility. The ideal candidate will share SRJC's commitment to be an inclusive, diverse and sustainable learning community that engages the whole person.

Please see the following Online Resources to learn more about SRJC:

• https://president.santarosa.edu/

• https://student-services.santarosa.edu/

• https://accreditation.santarosa.edu/

• https://fact-book.santarosa.edu/public

Essential Functions

KEY DUTIES AND RESPONSIBILITIES:

Examples of key duties are interpreted as being descriptive and not restrictive in nature. Incumbents routinely perform approximately 80% of the duties below.

• Performs support functions for student success and support programs; prepares reports and other documents.

• Interprets and implements District policies and procedures related to student success and equity and student services programs, including Family Educational Rights and Privacy Act of 1974 (FERPA).

• Monitors retention programs and referral services and coordinates follow up services for students.

• Works with Professional Development to coordinate and provide student success trainings; may organize and participate in outreach efforts.

• Maintains District student success and equity databases; analyzes and produces detailed reports; assists in MIS data reporting.

• May monitor budgets and perform purchasing functions.

• Assists in the development of web pages and online programs.

• Works closely with students, staff, faculty, and the public to implement goals and objectives of assigned areas/programs; resolves issues and recommends solutions related to student success.

• May assist with program planning, including serving as a liaison to advisory committees or other outside agencies.

• Serves as a lead worker to other classified staff in the area.

• May supervise and organize the work of student and short-term, non-continuing (STNC) employees.EMPLOYMENT STANDARDS

ABILITY TO:

Perform detailed support functions; prepare comprehensive reports and correspondence; analyze situations and take appropriate action; communicate effectively in English (Bilingual English/Spanish preferred); follow and give oral and written directions; develop and maintain databases and statistical records; work independently with a minimum of supervision; interpret and apply District policies and procedures; maintain cooperative and effective working relationships; maintain confidential or sensitive information; provide effective customer service; demonstrate sensitivity to, and respect for, a diverse population.

KNOWLEDGE OF:

Student Success Act and initiatives at State and District level; MIS reporting; Standard office practices including fiscal management; Family Educational Rights and Privacy Act of 1974 (FERPA); proper English usage; current office equipment, technology and standard office productivity software; planning of events and projects.

Minimum Qualifications

Candidates/incumbents must meet the minimum qualifications as detailed below, or file for equivalency. Equivalency decisions are made on the basis of a combination of education and experience that would likely provide the required knowledge and abilities. If requesting consideration on the basis of equivalency, an Equivalency Application is required at the time of interest in a position (equivalency decisions are made by Human Resources, in coordination with the department where the vacancy exists, if needed.)

Education:

Bachelor's degree with course work in statistics.

Preferred qualifications:

• Experience maintaining a caseload and advocating on behalf of students or clients, such as submitting petitions, filing grievances, and similar issues impacting student or client's wellbeing.

• Experience working with Spanish-speaking and first-generation students or clients, including being bilingual in Spanish.

• Experience with Higher Education policies and procedures.

• Experience participating in the planning and executing of student- or client-focused events.

• Experience maintaining confidential records.

Experience:

Increasingly responsible (approximately 2-4 years of full-time equivalent experience) experience in providing programs and services to students. Previous experience in an institution of higher education preferred.

LICENSE OR CERTIFICATE:

This classification requires the use of a personal or District vehicle while conducting District business. Must possess a valid (Class C) California driver's license and an acceptable driving record.

SPECIAL REQUIREMENTS:

Ability to lift up to 50 lbs. unassisted.

Application Procedures

In order to be considered for this position, applicants must provide the following:

• A completed Santa Rosa Junior College/GovernmentJobs.com Employment Application and responses to Agency-wide Questions. Please note resumes are not a substitute for completing the "Work Experience" section of the employment application. Applications will be considered incomplete if no work experience is listed, or if other required application fields are missing or incomplete.

• Contact information (phone number and email address) for three professional references. One reference must be from a supervisor.

• A brief cover letter explaining your interest in the position, including how you meet the minimum and preferred requirements and are qualified to perform the essential functions as listed in this section of the job posting.

• Current Resume.

• Copies of transcripts of all college-level coursework. Transcripts must state that the Degree(s) has been conferred or awarded. A copy of a diploma may be submitted in addition to the transcripts. If selected for the position, official transcripts must be submitted prior to employment. Unofficial copies (all pages) will be accepted if the unofficial document includes a seal, watermark, or other proof that the document was provided by an educational institution.

• If you do not possess minimum qualifications as noted under the Minimum Qualifications Section of the job posting, you must complete and attach the https://hr.santarosa.edu/sites/hr.santarosa.edu/files/ClassEquivAppfinal.pdf https://get.adobe.com/reader/ and supporting documents, including narrative synopsis, to your employment application in order to be considered.

• A current (within the last 6 months) DMV Driver's Record report verifying an acceptable driving record and possession of a Class C Driver's License.PLEASE SUBMIT ONLY MATERIALS REQUESTED.

Following the filing deadline, applications which are complete for screening will be reviewed by a screening committee. Approximately 2-4 weeks after the filing deadline, Human Resources will notify you whether or not you have been selected for an interview. Those applicants most suitably qualified for the position will be invited to interview with a Screening Committee.

If you are in need of special services or facilities due to a disability in order to apply or interview for this opening, please contact the Human Resources Department.

MORE ABOUT SRJC HUMAN RESOURCES

BUSSMAN HALL ANNEX

MAILING ADDRESS: 1501 Mendocino Avenue, Santa Rosa, CA 95401

PHONE: (707) 527-4954

EMAIL: Please contact Megan Napoli at mailto:mnapoli@santarosa.edu

The office is located in the Bussman Building on the Santa Rosa campus. All documents included in your online employment application become the property of the District. Your employment application for this opening will not automatically be considered for future openings. New employment application(s) must be submitted for each opening.

CONDITIONS OF EMPLOYMENT (Prior to beginning employment):

• In accordance with Federal Law, all employees must provide proof of eligibility to work in the United States.

• Successful candidates will be extended a conditional job offer and will be required to undergo background screening prior to their first day of employment in order for an individual assessment to be conducted prior to commencing employment. Candidates must be fingerprinted in California and have background clearance (at applicant's expense);

• Must be willing to work on-site as determined by the department (the Sonoma County Junior College District does not offer ‘remote only' assignments).

• Candidate(s) selected for the position will need to successfully pass a pre-employment physical examination as a condition of employment (at the District's expense).

• Must take a Tuberculosis (TB) test (once hired and every four years thereafter).

• Within 6 months of employment, must complete required District trainings such as Title IX, Mandated Reporter.Campus Security Policy and Campus Crime Statistics Act (Jeanne Clery Disclosure)

Sonoma County Junior College District's annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by Sonoma County Junior College District; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. https://police.santarosa.edu/. Paper copies of the full report are available upon request by contacting Police Department Records at (707) 527-4963 or by visiting the Sonoma County Junior College District Police Department located at 2032 Armory Drive, Pedroncelli Center, Santa Rosa Campus.

Non Discrimination

The Sonoma County Junior College District does not discriminate on the basis of race, religious creed, color, national origin, ancestry, ethnic group identification, physical disability, mental disability, medical condition, genetic condition, marital status, sex, gender, gender identity, gender expression, genetic information or sexual orientation in any of its policies, procedures or practices; nor does the District discriminate against any employees or applicants for employment on the basis of their age. This non- discrimination policy covers admission, access and treatment in District programs and activities-- including but not limited to academic admissions, financial aid, educational services and athletics--and application for District employment.

https://strategic-planning.santarosa.edu/

VISION: Santa Rosa Junior College commits to setting the standard in cultivating an accessible, open, barrier-free, sustainable environment for students, employees, and the community. The college envisions equitable, impactful, transformative, enriching, and holistic learning opportunities that inspire our students to thrive.

MISSION: Santa Rosa Junior College transforms the lives of our culturally rich student body, employees, and community by cultivating a welcoming and antiracist environment, centered on social responsibility and cultural awareness. We offer exceptional teaching and learning in support of associate degree, certificate, transfer preparation, workforce preparation and community education programs, integrated with comprehensive student support services.

Equal Employment Opportunity

SRJC attracts and retains the most qualified faculty and staff from diverse backgrounds. This is achieved through an inclusive recruitment strategy and a rigorous, thorough hiring process that begins with the fair and consistent evaluation of each application for minimum qualifications and demonstrated skills specific to each position/assignment. Because the ability to serve students from broad cultural heritages, socioeconomic backgrounds and genders is a key commitment of the District mission, SRJC actively encourages applications from candidates who recognize the value that diversity brings to a professional educational community.

The Sonoma County Junior College District is an Equal Opportunity Employer.

To apply, please visit https://apptrkr.com/5710297

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