Senior Academic/Student Services Manager (Early College Credit Programs).

Posting Number: 0002018

Location: Contra Costa College

Salary: YEARLY: $119,424, step 1 - $145,488, step 5 (see special instruction for initial step placement)

Position Definition:

Under general direction of a higher-level academic manager, manages a number of medium to large educational services programs or projects for a college. Manages and evaluates assigned supervisors, faculty and staff, in conformance with appropriate policies and procedures.

Distinguishing Characteristics:

A Senior Academic/Student Services Manager is the second level of academic management in the District and serves as an administrator overseeing a medium to large educational services program/project or several small and medium programs/projects for a college. In contrast, the lower level class of Academic/Student Services Manager is the first level of academic management in the District and serves as an administrator overseeing up to several small educational services programs or projects for a college.

Examples of Duties/Essential Functions:

Duties/essential functions may include, but not be limited to, the following: Oversees medium to large academic programs and projects for a college, including managing program budgets. Assists in the hiring process of management, supervisors, faculty and classified staff. Manages assigned faculty, classified and supervisory staff. Assists in the training of assigned supervisory, faculty and classified staff. Evaluates assigned supervisory and classified staff. Assists in the evaluation of faculty. Manages and provides support services to assigned faculty, supervisory and classified staff to enhance the success of programs and projects. Facilitates grant applications for assigned programs and projects, manages grants, and prepares required reports. Coordinates program functions with other interfacing instructional, student or support services functions. Serves as liaison with other college programs, committees, individual students and student groups, and appropriate university, school and other off-campus and community groups. Serves on college and district committees as assigned. Prepares an annual budget in concert with college goals for assigned programs and projects. Accurately interprets applicable laws, regulations and collective bargaining contract provisions. Responds to and seeks resolution of complaints arising from program activities, including participating in the process of collective bargaining contract grievances. Participates in and provides leadership for assigned program reviews and implementations. Supports a climate that promotes innovation and improved service to students and the community; cooperates with program staff and other managers to develop processes that are student friendly and supportive of student success. Manages and participates in the continued evaluation and improvement of the assigned program’s or project’s educational services. Employs appropriate techniques and strategies to resolve disputes and to enhance communication and cooperation among the members of the college and District communities. Assists in accreditation process. Actively participates in and supports college and District shared governance components and activities and other collaborative processes. Interpret and analyze appropriate laws, policies, rules and procedures to determine impact on assigned programs or projects and oversee compliance and reporting strategies. Travels throughout the District in carrying out responsibilities and functions. Performs other related duties as assigned.

Minimum Qualifications:

Education/Experience:

EDUCATION:Earned Master’s degree or equivalent from an accredited college or university. Certain programs may require a specific major as required by law.

EXPERIENCE: Equivalent to at least two (2) years of relevant full-time management experience.

License/Certification: A valid Class C California Driver’s License.

Knowledge Of:

Computer-based technology for management of assigned programs/projects; the goals of shared governance; principles and practices of administrative organization and management, planning, supervising and evaluating the work of others, employee motivation and training; applicable federal, state, local, District and college laws, rules and regulations, and collective bargaining contract provisions; complex business level English usage, spelling, grammar and punctuation; modern office tools such as computers and printers; typical modern office computer software programs; report and presentation writing.

Skill To:

N/A

Ability To:

Use organizational skills that enable performance of duties in a timely fashion with attention to detail; effectively communicate orally and in writing; manage financial resources effectively including determining how best to utilize resources and managing budgets and expenditures; use personal computers utilizing typical office software applications, including the Internet; work effectively with managers, faculty and staff in a participatory governance environment to accomplish the goals and objectives of the college and the assigned program or project; exercise good judgment; communicate effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, politics, philosophy, disability, and religious background of all students, faculty and staff; establish and maintain effective working relationships with those contacted in the course of work.

Desirable Qualifications:

• Knowledge and experience in Student Services including working with processes and services that support K-12 dual and concurrently enrolled students.

• Demonstrated commitment to supporting a diverse student population and the local community the college serves.

• Demonstrated experience working within an equity-minded framework and implementation of these concepts in direct services to students.

• Demonstrated experience working in Early College Credit programs (i.e. concurrent enrollment, dual enrollment, K12 articulation, credit recovery, supplemental instruction support program, etc.)

• Demonstrated commitment to fostering student equity and ability to ensure access for people from diverse multicultural, social, language, and educational backgrounds, especially those that face multiple barriers to achieving their educational goals.

• Ability to analyze and utilize complex data in reporting on program outcomes, evaluating program effectiveness, and planning.

• Ability to develop strong collaborative working relationships across the college and with many external partners including school and community entities.

• Organizational skills that enable performance of duties in a timely fashion with attention to detail

• Understanding of successful components and benefits of early college credit and K-12 student success program

• Effective oral and written communication skills, in both English and Spanish preferred

Special Instructions:

Contra Costa College serves about 8,000 students, credit and non-credit, who pursue transfer preparation, career education and foundational skills. The College’s student population reflects its surrounding diverse communities. Serving predominately Latino/x, Asian and African American students, Contra Costa College is situated in a socioeconomically diverse, resilient, and culturally vibrant community. As a proud Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Islander Serving Institution (AANAPISI), we seek candidates who embrace our community, our student population, and our central work: strengthening West County by meeting our students where they are and helping them get to where they want to be.

We seek a colleague who operates with a growth mindset, a strength-based approach centered on students, and an unflinching commitment to equity, especially concerning the elimination of barriers to college access, success, and completion. The ideal candidate will be eager to help construct and maintain a culture of continuous improvement in instructional effectiveness, student service, and leadership. This senior academic student services manager will be responsible for the operations and management of programs and personnel related to all our grant funded Early College Credit programs (High School College Connect, CCAP Dual Enrollment, K-12 Articulation, METAS, CTE Academy Days, K-16 Collaborative programs, etc.), established to serve our diverse community. The qualified candidate will work closely with our local community, school district, college student services, career education and instructional departments and partners.

Applicants must submit a cover letter that explains how you the desirable job qualifications listed in the job announcement. The cover letter should be no more than three pages.

NOTE: New employees will be placed at the first step which is $119,424 per year, second step $125,460 per year or third step at $131,808 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $145,488 per year is reached on the salary schedule.

Job Close Date: 6/23/2024

Open Until Filled: No

To apply, visit https://apptrkr.com/5296839

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