Help Desk Technician, Vacancy CL-258-24 DEADLINE: Open Until Filled at Stanislaus County Office of Education
About the Employer
Working at the Stanislaus County Office of Education (SCOE) is an enriching experience, driven by a commitment to educational excellence and community impact. SCOE provides a dynamic work environment where employees play a crucial role in providing services and managing programs benefitting families and the community. SCOE fosters a culture of innovation and collaboration, encouraging staff to contribute their ideas and expertise to initiatives that positively influence student success. SCOE's emphasis on professional development ensures that employees have ample opportunities for continuous learning and growth, supporting their career advancement. With a dedication to inclusivity and a supportive workplace culture, SCOE offers an ideal setting for individuals passionate about education to make a meaningful difference in the lives of students.
Job Summary
Job Summary
BASIC FUNCTION: Under the direction of an assigned manager, perform various duties and support activities for staff within the County Office departments and in the districts, provide Help Desk technical and technology user support, and perform various technical and resource services in the installation, operation, repair, maintenance, and diagnosis of technology, within County Office departments and in school districts.
Requirements / Qualifications
REQUIRED DOCUMENTS: EdJoin Application SCOE Help Desk Operator Certificate Valid California Driver License. ADDITIONAL DOCUMENTS: The following documents are not required at the time of application but will be required of the selected applicant prior to employment: Department of Justice Fingerprint clearance, Tuberculosis Skin Test clearance & Pre-Employment Drug Screen and Lift Test clearance. Must be at least 18 years of age.
Requirements / Qualifications
REQUIRED DOCUMENTS: EdJoin Application SCOE Help Desk Operator Certificate Valid California Driver License. ADDITIONAL DOCUMENTS: The following documents are not required at the time of application but will be required of the selected applicant prior to employment: Department of Justice Fingerprint clearance, Tuberculosis Skin Test clearance & Pre-Employment Drug Screen and Lift Test clearance. Must be at least 18 years of age.
Comments and Other Information
EDUCATION AND EXPERIENCE: Any combination equivalent to: an Associate of Arts degree in computer-related field or two years of experience providing technical assistance in computer systems. A+ certification or evidence of equivalent skill level is desired.
Pass the Stanislaus County Office of Education written examination for Help Desk Operator.
BENEFITS: A Benefit Entitlement for health, dental and vision coverage is available for positions that are at least 4 hours per day. The amount of the entitlement is based on the number of hours worked per day.
Screening is based on information provided on the application (Resumes are not reviewed for min. screening.) Complete the application THOROUGHLY and be SPECIFIC. (Meeting the minimum qualifications for a position does not assure the candidate of an interview.)
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION, AMERICANS WITH DISABILITIES ACT EMPLOYER
Comments and Other Information
EDUCATION AND EXPERIENCE: Any combination equivalent to: an Associate of Arts degree in computer-related field or two years of experience providing technical assistance in computer systems. A+ certification or evidence of equivalent skill level is desired.
Pass the Stanislaus County Office of Education written examination for Help Desk Operator.
BENEFITS: A Benefit Entitlement for health, dental and vision coverage is available for positions that are at least 4 hours per day. The amount of the entitlement is based on the number of hours worked per day.
Screening is based on information provided on the application (Resumes are not reviewed for min. screening.) Complete the application THOROUGHLY and be SPECIFIC. (Meeting the minimum qualifications for a position does not assure the candidate of an interview.)
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION, AMERICANS WITH DISABILITIES ACT EMPLOYER
Application Deadline
3/11/2024 12:00 AM Pacific
Date Posted
2/8/2024
Contact
Carla Perez
209-238-1617
209-238-1617
Number of Openings
1
Salary
Pay Range
$30.20 - $37.26 Per Hour
$30.20 - $37.26 Per Hour
Add'l Salary Info
$30.20-$37.26/HR (Range 15, CSEA Classified Regular Salary Schedule) Please note: Initial salary placement is restricted to a maximum of Step 3 ($33.73/HR) for external applicants.
Length of Work Year
261 days/year, 5 days/week, 8 hours/day (8:00 AM - 5:00 PM)
Employment Type
Full Time
PROGRAM
Technology Services, TLR
LOCATION
1100 H Street, Modesto, CA
TEST INFORMATION
Those qualified will receive an email with information regarding testing time and location.
APPLICATION INFORMATION
Application will not be considered unless completed in full. If the application does not provide enough space for your work history, you may include an attachment with additional work history. USE SAME FORMAT AS THE WORK HISTORY SECTION ON THE APPLICATION.
FOR ASSISTANCE
Applicants experiencing difficulty submitting your Ed-Join application or scanning and attaching documents, you may contact the EDJOIN HELP DESK AT 1-888-900-8945 Monday – Friday from 8:00 AM – 5:00 PM
CHECK YOUR E-MAIL
ALL APPLICANTS will be notified by E-MAIL of the status of their application after the screening/interview process. Check the e-mail account listed on your Ed-Join Application.