EXTENDED to February 19, 2024 at 3:00pm Education and Experience Requirements: Must submit: 1. Resume 2. Two Letters of Recommendation (within the last year). Any combination of training, education, and, experience which demonstrates possession of the knowledge and abilities stated on this job description and the ability to perform the duties of this position. A typical qualifying entrance background is demonstrated experience in the following: desktop operating systems; Microsoft Office 365 web and desktop applications; Student Information Systems (SIS); website content management systems; Level 1 technology troubleshooting and problem solving procedures; customer service strategies; educational administrative systems; general purchasing procedures; budget tracking and reporting; designing reports and presentations. Qualifications: Knowledge of: • Computer systems and software; • Student Information Systems procedures and methods; • Business application software applications (e.g., word processing, spreadsheet, database, presentation); • Instructional software packages; • Work flow and task management systems; • Technical aspects of field of specialty; • District organization, operations, policies and objectives; • Possession of a current California State Driver’s License and proof of insurance. Major Duties & Responsibilities • Provide Level 1 Technology Help Desk Support via phone and email • Provide Microsoft Office 365 and desktop application support • Provide clerical support to department management • Train users on standard District software applications • Interact with third party vendors and support providers • Support Level 1 use and navigation District student information system • Update District website content as directed • Performs related work as assigned by supervisor