Student Services Liaison - 2 Positions

R-01958

San Diego County - Grossmont College

Transforming lives through learning isn't just the vision of the Grossmont-Cuyamaca Community College District. It happens every day with our 30,000 students who take the first step in their higher education, become trained for a new career, or learn knowledge that transforms their world perspective.

The Grossmont-Cuyamaca Community College District honors a diverse academic community and fosters equity mindedness across our institutions. As such, the District is committed to eliminating achievement gaps among different student groups by promoting a culture of appreciation for diversity, equity, inclusivity, and social justice, and continuously examining our processes and practices through an equity lens.

The District provides an excellent health and welfare benefits package to its employees. We take care of our employees and have continued to offer medical, dental and vision coverage to eligible employees and their dependents at no charge for any of the plans we offer.

Become a part of this dedicated team in beautiful San Diego County!

Please read the entire job posting before your application is submitted. Important instructions to applicants are at the bottom of the page. Be attentive when applying as many of our positions require multiple attachments.

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Job Summary

Application Deadline: Tuesday, January 16, 2024 at 11:59 p.m.

NOTE: Application materials that are submitted on the last day of application and are timed out will not be accepted.

Department: Student Services

Months worked out of the Year: 12 months

FTE: 1.0

Work hours: Monday - Friday, 8am - 5pm, hours may vary

Shift Differential: None

Starting Salary Range:

Range: CL - 36: $4,633 (Step A) or $4,900 (Step B) monthly

Based on experience

Anticipated Start Date: February/March 2024

Job Description

SUMMARY:

The Student Success Liaison supports the student success initiatives under the supervision of the assigned manager. The Student Success Liaison facilitates individual student interventions targeted at increasing overall student success.

ESSENTIAL FUNCTIONS:

Build trusting relationships with a diverse student population by delivering personalized, constructive, engaging, motivating, and informative services.

Serves as liaison between students, administration, academic, and student services departments.

Assists with connecting students to resources related to retention and graduation.

Track student progress through communication and analytics for each academic semester.

Identify and refer students who need additional support and connects them to appropriate services.

Utilizes knowledge of college and district policies, procedures, and requirements to help students find solutions to their concerns and/or successfully refer students to the appropriate office.

Review of student success data; to include identification of students in need of intervention, analysis and the development of an intervention program.

Supports the collection of student resources for placement on departmental website.

Schedule workshops on student success topics and assist in the presentation of these workshops.

Identify supplemental services and follow up with students who fail to make satisfactory academic progress.

Direct students to resources available to overcome challenges, such as time management, study habits, and financial aid workshops.

Train and provide work direction to peer advisors, short term or student workers.

Compile and maintain relevant records and statistics.

SECONDARY FUNCTIONS:

Perform other duties as assigned.

KNOWLEDGE OF:

• Awareness and appreciation of cultural diversity and equity.

• Possess knowledge of current and emerging trends concerning students in transition and college student success; knowledge of learning strategies and motivational techniques.

• Excellent interpersonal communication skills; strong collaboration skills; and the ability to synthesize and take action on complex information.

• Principles and practices of providing work direction and guidance.

• Computer software including word processing, spreadsheets, and other programs used in assigned area.

• Effective organizational and time management skills.

• Correct English usage, grammar, spelling, punctuation and vocabulary.

• Oral and written communication skills.

• Modern office practices, procedures and equipment.

• Interpersonal skills using tact, patience and courtesy.

• Recordkeeping techniques.

ABILITY TO:

• Analyze situations accurately and adopt effective course of action.

• Understand and follow departmental and college policies and procedures for assignment.

• Communicate effectively both orally and in writing.

• Plan and implement procedures involving a variety of interrelated tasks.

• Interpret, apply and explain rules and regulations.

• Ability to work in a cross-cultural environment.

• Plan and organize work.

• Operate a personal computer entering and retrieving data in an efficient and effective manner consistent with requirements of the position.

• Organize and maintain databases.

• Work independently with little direct supervision.

• Train and provide work direction and guidance to assigned personnel.

• Establish schedules and timelines, and meet deadlines.

• Understand and follow oral and written directions.

• Establish and maintain cooperative and effective working relationships with others.

• Maintain currency of qualifications for area of assignment.

• Operate a variety of office equipment, including computers, copiers, and FAX machines.

EDUCATION AND EXPERIENCE: Any combination equivalent to: a Bachelor's degree and two years of work experience related to student support or instructional services.

WORKING CONDITIONS: Office environment subject to constant interruptions and frequent interaction with students, staff and the public. This position will be involved with planning and attending activities which may require extended periods of standing or walking.

Additional Information

SPECIAL INSTRUCTIONS TO APPLICANTS:

Applicants may find it helpful to refer back to the job posting, specifically the special instructions, while applying. Consider saving the job description or opening a new browser window.

*ATTENTION* Application materials with pictures or personal information will render your application incomplete. Please do not include any materials that were not asked for.

Having the following materials prepared and ready to attach BEFORE beginning the application may make the application experience more seamless.

REQUIRED APPLICATION DOCUMENTS (APPLICANTS MUST SUBMIT THE FOLLOWING 2 DOCUMENTS):

• A complete and current resume

• A 1-2 page cover letter addressing how you meet the requirements of the position. ?

*ATTENTION* Please upload .doc, .docx, or PDF files only. If you are working on Google Docs or Mac files, please be sure to save under .doc or PDF for your files to upload correctly.

Under Federal Law, employers are required to verify that all new employees are eligible for employment in the United States. Prior to appointment to a position, you must present acceptable proof of your identity and authorization to work in the United States.

GCCCD is an Equal Employment Opportunity and Title IX employer.

Applicants who are protected under the Americans with Disabilities Act and who require accommodations for completing the application process or interviewing should notify the Human Resources Department by emailing mailto:D-HR-Jobs@gcccd.edu.

Offers of employment are contingent upon successful fingerprint clearance. A processing fee plus Live Scan fee will be required.

To apply, visit https://apptrkr.com/4876997.

The Grossmont-Cuyamaca Community College District, a two-college district in eastern San Diego County, has been providing a high-quality education to the region since Grossmont College opened its doors in 1961 and Cuyamaca College began operating in 1978. The district is tied closely to the suburban and rural communities that it serves, providing a $1 billion economic impact to the region through its payroll, purchasing, and spending by students and alumni.

The district has a strong commitment to diversity and equity with a student population representing a broad variety of backgrounds, ethnicities, socioeconomic levels, cultures and abilities. The district strives to provide an educational environment that fosters cultural awareness, mutual understanding, and respect that ultimately also benefits the global community.

The colleges offer more than 150 degrees and certificates in a wide range of programs. Both colleges have signature programs that have become well-renowned. Grossmont College is recognized for its top-notch Administration of Justice, Culinary Arts, Nursing and Allied Health and Theatre Arts programs, while Cuyamaca is known for its Automotive Technology, Ornamental Horticulture, Environmental Health and Safety and Water/Wastewater Technology programs.

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