Student Information Systems Support - iLEAD Hybrid Exploration, Hybrid/Remote at iLEAD - EXPLORATION - ORANGE
Job Summary
Job Summary
THE OPPORTUNITY (POSITION OVERVIEW) Reporting to the Student Information Systems Coordinator, the Student Information Systems Support employee serves as the main contact for enrollment, withdrawals, records, transcripts and student data. WHAT YOU WILL DO (DUTIES AND RESPONSIBILITIES) Organize and maintain learner records and reports. Assist with enrollment and student registration information from start to finish. Perform duties as assigned and outlined by the directors and student information systems coordinator. Provide general administrative and clerical support including mailing, scanning, and faxing. Assist with the management of the enrollment department mail. Work collaboratively with the enrollment team to develop systems to manage family intake and support educational facilitators. Respond to correspondence within 24 hours during the school week. Assist with staff training on enrollment as needed. Retrieve mail/correspondence from official school PO Box. Prepare reports by collecting and analyzing information as needed. Expedite withdrawals from start to finish. Follow up with families and staff to provide excellent customer service. Maintain Google documents and spreadsheets with current family information and other correspondence. Respond to program inquiries in a thorough and professional manner. Edit emails and other correspondence for thoroughness and accuracy. Collaborate with enrollment teammates, the leadership team, and Exploration directors to improve existing processes and develop new systems. Maintain and organize student files and records including current school information. Maintain EL, special programs and special education documentation on learners, updating information as received from directors and coordinators. Maintain a variety of documents and reports including transfers, cumulative folders, reports of progress, state testing data, IEPs, EL informatio
Requirements / Qualifications
High school degree or equivalent. Job-related office experience and/or training preferred. Demonstrate proficiency in technology skills with the ability to learn and use online platforms, systems and software for record keeping and data-intake purposes. General knowledge of standard office practices, procedures, equipment, bookkeeping, and/or secretarial techniques. Ability to prioritize, perform tasks with accuracy, be detail-oriented and meet deadlines. Demonstrate standards of moral character and maintain a professional demeanor to serve as an effective role model for learners. Exercise mature judgment in working with confidential information. Demonstrate excellent communication and interpersonal skills, both verbal and written. Work independently, be a self starter, problem solve and multi-task. Establish and maintain friendly, cooperative and effective working relationships with all learners, families and staff. Willingness to be involved on teams and committees to support the school’s mission and vision. Belief in the iLEAD mission and a willingness to work as a vital part of the iLEAD team to ensure excellence in learning opportunities and contribute to the iLEAD community as a whole.
Requirements / Qualifications
High school degree or equivalent. Job-related office experience and/or training preferred. Demonstrate proficiency in technology skills with the ability to learn and use online platforms, systems and software for record keeping and data-intake purposes. General knowledge of standard office practices, procedures, equipment, bookkeeping, and/or secretarial techniques. Ability to prioritize, perform tasks with accuracy, be detail-oriented and meet deadlines. Demonstrate standards of moral character and maintain a professional demeanor to serve as an effective role model for learners. Exercise mature judgment in working with confidential information. Demonstrate excellent communication and interpersonal skills, both verbal and written. Work independently, be a self starter, problem solve and multi-task. Establish and maintain friendly, cooperative and effective working relationships with all learners, families and staff. Willingness to be involved on teams and committees to support the school’s mission and vision. Belief in the iLEAD mission and a willingness to work as a vital part of the iLEAD team to ensure excellence in learning opportunities and contribute to the iLEAD community as a whole.