Student Services Assistant

Salary: $3,507.00 - $4,437.00 Monthly

Job Type: Full Time

Job Number: 20231008

Closing: 10/27/2023 12:00 PM Pacific

Location: Merced College, CA

Department:

Range 16
40 hours/week12 months/year
Interview dates to be determined
Merced College is a midsized community college located in California's Central Valley. Incorporated in 1889, Merced offers historical sites, affordable housing, and access to the Bay Area and Sacramento, and is the Gateway to Yosemite National Park and the Sierra mountains as well as home to the University of California Merced campus. Our tree-shaded growing community of just over 80,000 includes multiple biking and walking trails as well as access to several lakes - large and small - throughout the county. The college is currently in a time of exciting innovation.
As a member of the Counseling Department, the Student Services Assistant directly supports the Area Administrative Coordinator and the Counseling Department. As a key team member in the Counseling Department, you will provide essential support to counselors, staff and students. Your role will involve facilitating student appointments and connecting students with valuable academic support services, both in-person and online. We are seeking a friendly, customer service-oriented individual with exceptional communication skills, who thrives in an ever-evolving environment with changing priorities. If you are a team player with an attention to detail, enjoy a fast-paced fun environment, and are passionate about your work, we encourage you to apply and become a part of the Counseling and Student Services team!

Merced College MissionAt Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development.Merced College VisionEnriching our community through educational experiences and support services:
• Degree/Certificate Programs
• Transfer
• Career Technical Education
• Workforce Training
• Lifelong Learning
• Basic Skills
• Community Engagement

Merced College promotes student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement.

General Description:
Under general supervision, provides student services, performs technical functions in the area to which assigned, and does related work as required.

Examples of Duties

Essential Functions:

• Accepts and evaluates applications of potential program participants
• Interviews potential participants and completes preliminary determination of eligibility to participate in program involved
• Assists with the college testing program and monitoring of students in area of responsibility
• Coordinates area of specialty with community, state and federal agencies
• Plans and organizes workshops, orientations, and in-service training
• Assists students by providing information regarding the types of services available
• Gathers and compiles data regarding needs and status of students
• Assists students with applications and checks applications for accuracy and completeness
• Keeps books and records of monies received and expended in preparation for audits by funding agencies
• Coordinates with instructional departments and reviews students' status
• Provides a variety of administrative relief for program administration
• Assists in compilation and preparation of reports
• Writes letters and follows through on details
• Assists with budget preparation and securing of funding from outside agencies
• Other duties as assigned

Knowledge of:

• Office practices, procedures and equipment
• Computer data base and network operations
• Student Information Systems/Enterprise Resource Planning

Ability to:

• Learn and apply the principles of individual appraisal including interview techniques
• Learn, communicate and apply pertinent laws, rules and regulations
• Compile and analyze data
• Complete forms necessary for making application for funds and/or services
• Maintain complex records requiring effective accountability and accurate controls
• Prepare reports
• Communicate effectively orally and in writing
• Perform a variety of clerical duties
• Make comparisons and computations quickly and accurately
• Deal with the public effectively
• Assigns work, trains, and/or supervises student workers
• Work cooperatively with others
• Promote and incorporate culturally affirming DEIA and anti-racist principles to nurture and create a respectful, inclusive, and equitable learning and work environment. In conducting their duties, staff members shall respect and acknowledge the diversity of students and colleagues

Typical Qualifications

MINIMUM QUALIFICATIONS
Required:

• High school diploma OR GED AND one (1) year of applicable experience OR
• The equivalent education and experience
• Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

PHYSICAL DEMAND AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions.
Environment:

• Work is performed primarily in an office environment with some travel to different sites; incumbentsmay be required to work extended hours including evenings and weekends.

Physical ability to:

• Hear and understand speech at normal levels
• Communicate so others will be able to clearly understand normal conversation
• Read printed matter and computer screens
• Stand or sit for prolonged periods of time
• Bend and twist, stoop, kneel, crawl, push, pull
• Reach in all directions
• Work at a desk, conference table or in meetings of various configurations
• Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard

Vision:

• See in the normal visual range with or without correction

Hearing:

• Hear in the normal audio range with or without correction

Supplemental Information

How to Apply:

• Submit a complete application by the closing date/time on the Merced College career pages at https://www.governmentjobs.com/careers/mccd/transferjobs
Required Documentation:

• Letter of interest addressing your qualifications for the position (cover letter)
• Resume
• List of three professional references (no reference letters permitted)
If Applicable:

• Legible unofficial college transcripts; transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hired
• Foreign transcripts must include a U.S. evaluation and translation completed by an approved organization per the State of California Commission on Teacher Credentialing. https://www.ctc.ca.gov/credentials/transcripts
• Equivalency Review Form (Required for applicants who do not possess the stated minimum educational qualifications and are seeking consideration on the basis of equivalency). https://www.mccd.edu/about-merced-college/divisions/human-resources/equivalency/
Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile.

Interview Information:

Those applicants deemed highly qualified for the position will be invited to appear for oral interviews before a screening committee. A limited number of candidates will be invited to interviews. Interviews will be scheduled on site.

Employee Benefits:

Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more! Please visit our https://www.mccd.edu/about-merced-college/divisions/human-resources/benefits/ for more details about our incredible employee benefits. In addition, sick leave and retirement benefits are also provided.

Condition of Employment:

The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. Merced College does not sponsor visas. All offers of employment are subject to approval by the Board of Trustees. The applicant must be able to perform the essential functions of the position with or without reasonable accommodations.

Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office.

Merced Community College District is an Equal Opportunity Employer

To apply, visit https://apptrkr.com/4702162

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