Financial Aid Advisor

R-01902

San Diego County - Grossmont College

Transforming lives through learning isn't just the vision of the Grossmont-Cuyamaca Community College District. It happens every day with our 30,000 students who take the first step in their higher education, become trained for a new career, or learn knowledge that transforms their world perspective.

The Grossmont-Cuyamaca Community College District honors a diverse academic community and fosters equity mindedness across our institutions. As such, the District is committed to eliminating achievement gaps among different student groups by promoting a culture of appreciation for diversity, equity, inclusivity, and social justice, and continuously examining our processes and practices through an equity lens.

The District provides an excellent health and welfare benefits package to its employees. We take care of our employees and have continued to offer medical, dental and vision coverage to eligible employees and their dependents at no charge for any of the plans we offer.

Become a part of this dedicated team in beautiful San Diego County!

Please read the entire job posting before your application is submitted. Important instructions to applicants are at the bottom of the page. Be attentive when applying as many of our positions require multiple attachments.

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Job Summary
Application Deadline: Tuesday, November 7, 2023 at 11:59 p.m.

NOTE: Application materials that are submitted on the last day of application and are timed out will not be accepted.

Department: Financial Aid

Months worked out of the Year: 12 months

FTE: 1.0

Work hours: Monday - Friday, 8:00 a.m. - 5:00 p.m., hours may vary

Shift Differential: None

Starting Salary Range:
Range: CL-35: $4,498 (Step A) or $4,757 (Step B) monthly
Based on experience

Anticipated Start Date: January 2024

Job Description

SUMMARY:

Under the general direction of an assigned supervisor or manager, interview and advise students and determine financial need and program eligibility for work, loans, grants and scholarships.

ESSENTIAL FUNCTIONS:

Interview and advise students and parents concerning special circumstances and complex sensitive issues; exercise professional judgement and override federal financial aid regulations; recommend alternative courses of action; intervene in financial crisis situations when appropriate.

Advise students and parents concerning debt management, budget control, expenditures, program requirements and financial problems; recommend alternative resources and courses of action as appropriate.

Review and evaluate complex academic records and transcripts to determine educational requirements for financial aid eligibility.

Oversee and evaluate the academic progress and educational plan of students; advise students regarding satisfactory academic progress standards as they relate to a student's continued eligibility for financial aid; recommend alternative educational strategies and services in order to promote academic success.

Conduct workshops and provide information and assistance to students and parents regarding financial aid programs, applications and eligibility; interpret and explain federal, state and district regulations, requirements, policies and procedures.

Review financial aid petitions independently to determine continued eligibility for financial aid; evaluate appeals and make initial recommendation for presentation to appeals committee. Ensure timely resolution of student grievances regarding financial aid eligibilty.

Assess and analyze applications and required documentation to determine financial need and program eligibility for a variety of federal, state and district programs.

Work with complex computer-based systems related to financial aid programs and multi-faceted network-related software and database management systems.

Award financial aid in accordance with applicable laws, rules and regulations and restrictions.

Verify application information and assess the validity of the data provided in the supporting documentation; recalculate financial need as required; evaluate special circumstances to override need analysis results and increase or decrease awards.

Review, revise and implement the Financial Aid Policies and Procedures Manual.

Prepare and maintain a variety of records, files and reports related to financial aid activities.

Operate a variety of office equipment and machines including computers, fax machines, modems, peripheral equipment, calculators and copiers.

Maintain departmental area(s) in a safe, clean and orderly condition; assure compliance with established safety procedures and regulations.

Maintain currency of qualifications for area of assignment.

SECONDARY FUNCTIONS:

Monitor continued eligibility of students; amend student awards according to changes; coordinate outside sources of assistance.

Organize curriculum and present the financial aid portion of the Financial Aid and Academic Planning course.

Second review need analysis and packaging of other financial aid personnel as required.

Assist in the training of new financial aid personnel.

Refer students to other district, community, state or federal resources as appropriate.

Provide assistance in other financial aid functions as necessary; interview, screen and refer students for placement in the workstudy program(s) as required; process loan applications and determine precise amount of award.

Assist in the coordination of State workstudy, State scholarship programs and other institutional programs.

Coordinate communication and activities with various district departments and personnel, governmental and private agencies, other colleges, financial institutions and the public.

Perform related duties as assigned.

KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:

• Rules, regulations, policies and procedures of federal, state and district financial aid programs.

• Applicable sections of State Education Code and other applicable laws.

• Methods and techniques of financial aid need analysis used to determine eligibility for financial aid.

• Financial aid packaging methods and procedures to meet financial aid needs.

• Public speaking and presentation techniques.

• Personal and financial problems encountered by college students and parents.

• Advise, needs analysis and financial aid packaging.

• Interpret, apply and explain complex state and federal regulations and institutional policy.

• Modern office practices, procedures and equipment including telephone techniques and etiquette.

• College and community services available to students.

ABILITY TO:

• Determine eligibility for financial aid through need analysis.

• Develop financial aid packages to meet financial need.

• Read, interpret, apply and explain complex laws, regulations, requirements, policies and procedures regarding student financial aid programs.

• Adapt to complex, changing and expanding state and federal regulations.

• Exercise sound judgment in reviewing and evaluating student financial aid applications.

• Interpret and evaluate financial statements, complex income tax reports, federal and state court documents, Immigration and Naturalization documents and other related documents.

• Analyze situations accurately and use trouble-shooting techniques as they relate to students, staff and computer systems in order to adopt and implement an effective course of action.

• Communicate effectively both orally and in writing.

• Install and maintain PC financial aid software and identify software, mainframe and database problems; compile, import and export data between databases. Use intricate computer-based systems related to financial aid programs, databases, word processing, spreadsheets, network-related software and database management systems.

• Maintain records and prepare reports.

• Work independently with little direction; plan and organize work to meet schedules and time lines.

• Establish and maintain cooperative and effective working relationships with others.

• Relate effectively to economically disadvantaged students.

• Interview and advise students.

EDUCATION: Associate Degree or equivalent in business, accounting, social services or related field.

EXPERIENCE: Increasingly responsible financial aid experience including training in need analysis and financial aid packaging. Expertise in operating computer databases and multifaceted software programs in an efficient and effective manner.

WORKING CONDITIONS: College financial aid office and student group environments.

Additional Information

SPECIAL INSTRUCTIONS TO APPLICANTS:

Applicants may find it helpful to refer back to the job posting, specifically the special instructions, while applying. Consider saving the job description or opening a new browser window.

*ATTENTION* Application materials with pictures or personal information will render your application incomplete. Please do not include any materials that were not asked for.

Having the following materials prepared and ready to attach BEFORE beginning the application may make the application experience more seamless.

REQUIRED APPLICATION DOCUMENTS (APPLICANTS MUST SUBMIT THE FOLLOWING 2 DOCUMENTS):

1. A complete and current resume.

2. A 1-2 page cover letter addressing how you meet the requirements of the position.

*ATTENTION* Please upload .doc, .docx, or PDF files only. If you are working on Google Docs or Mac files, please be sure to save under .doc or PDF for your files to upload correctly.

Under Federal Law, employers are required to verify that all new employees are eligible for employment in the United States. Prior to appointment to a position, you must present acceptable proof of your identity and authorization to work in the United States.

GCCCD is an Equal Employment Opportunity and Title IX employer.

Applicants who are protected under the Americans with Disabilities Act and who require accommodations for completing the application process or interviewing should notify the Human Resources Department by emailing mailto:D-HR-Jobs@gcccd.edu.

Offers of employment are contingent upon successful fingerprint clearance. A processing fee plus Live Scan fee will be required.

To apply, visit https://apptrkr.com/4697818.

The Grossmont-Cuyamaca Community College District, a two-college district in eastern San Diego County, has been providing a high-quality education to the region since Grossmont College opened its doors in 1961 and Cuyamaca College began operating in 1978. The district is tied closely to the suburban and rural communities that it serves, providing a $1 billion economic impact to the region through its payroll, purchasing, and spending by students and alumni.

The district has a strong commitment to diversity and equity with a student population representing a broad variety of backgrounds, ethnicities, socioeconomic levels, cultures and abilities. The district strives to provide an educational environment that fosters cultural awareness, mutual understanding, and respect that ultimately also benefits the global community.

The colleges offer more than 150 degrees and certificates in a wide range of programs. Both colleges have signature programs that have become well-renowned. Grossmont College is recognized for its top-notch Administration of Justice, Culinary Arts, Nursing and Allied Health and Theatre Arts programs, while Cuyamaca is known for its Automotive Technology, Ornamental Horticulture, Environmental Health and Safety and Water/Wastewater Technology programs.

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