Library Assistant II

Saddleback College

Job Category:  CSEA

Job Opening Date:  October 12, 2023

Location:  Saddleback College

Work Location: Mission Viejo, CA

Department: Library Services

Pay Grade, for more information click on this link:  https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules

Pay Rate Type: Monthly

Work Days: Monday - Thursday

Work Hours: Mon, Tues, Thurs 8:00am to 3:30pm,  Wed 3pm to 7pm (Schedule and Shift are subject to change in accordance with the department needs.)

Hours Per Week: 25

Percentage of Employment: 62.50%

Months of Employment: 12

Salary: C.S.E.A Classified Bargaining Unit Salary Schedule Range 119.  Starting Salary at $2,901.25 - $3,205.00 per month.

Required Documents:

Required Document-Resume, Optional Document- Cover Letter (Applications with missing required document will not be considered.)

Job Description: 

C.S.E.A. Classified Bargaining Unit Salary Schedule, Range 119

Initial Screening Date- October 25, 2023

Required Document-Resume, Optional Document- Cover Letter

(Applications with missing required document will not be considered.)

SUMMARY DESCRIPTION

Under general supervision from assigned library supervisory or management staff, performs a wide variety of routine technical and clerical duties in support of various sections/functions of the library including acquiring, cataloging, and circulating material for a specific function of the library; and provides general information and assistance to library patrons.

May receive technical training and work direction from Library Technicians.

DISTINGUISHING CHARACTERISTICS

This is the full journey level class within the Library Assistant series performing a full range of routine technical and clerical duties in support of assigned program area in the library with only occasional instruction or assistance. Positions at this level are distinguished from the Library Assistant I level by the performance of the full range of duties as assigned, working independently, applying well developed general library and specific program area knowledge, and exercising judgment and initiative. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.  

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

1.    Assist in acquisition and collection development services and activities; review book order list against items currently in the library collection to eliminate duplicate ordering; receive donated books; coordinate selection and review of donated books with librarians and members of the Friends of the Library; withdraw books and library materials from the collections; maintain records on items added and withdrawn from the library collection.

2.    Order and receive office and special library supplies using various ordering systems; contact vendors and resolve ordering and receiving problems.

3.    Assist in cataloging functions and activities; locate bibliographic information for items on established databases; download bibliographic information; perform descriptive/copy cataloging and original cataloging; assist Librarian with subject cataloging; maintain individual item records in library database; maintain authority records related to bibliographic records.

4.    Oversee and participate in the maintenance and updating of the patron database; oversee and participate in maintaining the database for the reserve room, periodicals, and audio-visual materials.

5.    Train and provide work direction to assigned student workers, lower level assistants, substitutes, and other staff as assigned.

6.    Assume responsibility for maintaining the Reserve Room; catalog, process, and maintain reserve materials; perform bibliographic searches for reserve materials using automated library systems and databases; maintain, add, delete, track, and monitor reserve room materials; prepare reserves report; notify faculty and staff of overdue material; resolve conflicts and errors in bibliographic records for reserve items.

7.    Assist students, instructors, and other patrons at the circulation desk, Audio Visual/periodicals area, reserve room, or other assigned library desk/area; check out books and other library materials; check in library materials and prepare/process materials for return to the circulating collection; renew material including by telephone; provide minor supplies to patrons; register new patrons; input accounts and issue library cards; notify patron of lost picture ID cards; notify patrons of filled book requests.

8.    Provide support to the audio visual public services desk; assist students with audio visual equipment including televisions, VHS and DVD players, headphones, cassette and record players, and microfiche and microfilm readers; search database for video requests; inspect audio visual material and equipment; check tapes, films, and records for damage or distortion; make duplicate cassettes and collect fees; check out media course videos; retrieve and reshelf audio visual items.

9.    Provide support to the periodicals area of the library; order periodicals, newspapers, and indexes for library collection; prepare and maintain lists and reports relating to the periodicals collection; prepare duplicating orders and forms for necessary copies; process new periodicals including to sort, enter issue information into computer, type and apply labels, stamp, insert anti-theft strips, and place on display racks and in stacks; claim missing periodicals and newspapers; maintain periodicals including to repair, reinforce, tape pages, and laminate covers; retrieve and reshelf periodicals; perform weeding of periodicals collection as required including to make changes of holdings recommendations, remove old issues, clean shelves, shift current holdings, re-label shelves, update holdings list.

10.    Identify overdue items by running reports and checking shelves; notify patrons of overdue items; receive, process, and record overdue fines; count, balance, and record money received; search for/locate books turned in; place and release holds as required; notify collection agency of patron accounts that meet criteria of overdue items or fines and notify collection agency when patron has cleared any outstanding debts with the library.

11.    Research missing books per public/interdepartmental requests.

12.    Provide public assistance/information; respond to in-person and telephone requests for library materials, services, and information; assist library patrons in routine information requests; answer directional questions.

13.    Assist patrons with library equipment; provide instruction on the use of library computers; troubleshoot problems with copiers and provides cash refunds for problems with copiers, printers, and AV equipment.

14.    Assist in general library maintenance functions; shelf books; evaluate and maintain orderliness of shelved materials including to read shelves, clean shelves, and shift books; pull and route materials in need of mending, binding, repairing, or discarding; mend materials; assist with annual inventory of library materials.

15.    Assist in preparing print and non-print materials for introduction into the library collection; physically process books including to stamp new books with property stamp, paste date due slips inside book, add security strip inside book, add protective covering, add barcode label, and type and add call number label to spine of book.

16.    Receive interlibrary loan requests; obtain materials using interlibrary loan service.

17.    Perform general clerical work; type a variety of documents; answer phones; enter information into computer; maintain files and records; sort and distribute mail, correspondence, and other materials.

18.    Assist with various projects and special assignments as assigned; assist in recording, tabulating, and compiling data and statistics for summary reports.

19.    Perform library opening duties; turn on computers for student and staff use; collect, stamp, and date daily newspapers and contact newspaper vendors if daily newspapers were not delivered as necessary.

20.    Perform library closing duties as assigned; play closing tape; secure money; turn off equipment; ensure all items are returned; clear building of patrons; turn off lights.

21.    May assist and provide back-up support to other library staff and in other areas of the library.

22.    Attend and participate in professional group meetings, conferences, and workshops; maintain awareness of new trends and developments in library science; incorporate new developments as appropriate.

23.    Perform related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

•   Library services, materials, practices, and procedures.

•   Routine technical and clerical support duties applicable to a library.

•   Library terminology.

•   Practices and techniques used in the classification and cataloging of library materials.

•   Computerized cataloging, bibliographical, and circulation system databases and basic procedures for entry of information and materials.

•   Bibliographic search techniques.

•   Basic principles of supervision and training.

•   Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

•   Principles, practices, and procedures of record keeping.

•   Basic principles of report preparation.

•   Principles and practices used to establish and maintain files and information retrieval systems.

•   Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette.

•   Basic mathematical concepts.

•   English usage, grammar, spelling, punctuation, and vocabulary.

Ability to:

•   Understand the organization and operation of the assigned library program area, services, and functions as necessary to assume assigned responsibilities.

•   Understand, interpret, and apply general administrative, office, and operating policies and procedures of the library.

•   Perform a full range of general clerical and routine technical duties in support of the assigned library program area or function.

•   Order, receive, and catalog library materials.

•   Apply library practices and procedures in the cataloging and processing of library materials.

•   Operate computerized cataloging, bibliographical, and circulation system databases.

•   Conduct complex bibliographic searches and correct errors and conflicts as needed.

•   Participate in overseeing the activities and operations of assigned desk/area during assigned hours.

•   Provide assistance and respond appropriately to requests and inquiries from students, staff, faculty, or the public; effectively present information in person or on the telephone.

•   Deal with irate patrons in a calm manner.

•   Type or enter data at a speed necessary for successful job performance.

•   Compile and organize data and information.

•   Maintain filing systems.

•   Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

•   Adapt to changing technologies and learn functionality of new equipment and systems.

•   Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.

•   Understand and follow oral and written instruction.

•   Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy.

•   Communicate clearly and concisely, both orally and in writing.

•   Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to completion of the twelfth grade supplemented by specialized coursework or on-the-job training in library science or library practices and procedures.

Experience:

Two years of increasingly responsible clerical library experience.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed in a library; subject to noise from office equipment operation; frequent interruptions and contact in person with students, staff, and others. At least minimal environmental controls are in place to assure health and comfort. Positions may be required to work some weekend and evening hours; may be required to adjust work schedule to meet library needs.

Physical: Primary functions require sufficient physical ability and mobility to work in a library; to stand or sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate library and office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

SPECIAL COVID-19 NOTICE:

Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD.

The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information.

NOTICE TO ALL CANDIDATES FOR EMPLOYMENT:

The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications.

PLEASE NOTE:

A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.

Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS

DISABILITY ACCOMODATIONS:

If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu.

ATTENDANCE REQUIREMENT:

Report to work on a regular and consistent basis, as scheduled, to assigned job.

CAMPUS CRIME AND SAFETY AWARENESS:

Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request.

DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO):

The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds.

Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District’s mission and goals for EEO, Diversity, Equity, and Inclusion.

SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER

Important: You must complete your application for a posting by 11:59 p.m., Pacific Standard Time, by the deadline, along with any required documents, in order to be considered for the position.

Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.