EOPS Technician at Santa Barbara City College
About the Employer
Santa Barbara City College has created a unique academic culture, which has been recognized with numerous accolades and awards. Most recently, we were honored by philanthropist MacKenzie Scott with a gift of $20 million in recognition of the excellent work that we do involving diversity, equity and inclusion initiatives. The college community is also proud of the 2013 Aspen Award for Community College Excellence in, among other things, increased levels of access and success for marginalized and low income students. We highlight to you the profound commitment that the College has to academic excellence, diversity, equity, and inclusion among our faculty, staff, and students. As a community, we believe that diversity comes in many forms. We understand that individuals are multidimensional, shaped by the intersections of a variety of life experiences and factors that create our social identities. We recognize and challenge the inequities that stem from the complex world in which we live and embrace the many facets of people that make up our wonderful College. Consequently, we seek College employees who will take responsibility for equitable outcomes and successful pathways for our students. We seek new staff and faculty to join our community and walk with us into the future embracing our commitments. Santa Barbara Community College is an equal opportunity employer committed to nondiscrimination on the basis of national origin, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military/veteran status, or because they are perceived to have one or more characteristics or based on association with a person or group with one or more of these actual or perceived characteristics, consistent with applicable of the foregoing federal and state laws. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.
Job Description / Essential Elements:
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EOPS Technician
Salary: $58,642.00 - $66,335.00 Annually
Job Type: Classified Staff
Job Number: 111
Closing: 10/24/2023 11:59 PM Pacific
Location: Santa Barbara, CA
Department: EOPS
Basic Functions
Under the direction of the Director-EOPS/CARE/CalWORKs, plan, organize, coordinate and
implement all program events; coordinate student worker's assignments and schedules, assist
EOPS Student Program Advisors with student in-takes, outreach activities and the summer
bridge programs; maintain caseload database, website and facebook page; serve as an
informational resource concerning EOPS programs, services, and functions.
Representative Duties
ESSENTIAL DUTIES:
Plan, organize, coordinate and implement all EOPS program cultural events and activities, to include, but not limited to, New Student Orientations, Semester Welcome Week, workshops, Thanksgiving Dinner Giveaway, Winter Celebration, and the Year-end Recognition barbecue.
Create, schedule, and coordinate all summer bridge program educational field trips and activities. Assist program staff with summer bridge program activities.
Serve as an informational resource concerning EOPS programs, services, and functions; respond to inquiries and provide information concerning related standards, requirements, data, practices, policies and procedures; coordinate program support functions for students.
Interview program applicants to determine eligibility for EOPS program; evaluate applicant information to determine eligibility status; assist Student Program Advisors in student in-takes and outreach activities.
Provide students with in-take paperwork required for the EOPS program and services; assist students with completing EOPS, childcare, and various financial aid forms and applications; receive, compile, process, proofread and verify completeness and accuracy of required applications and documents.
Develop and maintain program's web site, face book page, and program's calendar.
Train and provide the scheduling and work direction and guidance to student workers as directed. Input a variety of student data into an assigned computer system; establish and maintain automated records and files.
Prepare and maintain various records and reports related to students, budgets, accounts and assigned activities and EOPS programs; establish and maintain filing systems.
Perform a variety of clerical duties in support of assigned EOPS programs; initiate and receive telephone calls; prepare and distribute a variety of correspondence.
Communicate with students, personnel and various outside agencies to exchange information and resolve issues or concerns; refer students to other College departments, community resources and outside agencies as appropriate.
Operate a variety of office equipment including a computer and assigned software; oversee the development of technological systems providing assistance to students as directed; drive a vehicle to conduct work.
Participate in promotional activities to enhance student knowledge of assigned EOPS programs and activities. Maintain office and student supplies, order supplies as needed.
OTHER DUTIES:
Perform related duties as assigned.
Education and Experience
EDUCATION AND PAID EXPERIENCE:
Any combination equivalent to: graduation from high school supplemented by college level
coursework in social services or related fields and one year of increasingly responsible
experience involving experience working with high school or college students.
PREFERRED QUALIFICATIONS:
• Robust clerical skills
• Bilingual in English/Spanish
• Ability to manage variety of front office duties/front desk interactions
• Previous professional experience working with a diverse marginalized student population.
• Available to work 1-2 late shifts per week (until 6pm)
WORKING HOURS:
Monday, Tuesday, Thursday, Friday 8:00 a.m. to 4:30 p.m., Wednesday 9:30 am to 6 pm
Hours may vary. 12 months per year, plus fringe benefits; 6 month probation period depending on employee classification. All work schedules and work assignments are subject to change based on the needs of the college. SALARY INFORMATION:The current salary schedule range for the EOPS Technician is Salary Table 29, Range 25, $58,642-$66,335. Nine step salary range continues to a maximum of $71,437. Initial placement based on experience with annual advancement to the next higher step.
Knowledge and Abilities
KNOWLEDGE OF:
Planning, organization, coordination and implementing of EOPS programs, services and activities.
Educational programs, services and resources related to program eligible students.
Modern office practices, procedures and equipment.
General interviewing and advisement techniques.
Policies, goals and objectives of assigned programs, services, and activities.
Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of college students.
Operation of a computer and assigned software.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Oral and written communication skills.
Interpersonal skills using tact, patience and courtesy.
Business letter and report preparation techniques.
Database and file maintenance.
Record keeping and report preparation techniques.
ABILITY TO:
Plan, organize, coordinate and implement EOPS programs, services and activities.
Serve as an informational resource concerning EOPS programs and functions.
Learn, interpret and explain application and enrollment standards, requirements, policies and procedures related to EOPS programs.
Receive, process, verify and assist students with completing a variety of forms and applications.
Interview program applicants and assess related information to determine eligibility for EOPS.
Maintain EOPS student database, files, and statistical records and prepare reports. Operate a computer and assigned software.
Meet schedules and time lines.
Communicate effectively both orally and in writing.
Establish and maintain effective working and cooperative relationships with others.
WORKING CONDITIONS:
The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ENVIRONMENT:
Office environment.
Drive a vehicle to conduct work.
PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Seeing to read a variety of materials.
Hearing and speaking to exchange information.
Sitting or standing for extended periods of time.
Walking to perform activities.
Bending at the waist, kneeling or crouching to file and retrieve materials.
Ability to lift moderately heavy objects occasionally (up to 30 pounds).
LICENSES AND OTHER REQUIREMENTS:
Valid California driver's license.
REQUIRED APPLICATION DOCUMENTS:
(The following required documents must be submitted electronically via the online application system.)
• Online District Application form at https://www.schooljobs.com/careers/sbcc
• Within the online application is a required supplemental question on diversity. The committee will be reviewing your answer as part of the screening process. Please take your time and answer the question thoroughly.
• Letters of reference are not required for this recruitment. Please do not submit reference letters within your online application.
• Within the online application, there is a required section to list three professional references; a maximum of six references may be submitted. These references will be contacted if you are selected as a finalist for the position. These references should be able to critically assess your work qualifications and job performance
Additional Instructions:
If you experience technical difficulties attaching any of your documents electronically, please contact Human Resources for instructions. If you do not have a scanner, there are commercial facilities available to assist you with this process. All required documents must be submitted with your electronic application by the application deadline or your application will be considered incomplete and will not be considered.
Application Procedure:
To be considered for this position, a complete online application including all required application documents (listed above) must be submitted via https://www.schooljobs.com/careers/sbcc by the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. "See Resume" is not acceptable.
If you apply for more than one position, copies of all the required documents must be attached separately for each position. Applications and all documents submitted become the property of SBCC and are retained electronically.
The selection committee, who will recommend candidates for personal interviews at SBCC, will initially review online applications. After the initial interviews have been conducted, the committee will recommend the top candidates to the hiring manager for a final interview. The successful candidate's name will then be presented to the Board of Trustees for final approval and authorization to hire.
To apply, visit https://apptrkr.com/4640036
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