IT Support Specialist at Carmel Unified School District
About the Employer
Welcome to Carmel Unified School District! This district's success is due, in large part, to a talented staff that is committed to ensuring that every aspect of our organization contributes to student learning at the highest level. If you are that type of dedicated person, we welcome your application for any of the following openings.
Job Summary
Job Summary
Under the direction of the Chief Technology Officer, provides customers with first-level technical assistance, problem solving, and support related to computer systems, software, applications, or hardware; responds to inquiries; determines and implements solutions; creates and routes customer requests for service or problem resolution; responds to customers regarding the status of their requests; tracks activities and outcomes; and escalates more complex requests for troubleshooting to the IT Support Specialist – Senior; and performs related duties as assigned. This is the entry-level class in the IT Support Specialist series. The IT Support Specialist class is distinguished from the IT Support Specialist – Senior by its responsibility to provide first-level desktop support in the troubleshooting of computer problems or errors to determine appropriate resolution. The IT Support Specialist – Senior is further distinguished by its responsibility to assist in guiding, training, and directing the work of other IT Support Specialists.
Requirements / Qualifications
Application and supporting documents must be submitted online via Edjoin Application must include: - Letter of Intent/Introduction - Resume - 3 Letters of Professional Recommendations
Requirements / Qualifications
Application and supporting documents must be submitted online via Edjoin Application must include: - Letter of Intent/Introduction - Resume - 3 Letters of Professional Recommendations
Comments and Other Information
This is a benefited full-time position
Monday through Friday, 8 hours per day, 260 workdays per year
Comments and Other Information
This is a benefited full-time position
Monday through Friday, 8 hours per day, 260 workdays per year