
Family Services Technician at Orange County Department of Education
About the Employer
The Orange County Department of Education (OCDE) serves some of Orange County’s most vulnerable student populations and provides support and mandated fiscal oversight to 28 school districts serving more than 600 schools and approximately 475,000 students. In addition to providing direct instruction to students through its own alternative and special education programs, OCDE administers an array of programs and services that are critical to the operations of local school districts and community colleges, facilitating professional development, legal guidance, payroll, career and technical education support, high-speed internet access, Local Control and Accountability Plan assistance and approval, resources for families, and student enrichment. OCDE’s vision is that “Orange County students will lead the nation in college and career readiness and success.” Department staff are working to achieve this goal in collaboration with educators at all levels of student development, from early childhood through higher education, and in partnership with families, businesses and community organizations.
Job Summary
Job Summary
The Orange County Department of Education (OCDE) Family Support Services program helps subsidize child care payments for eligible families throughout the County of Orange. The program is funded by the California Department of Social Services (CDSS), Child Care and Development Division. Subsidized child care is provided via contracts established between OCDE Family Support Services (FSS) and a provider who is an independent contractor selected by the parent. OCDE Family Support Services encourages families to carefully select a provider. Families may choose family day care homes, license-exempt providers, center programs, school districts, or sectarian care. Parents are encouraged to select a child care setting that best reflects their parental and cultural values, meeting the individual needs of their family. As a Family Services Technician, you will play a pivotal role in assisting our families with the eligibility and enrollment process for this service. Incumbents perform difficult and responsible work involved with applying, interpreting, and explaining subsidized child care/alternative payment program requirements, policies, procedures, and processes administered through OCDE. Responsibilities include scheduling and interviewing program participants to determine eligibility/re- certification status, as well as specific child care schedules/needs. Family Services Technicians should have high attention to detail as they maintain participant records, participate in audits, and are accountable for ensuring program compliance.
Requirements / Qualifications
Education and Experience: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: • Graduation from high school or high school equivalency test. • Three years of increasingly responsible program administrative support experience. • Bilingual in Spanish, Vietnamese and/or Chinese highly desirable, but not required. There are supplemental questions in the application. Please note that the EdJoin system will time-out after a 20-minute period of perceived inactivity. To assist you in the preparation of your application, the supplemental questions are listed here. Your responses should be thoughtful and thorough, and within the limit of 5,000 characters or less. We recommend that you prepare your responses in advance of beginning the application. 1. Describe your knowledge and/or experience with Subsidized Child Care and/or Alternative Payment Programs. 2. How do you plan your work when you have multiple conflicting tasks/deadlines? Notice to Applicants: If you require accommodation in the application process, please inform us.
Requirements / Qualifications
Education and Experience: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: • Graduation from high school or high school equivalency test. • Three years of increasingly responsible program administrative support experience. • Bilingual in Spanish, Vietnamese and/or Chinese highly desirable, but not required. There are supplemental questions in the application. Please note that the EdJoin system will time-out after a 20-minute period of perceived inactivity. To assist you in the preparation of your application, the supplemental questions are listed here. Your responses should be thoughtful and thorough, and within the limit of 5,000 characters or less. We recommend that you prepare your responses in advance of beginning the application. 1. Describe your knowledge and/or experience with Subsidized Child Care and/or Alternative Payment Programs. 2. How do you plan your work when you have multiple conflicting tasks/deadlines? Notice to Applicants: If you require accommodation in the application process, please inform us.
Comments and Other Information
Resumes will not be accepted in lieu of the completed online application.
Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE.
The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual’s identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability.
We reserve the right to reopen, readvertise, or delay filling this position.
AA/EOE/ADA
Comments and Other Information
Resumes will not be accepted in lieu of the completed online application.
Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE.
The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual’s identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability.
We reserve the right to reopen, readvertise, or delay filling this position.
AA/EOE/ADA