User Support Specialist (Temporary), CodeStack, Office of the Superintendent at San Joaquin County Office of Education
About the Employer
Educate, Innovate and Inspire! San Joaquin County Office of Education located in Stockton, CA is a regional agency that provides educational leadership, resources, and customized services to assist school districts. San Joaquin County Office of Education (SJCOE) employs over 2,100 classified and certificated employees. SJCOE promotes student achievement and accountability, serves San Joaquin County’s most at-risk students, and strives to create an environment in which every student, regardless of circumstances, has an opportunity for a quality education.
Job Summary
Job Summary
Under the general direction of the CodeStack Director II, perform specialized technical services and assistance to web application system users. Trouble-shooting web application to determine cause and resolution of problems encountered by system users. Provide one-to-one and group training; follow manuals and read complicated instructions; and understand and carry out oral and written instructions.
Requirements / Qualifications
Possess an Associate of Arts Degree with a concentration in computer-related technology and/or Business Administration; or equivalent experience as a student/employee information system power user/administrator in the educational setting namely, but not limited to, Special Education, Alternative Education or Human Resources. In addition, one year of experience in providing customer support via email and phone is required.
If you meet the minimum requirements and are interested in applying for this position, you must apply online and attach the following documents to complete your application: one formal letter of interest, one resume and three letters of recommendation (preferably dated within the past year). Please be sure to include all of these documents along with your completed and submitted application by the deadline date. If you need assistance with this process, please call (209) 468-9125.
- Letter of Introduction (Cover Letter)
- Letter(s) of Recommendation (3 Professional Letters of Recommendation - Signed by Author)
- Resume
Requirements / Qualifications
Possess an Associate of Arts Degree with a concentration in computer-related technology and/or Business Administration; or equivalent experience as a student/employee information system power user/administrator in the educational setting namely, but not limited to, Special Education, Alternative Education or Human Resources. In addition, one year of experience in providing customer support via email and phone is required.
If you meet the minimum requirements and are interested in applying for this position, you must apply online and attach the following documents to complete your application: one formal letter of interest, one resume and three letters of recommendation (preferably dated within the past year). Please be sure to include all of these documents along with your completed and submitted application by the deadline date. If you need assistance with this process, please call (209) 468-9125.
- Letter of Introduction (Cover Letter)
- Letter(s) of Recommendation (3 Professional Letters of Recommendation - Signed by Author)
- Resume
Comments and Other Information
Nondiscrimination in Employment & Sexual Harassment
The Superintendent prohibits discrimination and/or harassment of San Joaquin County Office of Education (SJCOE) employees and job applicants on the basis of actual or perceived race, religious creed, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, gender identity, gender expression, sex or sexual orientation at any SJCOE site and/or activity.
The Superintendent prohibits sexual harassment of San Joaquin County Office of Education (SJCOE) employees and job applicants, as well as retaliatory behavior or action against employees or other persons who complain, testify, or otherwise participate in the complaint process established pursuant to this policy and administrative regulation.
Contact the Title IX Coordinator/Coordinator for Nondiscrimination in Employment listed below for information on Nondiscrimination in Employment/Harassment (including Sexual Harassment).
Name: Christina F. Torres-Peters
E-mail: cpeters@sjcoe.net
School District: San Joaquin County Office of Education
Telephone: 209-468-4820
Comments and Other Information
Nondiscrimination in Employment & Sexual Harassment
The Superintendent prohibits discrimination and/or harassment of San Joaquin County Office of Education (SJCOE) employees and job applicants on the basis of actual or perceived race, religious creed, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, gender identity, gender expression, sex or sexual orientation at any SJCOE site and/or activity.
The Superintendent prohibits sexual harassment of San Joaquin County Office of Education (SJCOE) employees and job applicants, as well as retaliatory behavior or action against employees or other persons who complain, testify, or otherwise participate in the complaint process established pursuant to this policy and administrative regulation.
Contact the Title IX Coordinator/Coordinator for Nondiscrimination in Employment listed below for information on Nondiscrimination in Employment/Harassment (including Sexual Harassment).
Name: Christina F. Torres-Peters
E-mail: cpeters@sjcoe.net
School District: San Joaquin County Office of Education
Telephone: 209-468-4820
Application Deadline
5/18/2023 11:45 PM Pacific
Date Posted
5/4/2023
Contact
Desiree Ortega
209-468-9161
209-468-9161
Number of Openings
Not Specified
Salary
Add'l Salary Info
Classified Hourly Salary Schedule Range 37, $28.76 per hour
Length of Work Year
Monday - Friday, 8:00 a.m. - 5:00 p.m.
Employment Type
Part Time
HRA
HRA#
Location
Career Technical Education Center - 2911 Transworld Drive, Stockton CA
Department
CodeStack/Office of the Superintendent