Staff Services Manager III at California Department of Education
Job Description / Essential Elements:
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Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Randi Thompson, EEO Officer
(916) 445-9174
oeoinfo@cde.ca.gov
Job Description and Duties
Come and join our team at the Nutrition Services Division (NSD). to provide healthy food to school children throughout the State of California.
The NSD administers state and federal food programs such as the National School Lunch Program School Breakfast Program and orders, stores, and distributes U.S. Department of Agriculture (USDA) Foods and Department of Defense Fresh Fruit and Vegetables to recipient agencies, The Compliance Section Staff Services Manager (SSM) III has full responsibility for a wide breadth of highly complex, multidisciplinary, and diverse staff services and program functions. The SSM lll provides direct supervision to two SSM lls and a Child Nutrition Supervisor ll; indirectly supervises seven managers and supervisors, and oversees the work products of another 84 permanent and temporary in-house and out-stationed staff.
The SSM lll oversees the Fiscal Accountability, (FAA), the Program Accountability, and the Field Services Administrations, which determine Child Nutrition Program (CNP) Operator compliance with USDA and State rules and regulations for CNPs. The units provide direct and indirect technical assistance about the CNP to ensure that CNP Operators are in compliance, monitor the individual programs on site, and advise the CNP Operators on how to submit or implement acceptable permanent corrective actions as required by the NSD and the USDA.
In addition, the SSM lll coordinates with the NSD Director and the Associate Director, and at times with the Opportunities for All Branch Deputy Superintendent, to develop policies on monitoring internal and external issues affecting the operation of the NSD and the CNPs.
You will find additional information about the job in the Duty Statement.
Working Conditions
This position is eligible for remote-centered hybrid telework up to three days per week; minimum two days per week in the office.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Job Code #:
JC-368520
Position #(s):
174-190-4802-XXX
Working Title:
Staff Services Manager III
Classification:
STAFF SERVICES MANAGER III
$8,759.00 - $9,945.00
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time
Facility:
Nutrition Services Division
Department Information
The California Department of Education (CDE) oversees the state's diverse and dynamic public school system, which is responsible for the education of more than six million children and young adults in more than 10,000 schools with 295,000 teachers. The CDE and the State Superintendent of Public Instruction are responsible for enforcing education law and regulations; and for continuing to reform and improve public elementary school programs, secondary school programs, adult education, some preschool programs, and child care programs. The CDE's mission is to provide a world-class education for all students, from early childhood to adulthood. The CDE serves our state by innovating and collaborating with educators, schools, parents, and community partners, preparing students to live, work, and thrive in a highly connected world.
http://www.cde.ca.gov/
Special Requirements
STATEMENT OF QUALIFICATIONS
Interested individuals MUST submit a Statement of Qualifications (SOQ) with their application. Resumes, letters, and other materials do not take the place of the SOQ. The SOQ should have a title of “Statement of Qualifications, Your Name,” be no more than 2 pages, no smaller than 12-point font, and address the following:
Resumes and cover letters do not take the place of an SOQ.
1. Describe your experience managing compliance programs. Include best practices identified and training provided.
2. Describe your leadership experience developing, evaluating, and implementing statewide regulations. Include the scope and role.
3. Describe your ability to manage multiple and changing priorities and timelines and your experience in dealing with conflict resolution.
4. Describe your experience and expertise in testifying and representing the program in hearings and appeals. Include the most difficult case you lead.
5. Describe how your experience, education, and skills that make you qualified and the best person for this position.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/4/2023Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Education
Attn: C&P PC 3893/JC-368520
1430 N Street, Ste. 1802
Sacramento, CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Education
Attn: C&P PC 3893/JC-368520
1430 N Street (Lobby Drop-Off Box)
Sacramento, CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
A STATEMENT OF QUALIFICATIONS IS REQUIRED. Please see the Special Requirements section for instructions. Applications without the SOQ will not be considered.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
High level comprehensive knowledge of the state and federal CNPs that the NSD administers
Ability to be flexible and manage multiple and shifting priorities and timelines and detail oriented
Excellent interpersonal skills and tact to deal effectively with sensitive issues and resolving conflict or differences of opinions
Excellent interpersonal written and verbal communication skills; advanced critical thinking, analytical, and researching skills; ability to analyze complex fiscal and program data for purposes of assessing program efficiency
Strong leadership overseeing and interpreting complex regulations and establishing compliance systems
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Sylvia Honton
(916) 323-6046
shonton@cde.ca.gov
Sylvia Honton
(916) 323-6046
shonton@cde.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Randi Thompson, EEO Officer
(916) 445-9174
oeoinfo@cde.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
Individuals must have taken and passed an examination to obtain list eligibility for the classification in order to apply. The examination bulletin(s) may be viewed on the California Department of Education Web page at: Open Examinations - Jobs at CDE (CA Dept of Education)
Staff Services Manager III-
https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=2PBDB
Additional Application Information
- How to Apply for state jobs: https://calcareers.ca.gov/CalHRPublic/Landing/Jobs/Steps.aspx
- Submitting an electronic application through your CalCareers Account is highly recommended.
- Important: Make sure your contact information, i.e., address, phone number(s), etc., is current in your CalCareers Account.
- DO NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State Application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, age, student identification number, driver license (unless required), examination results, LEAP status, and marital status.
- Incomplete or late application packages will NOT be considered.
- In order for experience to be considered, applications must be completed fully, including the “From” and “To” employment dates, “Hours Per Week”, employer contact information, and “Duties Performed" fields for all jobs listed in the “Employment History” (Resumes do not take the place of these fields on the STD. 678).
- If you choose to not submit electronically and are mailing or dropping off your hard copy State Application (STD. 678), please use the revised 12/2021 version.
- If you are using education to meet the minimum qualifications, please include a copy of your degree or unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Requirements / Qualifications
Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - A STATEMENT OF QUALIFICATIONS IS REQUIRED. Please see the Special Requirements section for instructions. Applications without the SOQ will not be considered.
STATEMENT OF QUALIFICATIONS Interested individuals MUST submit a Statement of Qualifications (SOQ) with their application. Resumes, letters, and other materials do not take the place of the SOQ. The SOQ should have a title of “Statement of Qualifications, Your Name,” be no more than 2 pages, no smaller than 12-point font, and address the following: Resumes and cover letters do not take the place of an SOQ. 1. Describe your experience managing compliance programs. Include best practices identified and training provided. 2. Describe your leadership experience developing, evaluating, and implementing statewide regulations. Include the scope and role. 3. Describe your ability to manage multiple and changing priorities and timelines and your experience in dealing with conflict resolution. 4. Describe your experience and expertise in testifying and representing the program in hearings and appeals. Include the most difficult case you lead. 5. Describe how your experience, education, and skills that make you qualified and the best person for this position.
Requirements / Qualifications
Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - A STATEMENT OF QUALIFICATIONS IS REQUIRED. Please see the Special Requirements section for instructions. Applications without the SOQ will not be considered.
STATEMENT OF QUALIFICATIONS Interested individuals MUST submit a Statement of Qualifications (SOQ) with their application. Resumes, letters, and other materials do not take the place of the SOQ. The SOQ should have a title of “Statement of Qualifications, Your Name,” be no more than 2 pages, no smaller than 12-point font, and address the following: Resumes and cover letters do not take the place of an SOQ. 1. Describe your experience managing compliance programs. Include best practices identified and training provided. 2. Describe your leadership experience developing, evaluating, and implementing statewide regulations. Include the scope and role. 3. Describe your ability to manage multiple and changing priorities and timelines and your experience in dealing with conflict resolution. 4. Describe your experience and expertise in testifying and representing the program in hearings and appeals. Include the most difficult case you lead. 5. Describe how your experience, education, and skills that make you qualified and the best person for this position.
Comments and Other Information
Examination Information
Individuals must have taken and passed an examination to obtain list eligibility for the classification in order to apply. The examination bulletin(s) may be viewed on the California Department of Education Web page at: Open Examinations - Jobs at CDE (CA Dept of Education)
Staff Services Manager III-
https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=2PBDB
Comments and Other Information
Examination Information
Individuals must have taken and passed an examination to obtain list eligibility for the classification in order to apply. The examination bulletin(s) may be viewed on the California Department of Education Web page at: Open Examinations - Jobs at CDE (CA Dept of Education)
Staff Services Manager III-
https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=2PBDB