Job Description and Duties

This is a reposting. If you previously submitted an application for this position, you do not need to reapply.

Under the direction of the Education Administrator II of the Complaint Support Unit (CSU), the Director, the Associate Director, of the Special Education Division, the Education Programs Consultant (EPC) investigates complaints of potential special education violations, conducts analysis due process decisions and writes enforcement letters, works with analysts to monitor corrective actions. As part of the investigative process the consultant works collaboratively with colleagues from each of CRU Units to open complaints and provide technical assistance to colleagues and stakeholders throughout California. The EPC also works with other division staff responsible for monitoring compliance.

DUTIES:

• Reviews and analyzes complaint letters and requests, and determines allegations of alleged violations of federal and state special education laws and regulations.

• Reviews and analyzes due process decisions to determine whether or not there were procedural violations and writes corrective actions to address violations and orders

• As part of the investigation process reviews and analyzes evidence; contacts both complainant and local educational agency (LEA) staff

• Develops “request for information” and completes an investigation report following required standard language and procedures which includes specific statements, findings of fact, conclusions, and corrective actions specific to each allegation within the required timelines

• Researches and applies special education requirements to alleged violations

• Consults with monitoring staff or other department staff regarding allegations, legal requirements, and corrective actions

• Reviews and monitors evidence of corrective actions

• Participates and facilitates on-site investigations consisting of meetings with parents, advocates, and LEA staff; and classroom or program visits

• On a daily basis, conducts second or third reads (reviews, analyzes, and edits) of colleagues’ investigation reports and provides feedback using second/third read checklist within the required timelines

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is headquartered in Sacramento, and may be eligible for a hybrid telework schedule for eligible applicants residing in California. A hybrid telework schedule includes working remotely and physically reporting to the office.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• EDUCATION PROGRAMS CONSULTANT
• EDUCATION PROGRAMS ASSISTANT

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #: JC-326800

Position #(s): 174-663-2656-XXX

Working Title: Complaint Investigator/PC 0030

Classification: EDUCATION PROGRAMS CONSULTANT

$7,538.00 - $9,435.00 A

Shall Consider:

EDUCATION PROGRAMS ASSISTANT

$5,411.00 - $6,769.00 A

$6,532.00 - $8,176.00 B

# of Positions: 1

Work Location: Sacramento County

Job Type: Permanent, Full Time

Facility: Special Education Division

Department Information

The California Department of Education (CDE) oversees the state's diverse and dynamic public school system, which is responsible for the education of more than six million children and young adults in more than 10,000 schools with 295,000 teachers. The CDE and the State Superintendent of Public Instruction are responsible for enforcing education law and regulations; and for continuing to reform and improve public elementary school programs, secondary school programs, adult education, some preschool programs, and child care programs. The CDE's mission is to provide a world-class education for all students, from early childhood to adulthood. The CDE serves our state by innovating and collaborating with educators, schools, parents, and community partners, preparing students to live, work, and thrive in a highly connected world.

http://www.cde.ca.gov/

Special Requirements

Interested individuals MUST submit an SOQ with their application. The SOQ should have a title of “Statement of Qualifications, Your Name,” be no more than 3 pages, no smaller than 12 point font, and address the following:

1. In one paragraph, please describe your experience that makes you the best candidate for the position for which you are interviewing.

2. In one paragraph, describe how you have applied special education laws, rules, and regulations under the Individuals with Disabilities Education Act and related California Education Code.

3. In one paragraph, describe your experience investigating special education or related compliance complaints and responding to inquiries about special education.

4. In one paragraph, please discuss your position as a professional working with students with disabilities.

5. In your closing paragraph explain the importance of an unbiased approach to investigating whether a student has received FAPE.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 3/15/2023

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Education

Attn: C&P PC 0030/JC-326800

1430 N Street, Ste. 1802

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Education

Attn: C&P PC0030/JC-326800

1430 N Street (Lobby Drop-Off Box)

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Degree and/or School Transcripts
• Other - Cover Letter
• Statement of Qualifications -
• A STATEMENT OF QUALIFICATIONS IS REQUIRED. Please see the Special Requirements section for instructions. Applications without the SOQ will not be considered.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Ability to work independently & as a team member; knowledge of state and federal education laws, statutes, rules, policies, and procedures pertaining to special education; work experience with local education agencies, school districts, & parents; strong analytical, organizational, & problem-solving skills, skills; ability to establish effective working relationships and the ability to exercise tact, resourcefulness, and good judgement with all stakeholders;ability to multi-task, exercise initiative, independence, research and evaluate complex issues and data, determine outcomes, present findings to support recommendations; strong effective written, oral communication; ability to handle unwelcome communications; ability to remain focused and unbiased while reading technical documents; and proficient in Microsoft Office Suite

Benefits

Benefit information can be found on the CalHR website: https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx

Salary information – Employees new to civil service will be appointed to the minimum rate of the salary range for the classification

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Sharde Pickens

(916) 319-0467

spickens@cde.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Randi Thompson, EEO Officer

(916) 445-9174

oeoinfo@cde.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.