Assistant IT Director

San Diego Community College District

Closing Date: 2/24/2023

Position Number: 011801

Location: District

Position Type: Classified

The Position:

Applications are currently being accepted for Assistant Director, Information Technology Services (Operations) position in Information Technology Services Division, located at the District Administrative Office. Hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Selected candidates must be willing to adjust work days/hours based on the department's needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.

Major Responsibilities:

Qualifications:

Desired Qualifications:

The Assistant Director, Information Technology Services (Operations) oversees the management of SDCCD network services, telephone services, systems support services, campus administrative computing, and Help Desk services.

Knowledge of:

• Principles of (enterprise) network design, development, implementation, and operations

• Network systems, protocols, and standards such as: TCP/IP, NAT, 802.1x, MPLS, OSPF, and BGP

• Network management, network availability, and capacity planning tools

• Technology and methodology of application and system software

• Principles and practices of information technology security

• Capabilities, operation, and maintenance requirements of a wide range of technology

• Principles, techniques, and practices of technology project management

• Principles of data storage, backups, and recovery

• New developments in computer network and systems technology

• Principles of planning and process control, documentation, and program testing

• Customer Service Key Performance Indicators and Metrics

• Principles of organization, management, and work simplification

• Principles of supervision, team building, training, and personnel management

• Principles and practices of budget preparation and control

Ability to:

• Plan and organize assigned operations to meet critical deadlines and to provide alternative procedures in emergencies

• Recognize critical elements of operational problems, develop and evaluate data, determine solutions, and react independently and promptly to situations and events

• Write clear and precise technical procedures and documentation for system operations and configuration

• Consistently use and promote professional standards and practices related to assignments

• Establish and maintain effective and cooperative working relationships with administrators, technology staff, users, and vendors

• Establish and maintain a positive, productive relationship with operational leadership and staff

• Actively contribute to a culture of constructive collaboration and innovation with colleagues

• Acquire knowledge of new technologies and system software and apply that knowledge to solving operational problems

• Effectively communicate highly technical information accurately, concisely and in understandable terms both orally and in writing

• Effectively communicate with a wide audience, including staff within IT, vendors, consultants, subject matter experts, end users, and District leadership

• Manage personal and institutional data in accordance with legal, regulatory, administrative, and contractual requirements

• Maintain high level of customer service and satisfaction; deliver on promised outcomes and increase the integrity and confidence in technology service delivery

• Effectively allocate and utilize the human, fiscal, and physical resources available for assigned area

• Motivate, direct, train, and develop others

• Stay abreast of current trends and technical advancements in the network technology and systems software and apply knowledge to operational problems

• Prepare and administer budgets and expenditures

• Travel to colleges and offsite meetings

Education and Experience:

A bachelor’s degree from an accredited college or university, preferably with a major in computer science, computer information technology, computer engineering, or a related field. A graduate degree is preferred.

AND

Five years of recent, full-time, paid, professional-level experience in delivering technology solutions for IT infrastructure and systems operations including information systems design, information systems development, network administration, and IT security in a large enterprise environment. Three years of the required experience must have been in a supervisory capacity. Experience with an institution of higher education is desirable.

Licenses:

Pay Information:

Range 18 ($9,263.00- $14,852.57) per month based on the current Management Salary Schedule.

Initial salary placement is commensurate with related experience and promotional rules. The District offers a comprehensive fringe benefit package including employer paid: medical, dental, and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the Management Employees Handbook. This position is FLSA Exempt and may not accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements and handbooks, and more information about terms and conditions of employment to include salary and benefits.

To apply, visit: https://apptrkr.com/3833631

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

Copyright ©2022 Jobelephant.com Inc. All rights reserved.

https://www.jobelephant.com/

jeid-4d1291b749978f4b9a682ef308e82fa9