School Technology Specialist - Tech Services Department (2022-23) at Oakland Unified School District

Job Summary

Job Summary

BASIC FUNCTION: Under general supervision, incumbent is a team oriented and student/teacher focused School Technology Specialist with excellent time management skills with a proactive mindset, up-to-date knowledge of current and leading edge school technologies, and strong technical ability. The successful candidate will be able to troubleshoot, repair and maintain a variety technology devices and related peripherals used in assigned school(s). This specialist reports to the school Principal or designee with a dotted line to Technology Services. REPRESENTATIVE DUTIES: (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to reflect the principal job elements accurately.) ESSENTIAL FUNCTIONS: Provide excellent customer service to school site staff; exhibit a high degree of competence in interpersonal communication. Serve as the technical point person for all technology related issues at assigned school site(s). Configure, assess, maintain, troubleshoot, and repair/warranty/resolve all school technology equipment including, computers, laptops, projectors, printers, peripherals, digital whiteboards, overhead projectors, webcams, microphones, scanners, and related technology. Help administer applications (e.g., Google Apps) student accounts and devices. Assist with device moves, add-ons, and modifications when requested. Assist with creating, validating, testing, and managing student and staff device images/configurations. For the assigned sites, act as the point of contact for various hardware vendors in order to maintain and support the devices. Advise Principal in assessing and purchasing hardware needs according to OUSD standards. Clearly and thoroughly document all steps when resolving issues and responding to requests. Proactively address technology issue

Requirements / Qualifications

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